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Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
Chapter 13: Delivering a Speech With Professional Excellence
Test Bank
Multiple Choice
1. A speaking outline should be ________ a practice outline.
2. Monique’s team has decided that she should give their introduction, transitions, and
conclusion while the rest of the team covers the main points of the presentation. Monique is
the team’s
3. A common response to adrenaline in the system is
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
4. Speeches delivered from a manuscript
5. Teams who use PowerPoint demonstrations should keep
6. Practice audiences should be
7. Which is true concerning demonstrations?
8. Sharon is giving a presentation about a new product and passes the product around for the
audience to see. Is this a mistake?
9. Illustrations should be
10. Which of the following is accurate regarding video clips?
11. Which of the following characteristics describes a professional, effective PowerPoint slide?
12. Presenting a presentation in a style similar to that used in casual conversation is called
conversational quality or a(n) _______________ speaking style.
13. Tools used by a speaker to help support the audience’s interest in and understanding of the
presentation such as visual or audio clips are called
14. A physiological process that occurs in the body of a speaker resulting in nervous behavior
and anxiety is called
15. Making eye contact with your audience is
16. When delivering your speech, you should project your volume by
17. Which of the following is not an example of a vocal filler?
18. It is important to develop a sense of play when delivering speeches because
19. What should you strive to accomplish during your introduction?
20. Seeing key points, demonstrations, or other supporting materials are essential for
21. What is a negative effect of PowerPoint presentations?
22. Travis is giving a speech to his biology class, discussing the digestive system of the human
body. Travis should
23. Why is it important to use a practice audience before your speech?
24. When giving team presentations, the group should
25. When delivering a speech, your hand gestures should be
26. Presenters should always avoid walking from one side of the room to the other and instead
stay in one location for the duration of the speech.
27. Speaking at a slightly faster rate than average is sometimes preferred to a normal speed.
28. Manuscript style outlines help to increase the conversational quality of a presentation.
29. PowerPoint slides should be set on a timer so that the speaker stays on track with their
allotted time.
30. Repeating the message numerous times during the presentation will help with message
retention.
31. PowerPoint slides should never be used as a substitute for a speaking outline.
32. Selecting volunteers from the audience to take part in demonstrations is always a good
technique for audience involvement.
33. Whenever possible, video clips should be imported into slides or saved into files prior to the
presentation.
34. Pauses should be avoided at all costs during a presentation.
35. Practice audiences should be critical when giving feedback to your presentation.
36. Describe the process of outlining a presentation.
37. What kinds of things should speakers think about when considering the use of some type of
supporting aid?
38. How can a speaker use a demonstration to effectively aid his or her presentation?
39. All of the following are speaking tips drawn from Steve Jobs’s speaking style EXCEPT
40. People don’t really fear public speaking; they fear the unknown.
41. An adrenaline rush creates energy that manifests in a variety of ways.
42. Joseph was nervous about his speech. He gave his presentation and made sure to slowly
and deliberately walk across the room as he delivered his speech. In walking across the room in
this way, what was Joseph able to do?
43. When giving a presentation, one of the biggest mistakes you can make is boxing yourself
into a small space.
44. Your ___________ can be affected by the rush of adrenaline you feel when you speak.
45. The authors of your textbook suggest which of the following to ensure your volume level is
sufficient when delivering any presentation?
46. A speaking rate slightly slower than average may actually be preferred.
47. ________________ occur(s) when the speaker should pause but instead fills the silence.
48. Most audiences are initially interested in your speech.
49. It is easy to speak from a manuscript and use a conversational style.
50. How should you look at team presentations?
