behavior orchestrates
what needs to be done.
by helping them see the
possibilities, including those
that may not yet be visible.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
c.
Functional; his behavior
helps the team get the
work done and he
balances punishments and
rewards to his employees.
Consider This: This leader
influences team members
by helping them see the
possibilities, including those
that may not yet be visible.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
d.
Trait; his strong
communication and
administrative skills
facilitated success of the
organization.
Consider This: This leader
influences team members
by helping them see the
possibilities, including those
that may not yet be visible.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
Learning
Objective
LO 2.1: Analyze how being aware of the social skills of the self and of
others helps to adapt effectively to the communication skills of others
Topic/Conce
pt
Be Aware of Leadership Approaches
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Title
M/C Question 17
Assessment
Type
Multiple-choice
Question
Stem
Dahlia, the chief hospital administrator, checks on the night shift staff
regularly. She is aware of their needs and requirements that motivate them
to work enthusiastically. Which type of approach does Dahlia employ?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Human relations
X
b.
Human resources
Consider This: Here, leaders
create a conducive
atmosphere for work and
motivate people by paying
attention to them and their
needs.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
c.
Classical
Consider This: Here, leaders
create a conducive
atmosphere for work and
motivate people by paying
attention to them and their
needs.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
d.
Situational
Consider This: Here, leaders
create a conducive
atmosphere for work and
needs.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
Learning
Objective
LO 2.2: Evaluate the different motivational approaches followed in
organizations
Topic/Conce
pt
Be Aware of Leadership Assumptions
Difficulty
Level
Easy
Moderate
Difficult
(mark X
where
applicable)
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 18
Assessment
Type
Multiple-choice
Question
Stem
Playfun, a toy manufacturing company, rewards those employees who
assemble the maximum number of toys each month. The design and
materials are provided, and employees have to put together the toys
according to the required design. What kind of leadership approach should
the company follow, and why?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Classical; to keep the
assembly line organized
and running round the
clock.
X
b.
Human relations; to direct
people to do a job that
influences the amount and
quality of work that gets
accomplished.
Consider This: Here, each
person has been trained to
do his or her part in
producing whatever it is the
team is creating.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
c.
Human resources; to
provide them with the
necessary tools, support,
and conditions to work.
Consider This: Here, each
person has been trained to
do his or her part in
producing whatever it is the
team is creating.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
d.
Behavioral; to engage in
Consider This: Here, each
responsibilities to an
individual or group.
do his or her part in
producing whatever it is the
team is creating.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
Learning
Objective
LO 2.2: Evaluate the different motivational approaches followed in
organizations
Topic/Conce
pt
Be Aware of Leadership Assumptions
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
M/C Question 19
Assessment
Type
Multiple-choice
Question
Stem
Ramon, an influential and popular union leader, voices his concern over
families who are dependent on government grants. Since Ramon is well-
liked by various trade unions, his campaign manages to instigate a
countrywide protest, resulting in the government conceding. What type of
power did Ramon use?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Referent
X
b.
Reward
Consider This: They are
charismatic leaders who
invoke passion due to their
magnetic personality among
subordinates.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
c.
Legitimate
Consider This: They are
magnetic personality among
subordinates.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
d.
Expert
Consider This: They are
charismatic leaders who
invoke passion due to their
magnetic personality among
subordinates.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 20
Assessment
Type
Multiple-choice
Question
Stem
Emily was intimidated by the inappropriate advances of one of her male
colleagues and had second thoughts about coming to work. What should a
person like Emily, who is subjected to sexual harassment at the workplace,
do?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Speak to the human
resources manager or
supervisor.
X
b.
Quit the job or move to a
different department.
Consider This: All
organizations have a sexual
harassment policy, and the
the power to manage such
situations.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
c.
Use passive-aggressive
tactics against the
offender.
Consider This: All
organizations have a sexual
harassment policy, and the
relevant authorities have
the power to manage such
situations.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
d.
Ignore it and hope for it
to stop.
Consider This: All
organizations have a sexual
harassment policy, and the
relevant authorities have
the power to manage such
situations.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 21
Assessment
Type
Multiple-choice
Question
Stem
A law enforcement officer and the security guard of a supermarket
confronted a group of ruffians who were threatening shoppers. Why is it an
advantage to use coercive power by the law enforcement officers in this
scenario?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
The officers have to make
a decision without
negotiating and enforce it
as it threatens the public.
X
b.
The officers inspire others
through application of
pressure.
Consider This: Coercive
force is particularly useful in
situations of imminent
danger.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
c.
The officers feel the
dispute involves
something of great value.
Consider This: Coercive
force is particularly useful in
situations of imminent
danger.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
d.
The officers have to
assure internal cohesion.
Consider This: Coercive
force is particularly useful in
situations of imminent
danger.
LO 2.4: Express the need to
remain ethical in all forms of
roles in an organization
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
(mark X
where
applicable)
It
It
X
Question
Title
M/C Question 22
Assessment
Type
Multiple-choice
Question
Stem
When a train derailed, causing damaged to the goods and injured a couple
of passengers, Tamala, the vice president of operations of the railway
department, immediately reached the site and personally oversaw the
cleanup and rescue process. She answered all calls, spoke with the press,
and rested only when things settled down, and the train began running on
its normal schedule again. To communicate organizational culture, Tamala
showed
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
how she reacts to major
events and crises.
X
b.
her actions as a role
model, coach, and
teacher.
Consider This: By swiftly
appearing on the spot and
discussing the rescue
process, Tamala reflected
the way she and her
organization valued the
severity of the situation.
LO 2.3: Recognize the need
to be aware of
organizational culture for
effective communication
c.
what she focuses on and
pays attention to.
Consider This: By swiftly
appearing on the spot and
discussing the rescue
process, Tamala reflected
the way she and her
organization valued the
severity of the situation.
LO 2.3: Recognize the need
to be aware of
organizational culture for
effective communication
d.
the criteria she uses to
reward others.
Consider This: By swiftly
appearing on the spot and
discussing the rescue
process, Tamala reflected
the way she and her
organization valued the
severity of the situation.
Learning
Objective
LO 2.3: Recognize the need to be aware of organizational culture for
effective communication
Topic/Conce
pt
Be Aware of Organizational Culture
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 23
Assessment
Type
Multiple-choice
Question
Stem
Judy, a new employee at a manufacturing company, noticed all of her
colleagues worked in see-through, glass cubicles. Which feature that
reflects the values of organizational culture is illustrated in this scenario?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Artifacts and décor
X
b.
Metaphors and
ceremonies
Consider This: The attention
given to what the physical
space in the organization
looks like is another clue
that helps decode the
organizational culture.
LO 2.3: Recognize the need
to be aware of
organizational culture for
effective communication
c.
Décor and policies
Consider This: The attention
given to what the physical
that helps decode the
organizational culture.
LO 2.3: Recognize the need
to be aware of
organizational culture for
effective communication
d.
Ceremonies and
metaphors
Consider This: The attention
given to what the physical
space in the organization
looks like is another clue
that helps decode the
organizational culture.
LO 2.3: Recognize the need
to be aware of
organizational culture for
effective communication
Learning
Objective
LO 2.3: Recognize the need to be aware of organizational culture for
effective communication
Topic/Conce
pt
Be Aware of Organizational Culture
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 24
Assessment
Type
Multiple-choice
Question
Stem
Car Makers, a global automobile company, is looking for an effective leader
as its next CEO. What qualities of a leader will be accepted across various
cultures?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Honesty, forward-looking,
competent, and being
inspirational
X
b.
Psychological features,
communication traits, and
physical attributes
Consider This: These
qualities have been
compiled after research that
studied various cultures.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
c.
Intelligence, confidence,
social skills,
administrative skills, and
apathy
Consider This: These
qualities have been
compiled after research that
studied various cultures.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
d.
Functional task-related
traits such as
achievement drive,
initiative, and persistence
Consider This: These
qualities have been
compiled after research that
studied various cultures.
LO 2.1: Analyze how being
aware of the social skills of
the self and of others helps
to adapt effectively to the
communication skills of
others
Learning
Objective
LO 2.1: Analyze how being aware of the social skills of the self and of
others helps to adapt effectively to the communication skills of others
Topic/Conce
pt
Be Aware of Leadership Approaches
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Question
Title
M/C Question 25
Assessment
Type
Multiple-choice
Question
Stem
Brent and his employees are a highly motivated team who accomplish most
goals given to them by management. Brent praises everything his team
does to upper management and avoids negative comments no matter how
major or trivial. The employees appreciate the concern he shows. What
motivates Brent and his team?
Answer
Choices
Answer
Correct
Answer
(x)
Feedback
a.
Their own desire for
recognition and their need
to feel positive about what
they are doing
X
b.
Possessing decision-
making and problem-
solving responsibilities
and being partners at
work
Consider This: A leader
needs to be aware of the
assumption that he has to
motivate people to do their
job well, and several studies
have found evidence that
the way people are treated
has an impact on their work.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
c.
Brent’s influence to help
them produce goods or
services in the most
efficient and effective way
possible
Consider This: A leader
needs to be aware of the
assumption that he has to
motivate people to do their
job well, and several studies
have found evidence that
the way people are treated
has an impact on their work.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
d.
Assigning achievable
goals and being
challenged
Consider This: A leader
needs to be aware of the
assumption that he has to
motivate people to do their
job well, and several studies
have found evidence that
the way people are treated
has an impact on their work.
LO 2.2: Evaluate the
different motivational
approaches followed in
organizations
Learning
Objective
LO 2.2: Evaluate the different motivational approaches followed in
organizations
Topic/Conce
Be Aware of Leadership Assumptions
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
Note: Here starts 5 Short Answer level questions
Question
Title
SA Question 26
Assessment
Type
Essay
Question
Stem
Analyze the recommendations that should be followed to avoid or respond
to sexual harassment in the workplace.
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
SA Question 27
Assessment
Type
Essay
Question
Stem
Examine the different types of power used by leaders and how they
influence others.
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
SA Question 28
Assessment
Type
Essay
Question
Stem
Explain the process by which leaders create and develop organizational
culture.
Learning
Objective
LO 2.3: Recognize the need to be aware of organizational culture for
effective communication
Topic/Conce
pt
Be Aware of Organizational Culture
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
SA Question 29
Assessment
Type
Essay
Question
Stem
How does the concept of human relations assumption differ from human
resources assumption? How are they similar?
Learning
Objective
LO 2.2: Evaluate the different motivational approaches followed in
organizations
Topic/Conce
pt
Be Aware of Leadership Assumptions
Difficulty
Level
Easy
Moderate
Difficult
(mark X
where
applicable)
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
SA Question 30
Assessment
Type
Essay
Question
Stem
Distinguish between the transformational leadership approach and
situational approach. How do leaders’ vision becomes the goal and
objectives for their followers?
Learning
Objective
LO 2.1: Analyze how being aware of the social skills of the self and of
others helps to adapt effectively to the communication skills of others
Topic/Conce
pt
Be Aware of Leadership Approaches
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Note: Here starts 5 Essay questions
Question
Title
Essay Question 31
Assessment
Type
Essay
Question
Stem
How can sexual harassment at the workplace be classified? Analyze Susan
Webb’s definition of sexual harassment and its components.
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
Essay Question 32
Assessment
Type
Essay
Question
Stem
Assess the elements that motivate employees to work and give their best.
Explain the assumptions that influence how leaders approach motivation.
Learning
Objective
LO 2.2: Evaluate the different motivational approaches followed in
organizations
Topic/Conce
pt
Be Aware of Leadership Assumptions
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
Essay Question 33
Assessment
Type
Essay
Question
Stem
Analyze if leadership skill is a natural trait or developed through experience.
Evaluate the importance of different types of leadership approaches.
Learning
Objective
LO 2.1: Analyze how being aware of the social skills of the self and of
others helps to adapt effectively to the communication skills of others
Topic/Conce
pt
Be Aware of Leadership Approaches
Difficulty
Level
Easy
Moderate
Difficult
(mark X
where
applicable)
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
Essay Question 34
Assessment
Type
Essay
Question
Stem
Examine the factors that contribute to the culture of an organization.
Analyze how organizational culture influences the way work is
accomplished.
Learning
Objective
LO 2.3: Recognize the need to be aware of organizational culture for
effective communication
Topic/Conce
pt
Be Aware of Organizational Culture
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X
Question
Title
Essay Question 35
Assessment
Type
Essay
Question
Stem
Examine why power differences lead to abuse. How does the use of coercive
power threaten the stability of a workplace environment? Analyze whether
it is beneficial for an organization to use such power to accomplish their
objectives.
Learning
Objective
LO 2.4: Express the need to remain ethical in all forms of roles in an
organization
Topic/Conce
pt
Be Aware of Organizational Power
Difficulty
Level
(mark X
where
applicable)
Easy
Moderate
Difficult
X
Skill Level
(mark X
where
applicable)
Analyze
It
Evaluate
It
X