Name:
Class:
Date:
Indicate whether the statement is true or false.
1. I hope to hear from you soon is an effective closing for a cover message.
a.
True
b.
False
2. More jobs are found through referrals and person-to-person contacts than through any other method.
a.
True
b.
False
3. A résumé should never exceed one page.
a.
True
b.
False
4. You should work to minimize the use of I in a cover message.
a.
True
b.
False
5. Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions.
a.
True
b.
False
6. If you include a career objective on your résumé, it should focus on what you are hoping to gain.
a.
True
b.
False
7. You can maximize recognition of your résumé by a tracking system if you focus on incorporating targeted noun
phrases.
a.
True
b.
False
8. If an employment position has been announced and applicants are being solicited, you can write your cover message
using a direct approach.
a.
True
b.
False
9. The purpose of a cover message is to secure a job interview.
a.
True
b.
False
10. To conduct a safe job search online, you should post your information privately and limit your personal information.
a.
True
b.
False
11. The biggest mistake job seekers make when writing cover messages is making them sound too generic.
a.
True
b.
False
Name:
Class:
Date:
12. The résumé format most popular with recruiters and hiring managers is the functional résumé because it focuses on
the job applicant’s skills and abilities related to the position sought.
a.
True
b.
False
13. In the work experience section of your résumé, you should include only those jobs that you think will help you win the
targeted position.
a.
True
b.
False
14. Résumés should always be submitted as Word documents to ensure that your intended formatting is retained.
a.
True
b.
False
15. On your résumé, providing the GPA for only the courses in your declared major is considered unethical.
a.
True
b.
False
16. Today, most jobs are filled through the open job market.
a.
True
b.
False
17. A résumé sent by e-mail should not be accompanied by a cover message.
a.
True
b.
False
18. The first step in a job search is selecting an appropriate résumé format.
a.
True
b.
False
19. A video résumé allows candidates to demonstrate their public speaking, interpersonal, and technical skills more
impressively than they can in a traditional print résumé.
a.
True
b.
False
20. You can make your cover message more appealing by addressing it specifically to the Human Resources Department
or Hiring Manager.
a.
True
b.
False
21. You can decide what qualifications you possess and how you can prove them by asking yourself What evidence can I
offer that I am a self-starter or a leader?
a.
True
b.
False
22. An important step in the job-search process is building a brand for yourself.
Name:
Class:
Date:
a.
True
b.
False
23. Proofreading a résumé is important because a résumé must be perfect.
a.
True
b.
False
24. The most important reason to prepare an e-portfolio is that it shows off your talents and qualifications more
thoroughly than a print résumé.
a.
True
b.
False
25. A cover message should always be limited to one page.
a.
True
b.
False
26. One advantage of creating a résumé on LinkedIn is that you can expand the description of your skills and
qualifications.
a.
True
b.
False
27. CareerBuilder is an example of a niche job searching site.
a.
True
b.
False
28. The first line of your résumé should always be the position you are seeking.
a.
True
b.
False
29. Another name for a video résumé is an infographic résumé.
a.
True
b.
False
30. Students who are serious about the job search should include an internship in their education.
a.
True
b.
False
31. References should be listed on a résumé.
a.
True
b.
False
32. A résumé should include personal data (birth date, health, height, weight, and sometimes a photograph) to help the
recruiter finalize his or her decision.
a.
True
b.
False
33. Once your résumé is submitted to a company, the first reader of it may be a computer.
Name:
Class:
Date:
a.
True
b.
False
34. A summary of qualifications presented at the bottom of your résumé can ensure that your most relevant qualifications
are not overlooked by an employer.
a.
True
b.
False
35. Because they expect you to showcase your strengths and hide your weaknesses, employers say it is acceptable to self-
promote and distort facts on your résumé.
a.
True
b.
False
36. LinkedIn is the No. 1 social media site to use when looking for a job.
a.
True
b.
False
37. The job-search process begins long before you are ready to prepare your résumé because you must invest time and
effort in self-evaluation.
a.
True
b.
False
38. In today’s competitive job market, the emphasis of the job search is on what the applicant wants and needs.
a.
True
b.
False
39. Traditional job search techniques are no longer useful in today’s market.
a.
True
b.
False
40. The best way to find a job online is at a company’s own website.
a.
True
b.
False
Indicate the answer choice that best completes the statement or answers the question.
41. Which of the following is an example of a niche website?
a.
Advance Healthcare Network
b.
LinkedIn
c.
Twitter
d.
CareerBuilder
42. To help you develop your personal network, you should do all of the following except
a.
develop a contact list of anyone who would be willing to talk with you about finding a job.
b.
make contacts with people in person and online.
c.
follow up on referrals.
Name:
Class:
Date:
d.
use only online resources to help you connect with others.
43. What kind of résumé uses colorful charts, graphics, and time lines to illustrate a candidate’s work history and
experience?
a.
Chronological résumé
b.
Video résumé
c.
Infographic résumé
d.
Plain-text résumé
44. The primary route to hiring today continues to be
a.
a well-crafted résumé.
b.
detailed cover messages.
c.
personal networking.
d.
strong interview follow-up messages.
45. On average in the U.S., how many employers will employees between the ages of 18 and 38 have over the course of
their careers?
a.
3
b.
7
c.
10
d.
20
46. A 30-second pitch describing who you are and what you can offer to a company or industry is called a(n)
a.
branding monologue.
b.
elevator speech.
c.
interview introduction.
d.
job speech.
47. Which statement represents the best advice on the use of references?
a.
Include a list of references directly on the résumé.
b.
Do not include personal or character references.
c.
Remember that companies generally check references before a job interview to learn about a candidate in
advance.
d.
Be sure to add the statement References furnished upon request at the bottom of your résumé.
48. When creating a plain-text résumé,
a.
use white space or a line of hyphens or equal signs to separate sections.
b.
add page breaks, sections breaks, tabs, and tables to emphasize important information.
c.
use bullets to enhance the readability of your résumé.
d.
add lots of images, designs, and colors for visual impact.
49. Which of the following tips will best help you protect yourself when posting at online job boards?
a.
Respond only to “blind” job postings.
b.
Post your résumé on any online site to increase your employment opportunities.
c.
Post your résumé only on sites that charge a fee.
Name:
Class:
Date:
d.
Consider omitting your home address and home phone number.
50. Which of the following statements about today’s job search is most accurate?
a.
The emphasis of today’s job search is on the needs of the employer.
b.
Today’s job searchers should create a universal résumé that can be used for every job for which they apply.
c.
Career paths for employees are now linear; that is, employees can expect to remain in the same position
throughout their employment years.
d.
Jobs are long lasting; therefore, today’s employees will need little relearning and retraining.
51. What is the most accurate statement about plain-text résumés?
a.
Plain-text résumés are in high demand for electronic applications because recruiters and employers no longer
ask candidates to send application materials by postal mail.
b.
A plain-text format is widely used for posting to online job boards and for applying by e-mail.
c.
Plain-text résumés will look exactly like the original and cannot be altered without Adobe Acrobat and other
conversion software.
d.
A plain-text résumé enables a job candidate to present his or her experiences, qualifications, and interests in
video form.
52. Which of the following is an advantage of building a LinkedIn résumé to have in addition to your print résumé?
a.
You can expand the description of your skills and qualifications.
b.
You can be more conversational.
c.
You can use I to tell your story more personally.
d.
All of these are advantages to building a resume on LinkedIn.
53. Which statement about open and hidden job markets is most accurate?
a.
More jobs are secured through the open job market than through the hidden job market.
b.
The open job market consists of jobs that are advertised or listed.
c.
Most job seekers start searching for jobs using the hidden job market.
d.
The hidden job market refers to those jobs that are filled through illegal or unethical tactics.
54. Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best
source of online job listings?
a.
Big job boards such as Monster and CareerBuilder
b.
Specific company websites
c.
Her college website job board
d.
Niche websites
55. In the body of a cover message, you should
a.
repeat the information presented on your résumé.
b.
explain why you need a job.
c.
emphasize writer benefits because hiring officers want to know what appeals to you about this particular
company.
d.
demonstrate your qualifications and show how they fit the targeted job.
56. Because your résumé is probably the most important document you will ever write, you should
a.
enhance your job titles to make your résumé more impressive.
Name:
Class:
Date:
b.
include ample use of the personal pronoun I to make it more personal.
c.
consider having a knowledgeable friend or relative proofread it.
d.
use a professional résumé service to prepare your résumé.
57. Most recruiters favor a
a.
video résumé.
b.
functional résumé.
c.
chronological résumé.
d.
plain-text résumé.
58. In the opening of an unsolicited cover message, you should aim to be more persuasive by
a.
demonstrating knowledge of the reader’s business.
b.
showing how your specific skills will benefit the company.
c.
specifying the type of position you’re seeking.
d.
implementing all of these strategies.
59. In the education section of your résumé, you should
a.
list all college courses that you have taken to give the employer a complete picture.
b.
include relevant seminars attended and workshops completed.
c.
list only colleges where you have completed a degree or certificate program.
d.
specify your high school and college GPAs.
60. Which of the following is considered unethical on a résumé?
a.
Misrepresenting a job title to make it sound more important
b.
Extending employment dates to avoid showing periods of unemployment
c.
Making your job duties sound more impressive and responsible than they really were
d.
All answer choices are unethical.
61. You are just graduating from college and have little employment experience. What would be the best résumé style to
use?
a.
Chronological résumé
b.
Video résumé
c.
Functional résumé
d.
Infographic résumé
62. If you cannot find the name of a person to address your cover message to, which of the following is the most suitable
replacement?
a.
The phrase To Whom It May Concern
b.
A descriptive subject line such as Marketing Specialist Position
c.
The phrase Hiring Manager
d.
The name of the CEO
63. Which of the following statements describing employment achievements would be most effective on a résumé?
a.
Directed work flow and scheduling for emergency room personnel
b.
Performed preventative maintenance on production equipment
Name:
Class:
Date:
c.
Achieved 125 percent of production goal for three consecutive quarters
d.
Knowledgeable in a variety of production processes and Just-in-Time theories
64. All of the following are ways you can develop a personal brand except
a.
preparing a brief speech that describes who you are and what problems your skills can solve.
b.
creating an individual tagline that separates you from other candidates.
c.
distributing business cards whenever you have an opportunity.
d.
creating an attractive résumé.
65. The purpose of a cover message is to
a.
showcase an applicant’s command of the English language.
b.
secure a job interview.
c.
introduce the résumé.
d.
repeat the information presented on the résumé.
66. Which of these résumé tips is most accurate?
a.
Don’t list awards and honors on a résumé; if you list them, you will appear to be bragging.
b.
Omit school and community activities from your résumé because they are unrelated to your work experience.
c.
Include your personal information (height, weight, and marital status) to give a potential employer a complete
picture.
d.
Improve the visual impact of your résumé by placing your employment achievements and relevant job duties
in an easy–to-read bulleted list.
67. Which of the following statements about today’s job market is most accurate?
a.
Today’s job market remains stable and remarkably similar to the job market ten years ago.
b.
Personal networking and referrals continue to be the primary route to hiring.
c.
Despite its popularity, the Internet has not affected the way in which individuals search for jobs.
d.
Job candidates should avoid using job boards, search engines, and social networks to hunt for jobs.
68. Which of the following would help an individual assess his or her employment qualifications?
a.
Do I speak, write, or understand another language?
b.
How would you describe the perfect job, boss, and coworkers?
c.
Would you like to work for someone else or be your own boss?
d.
Do you enjoy working with people, data, or things?
69. An e-portfolio is
a.
an electronic copy of a résumé recorded on a CD or flash drive.
b.
the addition of work samples and personal information as an attachment to an embedded résumé.
c.
a collection of digital files that can be accessed with the use of menus and hyperlinks.
d.
the name given to résumés posted on job-search websites such as Monster.com.
70. Which of these is the best tip for organizing the parts of a résumé?
a.
Place your most important qualifications last so that they will be remembered.
b.
Use as many headings as needed to present your experiences and skills.
c.
Emphasize your skills and achievements aimed at a particular job or company.
Name:
Class:
Date:
d.
Always place the education section before the work experience section.
71. The biggest error most applicants make when writing a cover message is
a.
misspelling the receiver’s name or the company’s name.
b.
forgetting to enclose their résumé.
c.
making the letter too generic.
d.
not asking for the interview.
72. Research shows that readers of online résumés approach them using which letter as a pattern?
a.
I
b.
F
c.
H
d.
U
73. Which online source is used most for job searching and recruiting?
a.
Twitter
b.
Monster
c.
CollegeGrad
d.
LinkedIn
74. Which of the following statements about video résumés is most accurate?
a.
They allow candidates to demonstrate their public speaking, interpersonal, and technical skills more
impressively than in print résumés.
b.
They are appropriate for all professional fields.
c.
They should be at least 15 minutes in length to showcase a candidate’s background and skills.
d.
All of these responses are true of video résumés.
75. An applicant tracking systems (ATS) is most likely to select your résumé if it focuses on
a.
verbs.
b.
nouns.
c.
adjectives.
d.
dates.
76. A large part of your job-search strategy should be deciding what makes you special and desirable in the job market.
This introspective process is called
a.
networking.
b.
personal branding.
c.
desired workplace behavior.
d.
cognitive reflection.
77. The most popular résumé format is the
a.
chronological format.
b.
direct format
c.
functional format.
d.
indirect format.
Name:
Class:
Date:
78. Which of the following is the best advice to follow for a cover message accompanying a résumé sent by e-mail or fax?
a.
Take the time to prepare a customized cover message to accompany your résumé sent electronically.
b.
Send your cover message separately from a faxed or e-mailed résumé.
c.
Shorten your e-mail or fax cover message to a brief statement such as Please consider the attached résumé for
your opening.
d.
Skip the cover message entirely because the fax or e-mail includes your name.
79. Some of today’s employers often use applicant tracking software to sort and evaluate résumés. Which of these steps
will maximize the “hits” your résumé receives from this kind of software?
a.
Describe your experience, education, and qualifications in general terms.
b.
Avoid abbreviations and acronyms, especially those related to the job title.
c.
Include a keyword summary that highlights your qualifications and experiences.
d.
Focus on nouns that describe your skills and qualifications.
80. Which of the following statements about personal data on a résumé is most accurate?
a.
Résumés should include an individual’s birth date, marital status, height, weight, national origin, health,
disabilities, and religious affiliation.
b.
Smart job seekers do not include hobbies or interests on their résumés because they know that recruiters
cannot legally inquire about such information.
c.
Résumés in the United States should omit personal data.
d.
All answer choices reflect accurate statements about the inclusion of personal data on a résumé.
81. Which of the following is the best career objective for a résumé?
a.
An entry-level position in the marketing area with a possibility of promotion
b.
A challenging job at an organization that raises the bar in data security
c.
Serving as a team player in a company where independent thinking is a top priority
d.
An accounting position in which 10 years’ experience and a license as a CPA will allow me to assist your
company with payroll, employee benefits, and governmental tax and records reporting
82. Which of the following statements uses an action verb to highlight an aptitude?
a.
Competent in creation of multimedia presentations
b.
Mastered QuickBooks Pro accounting software in 20 hours with minimal instruction
c.
Ability to develop innovative and interactive Web pages
d.
Adaptable to changing work environments
83. The first step in the job-search process is to
a.
prepare a résumé.
b.
contact professional and personal references.
c.
analyze individual interests and goals and evaluate personal qualifications.
d.
purchase appropriate interview clothing.
84. Choose the best closing sentence for a cover message.
a.
You should schedule my interview on Tuesday, September 7, at 10 a.m.
b.
Please feel free to call me at your earliest convenience.
c.
I hope you contact me soon to set up an interview for the systems analyst position.
Name:
Class:
Date:
d.
To add to your team an experienced systems analyst with proven analytical and troubleshooting skills, call me
at (555) 555-4321 to arrange an interview.
85. Opinions on the use of a career objective are mixed. Which of the following is the best reason for candidates to add a
career objective to their résumés?
a.
An objective shows flexibility and indicates that a candidate is adaptable and willing to change to suit the
employer’s needs.
b.
The primary goal of an objective is to make the recruiter’s life easier by quickly classifying the résumé, which
means the applicant is more likely to be hired.
c.
An objective can rapidly disqualify a candidate if the stated objective does not match a company’s job
description.
d.
An objective can tell the prospective employer that this candidate is sure about what he or she wants to do.
86. Which of the following is the best tip for creating a successful cover message?
a.
Use different paper colors and paper types for your résumé and cover message to create a strong visual impact.
b.
Make activities and outcomes, not yourself, the subject of sentences to reduce overuse of “I.”
c.
Use a creative letter style to surprise the reader and make a big impact.
d.
Keep the focus on your skills and traits through frequent use of “I” statements.
87. Which of these is the best statement to present a job candidate’s information in the body of a cover message?
a.
I am a qualified and fully licensed pediatric nurse.
b.
Your posting description closely matches my experiences assisting dysfunctional families in crisis, and
recently I’ve taken seminars in family dynamics to develop the additional skills that your ad indicates are
essential.
c.
You need a licensed, registered nurse, and I meet those qualifications.
d.
Having graduated summa cum laude from Southwest College, I am well-prepared and eager to apply my
knowledge in nursing.
88. Many job candidates use LinkedIn to
a.
research companies.
b.
receive job alerts.
c.
expand their personal and professional networks.
d.
All answer choices are ways that LinkedIn can help candidates locate jobs.
89. What statement best describes the summary of qualifications portion of a résumé?
a.
Recruiters and hiring managers dislike the summary of qualifications section because it adds reading time.
b.
The summary of qualifications usually appears at the end of a résumé to provide a strong closing.
c.
Smart job seekers add a summary of their most impressive qualifications to their résumés to save the time of
recruiters and hiring managers.
d.
The summary of qualifications section is typically one or two concise paragraphs.
90. Which of the following is the best advice about résumé length?
a.
Because recruiters are busy, keep it to one page.
b.
Because recruiters and hiring managers want to know your skills, make it as long as needed to sell yourself.
c.
Because recruiters interview applicants with two-page résumés, make it two pages.
d.
Because experts are divided between one- or two-page résumé length, make your résumé a page and a half.
Name:
Class:
Date:
Enter the appropriate word(s) to complete the statement.
91. A résumé that focuses on a candidate’s skills rather than on past employment has been prepared using the
____________________ style.
92. A(n) ____________________ of qualifications, which identifies your most impressive accomplishments relevant to
the position, may appear near the top of your résumé.
93. A(n) ____________________ résumé uses colorful charts, graphics, and time lines to illustrate a candidate‘s work
history and experience.
94. The ________________ job market consists of jobs that are advertised or listed.
95. Personal ____________________ involves deciding what makes you special and desirable in the job market.
96. To optimize “hits” and having an automated applicant tracking system select your résumé, you should focus on
___________________ (part of speech).
97. A résumé that lists work history job by job, starting with the most recent position, has been prepared using the
____________________ style.
98. In the closing of a cover message, you should work to motivate __________________.
99. The ____________________ job market consists of jobs that are not announced or advertised.
100. Describing your strong points in relation to the needs of the employer in a cover message allows you to stress
____________________ benefits.
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date:
Name:
Class:
Date: