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86. The conclusion of an oral presentation should accomplish three goals: summarize the main themes of the presentation,
include a statement that allows you to leave the podium gracefully, and ________.
a. preview your main points
b. establish your credibility
c. leave the audience with a specific and noteworthy take-away
d. gain the audience’s attention
87. Social media is a worldwide party just waiting for companies to join the fun is an example of ________.
a. humor
b. a simile
c. a metaphor
d. a personal anecdote
88. Which of the following is the best way to build rapport with your audience?
a. Deliver your presentation from behind a podium.
b. Use the most high-tech visual aids.
c. Establish a genuine connection.
d. Dress in your most professional business attire.
89. Visual aids for intercultural presentations should ________.
a. use less text on slides than for a presentation for native speakers
b. be written in English only if the presentation is taking place in the U.S.
c. not include numbers without projecting or writing them out for the audience to see
d. be avoided so that you can include only text, which nonnative speakers are more likely to understand
90. What is the least accurate statement about oral presentations?
a. Until you are promoted to a managerial role, you will probably not have to give presentations.
b. College provides many opportunities to improve your presentation skills.
c. A recent study shows that a key predictor of success and upward mobility is how much you enjoy public speaking
and how effective you are at it.
d. Most people have some apprehension when speaking in public.
Enter the appropriate word(s) to complete the statement.
91. Fill in the blank in the following sentence:
Determining your ________ is the first and most important step in preparing for an oral presentation.
92. Fill in the blank in the following sentence:
By bringing ________ into the open and encouraging confrontation, a team can prevent personal resentment and group
dysfunction.
93. Fill in the blank in the following sentence:
A presentation describing the prevention of identity theft and how to recover after identity thieves strike would be best
organized using the _________ pattern, which highlights who, what, when, where, why, and how.
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94. Fill in the blank in the following sentence:
________ delivery means speaking freely, generally without notes, after preparing and rehearsing.
95. Fill in the blank in the following sentence:
________ messages conveyed by personal appearance and facial expressions can greatly affect the success of an oral
presentation.
96. Fill in the blank in the following sentence:
________ presentations are those that require you to communicate effectively with nonnative speakers of English; these
require special awareness, sensitivity, and planning.
97. Fill in the blank in the following sentence:
Good organization and intentional, strategic ________ are the two most powerful keys to audience comprehension and
retention during a presentation.
98. Fill in the blank in the following sentence:
Good speakers are adept at building audience ________ by forming a bond with the audience and by entertaining as well
as informing.
99. Fill in the blank in the following sentence:
________ (two words) is commonly experienced by speakers and is caused when the body responds to a frightening
situation with fight-or-flight syndrome.
100. Fill in the blank in the following sentence:
________ presentations include audio, video, images, animation, and/or hyperlinks.
101. Fill in the blank in the following sentence:
________ presentations, designed using software such as Prezi, allow the speaker to move in and out of images to help the
audience better understand and remember content, details, and relationships.
102. Fill in the blank in the following sentence:
The _______ is the value of the presentation to the audience and the benefit audience members believe they have
received.
103. Fill in the blank in the following sentence:
When leaving a voice mail message, you should never leave sensitive, private, or ________ information.
104. Fill in the blank in the following sentence:
A ________ is an online, pre-recorded audio clip delivered over the Web.
105. Fill in the blank in the following sentence:
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When making a telephone call, use a three-point ________ by using the receiver’s name, identifying yourself and your
affiliation, and briefly explaining your reason for calling.
106. Fill in the blank in the following sentence:
Verbal ________ reveal to the audience when the speaker is previewing, summarizing, switching directions, and
transitioning between main points.
107. Fill in the blank in the following sentence:
Our old computers are dinosaurs is an example of a(n) ________.
108. Fill in the blank in the following sentence:
Presentation software provides professionally designed ________ that combine harmonious colors, borders, bullet styles,
and fonts for pleasing visual effects.
109. Fill in the blank in the following sentence:
Use the introduction of your oral presentation to capture listeners’ attention and get them involved, to identify yourself and
establish your _______, and to preview your main points.
110. Fill in the blank in the following sentence:
When you prepare your PowerPoint slides, it is recommended that you strive to break free from ________ lists whenever
possible and minimize the use of text.
111. Productive teamwork does not happen by chance; effective teams prepare well to ensure their success. Discuss three
strategies or tools outlined in the chapter that help team members optimize their work together.
112. You are especially nervous for an upcoming workplace presentation because of the size and professional status of the
audience. List and explain five techniques discussed in the chapter for combatting stage fright.
113. Many forms of visual aids are available to enhance a presentation. List five of these and describe the pros and cons of
each type.
114. Several organizational strategies exist for developing effective presentations, depending on your purpose and the
nature of your content. List and explain five of these strategies and give an original example of when you might use each.
115. A key element in preparing for an oral presentation is analyzing your audience. List and describe the four types of
audiences discussed in the chapter. For each type, also share two presentation strategies that can help you engage that
audience.
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Answer Key
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