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Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
Chapter 14: Work-Life Balance
Test Bank
1. Which of the following describes someone with a Type A personality?
2. Which of the following is an example of an information communication technology?
3. Which of the following is a cause of burnout?
4. Every week, Sophia’s company has to post a job advertisement because someone has
resigned. Her company is experiencing
5. At the organization Jim works for, he is repeatedly harassed by the majority of his coworkers.
Jim is being
6. Which of the following is NOT a category of workplace bullying?
7. Victims of bullying usually
8. Achieving work-life balance is important for the following reason(s):
9. During the _________ phase of workplace mobbing, victims are labeled by the
administration and/or mob.
10. What factor(s) contribute to full time work outside of the home losing its appeal to
mothers?
11. Work-related ___________ and the negative habits that accompany this type of lifestyle
have long been known to have a detrimental impact on health.
12. One way for Type B workers to achieve balance is to
13. Type A personality types can achieve balance by
14. Which of the following is an external trigger to anger?
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
15. Which of the following is an internal trigger to anger?
16. How does the United States compare to other countries concerning vacation time?
17. Which of the following is an appropriate example of a family?
18. Susan recently graduated college and has moved into a new neighborhood close to work.
She likes her house, neighbors, and feels that her job offers long-term security and
advancement. This is an example of
19. Why is it important for organizations to promote healthy work-life balance?
20. Jake recently made changes in his office to allow employees more time with their families.
During that time, Jake noticed a marked drop in employee turnover. Jake has increased
21. What pitfall should Type-B personalities avoid?
23. Chris works at an IT company in the customer service department. At his job, Chris is
constantly picked on by the IT technicians who make fun of his lack of technical knowledge. This
is an example of
24. Which of the following is true about technological boundaries?
25. Typically, who does the responsibility of caring for aging parents or in-laws fall on?
26. Approximately 35% of workers care for their aging family members.
27. Burnout can be caused by conflict between employees as well as workload.
28. Employee attrition is one result of employee burnout.
29. Having more motivated employees results in reduced absenteeism.
30. When it comes to dealing with angry or rude customers, giving in to their demands is the
most appropriate way to avoid further stress.
31. Overemphasizing employee failures is one type of workplace bullying that leads to stress
and burnout.
33. Work-life balance is spending equal amounts of time on work and family.
34. Workplace stress can lead to obesity.
35. Work-life balance improves relations between employees and management.
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
36. How do personality types lead to imbalance between work and life?
37. What are the benefits to work-life balance?
38. Briefly describe five strategies for achieving balance.
39. _____________ has the consequence of allowing people to take their worries about work
home with them.
40.You should set your own rules to define what work-life balance looks like for you.
41. You should avoid thinking about retirement in order to achieve optimal work-life balance.
42.
43. Imbalance that individuals face in college generally works itself out and is not a problem
when they transition to professional life.
44. The best way to achieve work-life balance is to resign yourself to a career devoid of
promotions and advancement.
45. The line or division between work and life is referred to as
46. Our lives can be neatly separated into a work sphere and a personal sphere.
47. ____________________is about people who share something relationally, mentally,
physically, psychologically, economically, or spiritually with one another.
48. ______________ is more than a means to receive compensation; it plays an important role
in our lives, significantly impacting self-concept and well-being.
49. ___________________ is the accomplishment of role-related expectations that are
negotiated and shared between an individual and his or her role-related partners in the work
and family [life] domains.
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
50. The absence of work-life balance is often defined by increased family conflict may be
detrimental to individual health and organizational performance.
