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Indicate whether the statement is true or false.
1. Your goals as a speaker are to make listeners understand, remember, and act on your ideas.
a.
True
b.
False
2. In today’s digital environments, business presenters should use only multimedia presentations.
a.
True
b.
False
3. Your attire for a presentation is an example of a nonverbal message.
a.
True
b.
False
4. Effective speaking skills are important to recruiters.
a.
True
b.
False
5. Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. One of his primary
considerations should be the background colors of his slides.
a.
True
b.
False
6. Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors appearing on your slides.
a.
True
b.
False
7. Before you create a multimedia presentation, you must first analyze the speaking situation and determine the purpose of
your slideshow.
a.
True
b.
False
8. The only advantage of visual aids is that they improve the comprehension and retention of ideas.
a.
True
b.
False
9. One of the best ways to reduce stage fright is to know your subject thoroughly.
a.
True
b.
False
10. In the United States, green in mulitmedia presentations represents credibility, tranquility, and trust.
a.
True
b.
False
11. Most people have some apprehension about public speaking.
a.
True
b.
False
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12. Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most
likely organize by chronology.
a.
True
b.
False
13. You can avoid one of the biggest problems with most oral presentations if you focus your speech on a few key ideas.
a.
True
b.
False
14. When presenting to a neutral audience, you should present both sides of the issue.
a.
True
b.
False
15. Speakers should adhere to the 6 x 6 rule for multimedia slides in all situations.
a.
True
b.
False
16. Good organization and conscious repetition are the two most powerful keys to audience comprehension and retention.
a.
True
b.
False
17. Effective presenters avoid redundancy and increase suspense by waiting to announce the topic until after the
introduction.
a.
True
b.
False
18. Good speakers are born with an innate ability to give informative and persuasive presentations to audiences of all
sizes.
a.
True
b.
False
19. Listeners will remember the conclusion of a presentation more than any other part.
a.
True
b.
False
20. The goal of most business presentations is to inform others or sell an idea.
a.
True
b.
False
21. To maintain audience interest in a multimedia presentation, add as many animation and sound effects as possible.
a.
True
b.
False
22. Greeting individual members of the audience before your presentation begins is an effective way to convey
friendliness and confidence.
a.
True
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b.
False
23. When preparing notecards to use during a presentation, you should limit yourself to single words to avoid reading
from the notes.
a.
True
b.
False
24. You should avoid talking about yourself at the beginning of a presentation.
a.
True
b.
False
25. You should present your first sentence from memory to establish rapport with the audience through eye contact.
a.
True
b.
False
26. An oral presentation that incorporates visual aids is far more likely to be retained than one lacking visual
enhancement.
a.
True
b.
False
27. The most effective multimedia presentations rely heavily on text, use frequent bulleted lists, and employ few graphics
or images.
a.
True
b.
False
28. Providing a transition from one idea to the next is a valid reason to add a slide to your multimedia presentation.
a.
True
b.
False
29. Zoom presentations are becoming a popular alternative to multimedia presentations because of their interactivity and
cinematic capabilities.
a.
True
b.
False
30. If you make an error during your presentation, you will recover more rapidly and reconnect most effectively with your
audience if you immediately issue a sincere apology.
a.
True
b.
False
31. It is normal to experience some degree of stage fright when speaking before a group.
a.
True
b.
False
32. Prezi is an example of a zoom presentation.
a.
True
b.
False
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33. Your content, not what you know about the audience, should determine the organization of your presentation.
a.
True
b.
False
34. You should never use a standard template that comes preinstalled in a multimedia presentation software package.
a.
True
b.
False
35. To hide your nervousness, stand behind a speaking lectern while delivering your entire presentation.
a.
True
b.
False
36. Webinars and podcasts are not considered types of business presentations because the audience may not be able to see
the speaker.
a.
True
b.
False
37. You should discuss and interpret each visual aid for an audience.
a.
True
b.
False
38. I’ll now summarize the major problems I have just discussed is an example of a verbal signpost.
a.
True
b.
False
39. The most important part of preparation for an oral presentation is deciding the purpose.
a.
True
b.
False
40. Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay should distribute this
handout after her presentation to maintain audience control.
a.
True
b.
False
Indicate the answer choice that best completes the statement or answers the question.
41. An effective visual aid
a.
emphasizes and clarifies main points.
b.
increases audience interest.
c.
helps to jog the memory of a speaker.
d.
All answer choices are correct.
42. For which of the following types of audiences should you avoid a question-and-answer period at the end of a
presentation?
a.
Friendly
b.
Neutral
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c.
Uninterested
d.
Hostile
43. You can overcome stage fright during a presentation by
a.
shifting the spotlight to your visuals.
b.
breathing deeply.
c.
using positive self-talk.
d.
doing all of these.
44. Extemporaneous delivery refers to
a.
speaking freely, generally without notes, after preparing effectively.
b.
memorizing your presentation content so that you don’t have to use notes.
c.
delivering an impromptu presentation without preparing.
d.
relying on the audience to guide the presentation with questions.
45. The body of a short, 20-minute presentation should focus on
a.
at least five to eight main points.
b.
up to ten main points.
c.
approximately two to four main points.
d.
as many points as necessary to convey your message.
46. Which of the following statements is most accurate?
a.
Today’s speakers rely exclusively on the use of multimedia slides in their presentations because they know that
multimedia slides have no disadvantages.
b.
Low-tech visual aids are not appropriate for the business world.
c.
Effective speakers analyze their audience and the speaking occasion to help them determine what type of
visual aid to use.
d.
Multimedia presentations are no longer used in the business world.
47. Will is giving a company-wide presentation and wants to create a sense of confidence in the organization’s growth and
financial stability. Which color should he incorporate into his slides?
a.
Blue
b.
Green
c.
Red
d.
Purple
48. Nico’s presentation has had a rocky start since he has stumbled over two points in his introduction. What should he
do?
a.
Stop talking and inform the audience that he will be starting over.
b.
Tell the audience that he’s nervous to get them to empathize with him.
c.
Ignore the stumbles and try to continue confidently.
d.
Ask the audience if they have any questions so far.
49. Effective speakers must be aware of their nonverbal messages. Nonverbal means
a.
content delivered by visual aids.
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b.
information included on the outline, but not in the speech.
c.
appearance, movements, and vocal qualities.
d.
body language only.
50. What statement about the use and meaning of color is most accurate?
a.
Secondary ideas are generally best conveyed with bold colors such as blue, green, and purple.
b.
Colors can be used to arouse different responses or to symbolize concepts.
c.
Effective multimedia presentations use light text on a light background.
d.
The messages that colors convey are universal among all cultures.
51. After you determine your purpose and analyze your audience, your next step is to
a.
practice your delivery.
b.
collect information.
c.
organize the ideas.
d.
choose your topic.
52. After determining your purpose for the presentation, what is your next important step?
a.
Conducting research
b.
Examining the room where the presentation will be made
c.
Preparing a multimedia presentation
d.
Analyzing the audience
53. All of these are good advice for nonverbal messages during a presentation except
a.
avoid being planted behind the podium.
b.
use a variety of gestures planned and rehearsed in advance.
c.
punctuate your words by varying your tone, volume, pitch, and pace.
d.
maintain appropriate eye contact to show your confidence and preparation.
54. The most important part of preparing for an oral presentation is
a.
creating visual aids.
b.
determining the purpose.
c.
gathering research.
d.
creating a professional appearance.
55. Zoom presentations
a.
use 3D to help audiences better understand and remember content, details, and relationships.
b.
deliver content and materials in fewer than five minutes for busy business professionals who need just a
snapshot of the main ideas.
c.
present information in a linear manner, much like traditional PowerPoint presentations.
d.
are appropriate for only informative presentations.
56. Which of these tips regarding the use of handouts as a visual aid is most accurate?
a.
Handouts should be discussed during the presentation, but they should not be distributed until the presentation
is finished.
b.
Savvy speakers no longer distribute handouts because audiences view the lowly handout as outdated and
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environmentally unfriendly.
c.
Handouts should be included in the registration packet, along with name tags, lunch tickets, and other event
materials distributed prior to the presentation.
d.
All answer choices are correct statements about handouts.
57. Paul is explaining to upper-level management how converting to a four-day workweek can solve their budget woes by
decreasing expenses. How will he most likely organize his presentation?
a.
Geography/space
b.
Chronological
c.
Problem/solution
d.
Value/size
58. Irina will make her presentation to a large audience of members whose negative attitudes range from displeased to
outraged. What advice should Irina follow in preparing her presentation for this audience?
a.
Include plenty of personal stories, several anecdotes, and lots of jokes or humor.
b.
Use facts, statistics, and expert opinions along with an energizing, upbeat delivery style.
c.
Be humorous, add colorful visuals and startling statistics, and keep the presentation brief.
d.
Present objective data and expert opinion in a calm, controlled delivery style.
59. Nearly every speaker must overcome stage fright; one of the most effective techniques to decrease stage fright is
a.
wearing comfortable, relaxed clothing to enhance self-confidence.
b.
knowing the subject thoroughly.
c.
displaying a fully animated PowerPoint presentation.
d.
avoiding eye contact with the audience.
60. Which of these is the most accurate description regarding the use of pauses or silence in a presentation?
a.
Speakers should never pause before starting a presentation because they will appear unsure.
b.
Short fillers such as you know, like, um, or ah are better than any silence or pausing.
c.
Speakers should avoid the use of pauses to ensure that they complete their speeches within the expected time
frame.
d.
Silence can be effective for speakers when they are transitioning from one point to another.
61. The best technique to establish your credibility in a business presentation is
a.
describing your knowledge, position, or experience.
b.
telling the audience your salary, age, and hometown.
c.
revealing your ethnicity, cultural heritage, and religious background.
d.
discussing your love for public speaking.
62. When you give a speech without multimedia technology, you may need to prepare notes. You should prepare these
notes by writing major ideas
a.
as single words.
b.
in paragraph form.
c.
in a complete sentence or two.
d.
on a flipchart that the audience can see.
63. Your audience analysis reveals that audience members will be friendly and interested in your topic. You should be
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a.
warm and pleasant, using a lot of eye contact and smiles.
b.
calm, speaking evenly and slowly.
c.
controlled, using confident, small gestures.
d.
dynamic and entertaining, using large gestures and moving around.
64. When selecting and preparing your visual aids, keep in mind that your goals as a speaker are to
a.
make listeners understand, remember, and act on your ideas.
b.
observe your audience, adjust your delivery, and continue your presentation.
c.
inform, entertain, and persuade.
d.
plan and collect information, organize and rehearse, and deliver your presentation.
65. To help his listeners keep track of where he is in the presentation, Dominic has just said, Next I will discuss three
plans for reducing waste. What verbal signpost is Dominic using?
a.
Summarizing
b.
Previewing
c.
Switching directions
d.
Enumeration
66. Which of the following statements about public speaking is most accurate?
a.
Only high-level executives must give business presentations.
b.
Good speakers are born, not made.
c.
Most people are apprehensive about speaking in public.
d.
Presentations are less common in today’s digital workplace environment.
67. Because the presenter can create dynamic, colorful presentations that incorporate audio, videos, images, animation,
and hyperlinks, one of the most popular visual aids is
a.
overhead transparencies.
b.
flipcharts.
c.
multimedia slides.
d.
handouts.
68. What kind of business presentation uses technology to allow remote colleagues to collaborate in real time?
a.
Podcast
b.
Briefing
c.
Report
d.
Virtual presentation
69. Follow all of these guidelines to deliver your presentation effectively except
a.
present your first sentence from memory.
b.
begin speaking immediately; that is, speak as soon as you are behind the lectern.
c.
control your voice and your vocabulary.
d.
show enthusiasm.
70. Which of the following slide titles best represents the “you” view?
a.
Reasons for Selling Online
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b.
Customers are Online
c.
Increase Your Sales Online
d.
The Ease of Online Sales
71. Which of the following is not a valid reason to create a multimedia slide for a presentation?
a.
To illustrate and simplify complex ideas
b.
To provide a transition from one major point to the next
c.
To demonstrate your use of technology
d.
To introduce or review your key points
72. Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?
a.
Avoid discussing and interpreting each visual aid for her audience; instead, she should let her audience
members draw their own conclusions about what the visual is conveying.
b.
Use a laser pointer to draw her audience’s attention to important points on her PowerPoint slides.
c.
Leave each PowerPoint slide on the screen after she is done talking about it to ensure that her audience
understands the slide.
d.
Anna should practice all these tips as she uses PowerPoint in her presentation.
73. An established rule of thumb for choosing your attire for a business presentation is
a.
wear a black or navy suit for all situations.
b.
dress at least as well as the likely best-dressed person in the audience.
c.
conduct a survey among your colleagues to determine their opinion about what you should wear.
d.
wear your most casual, comfortable clothing so that you feel more relaxed.
74. Connor opened his presentation to an audience of business owners with this statement: If you want to reduce employee
benefit costs by at least 15 percent without hurting employee morale or impacting your work environment, please stand up
right now. By asking them to stand, Connor is
a.
identifying himself and establishing credibility.
b.
previewing the main points of his presentation.
c.
capturing listeners’ attention and getting them involved.
d.
misleading his audience.
75. Ryan has been asked to give his supervisor a concise summary of a proposal that he will be delivering to the board of
directors later in the week. This type of business presentation is called a(n) ________.
a.
podcast
b.
briefing
c.
webinar
d.
keynote address
76. For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that
a.
the entire presentation has no more than six slides.
b.
each slide has no more than six words per line and no more than six lines.
c.
each main idea has no more than six bullet points.
d.
each slide is discussed for six minutes.
77. As the human resources director for your company, you must give a presentation to the company owners about the
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staff demographics in each of your company’s two locations. What organizational pattern would be best for you to present
your data?
a.
Chronological
b.
Simple/complex
c.
Value/size
d.
Geography/space
78. If you will take questions at the end of your presentation, which of these is the best advice?
a.
Announce the question-and-answer period in the conclusion of your presentation.
b.
If you don’t know the answer to a question, you should offer your best guess or make up an answer.
c.
Begin each answer with a repetition of the question.
d.
Direct your answers just to the person who asked the question.
79. Business presentations
a.
are always informative in nature.
b.
may vary in complexity.
c.
are always delivered face-to-face.
d.
are always persuasive in nature.
80. Jessica tells her audience about her five years’ experience as a social networking professional helping over 100 local
businesses learn to use social networking as an effective marketing tool. Jessica is attempting to
a.
capture her listeners’ attention and get them involved.
b.
preview the main points of her presentation.
c.
present the main goals of her presentation.
d.
identify herself and establish credibility.
81. In an effective presentation conclusion, you will strive to accomplish three goals:
a.
state your recommendation, prove your persuasion, and reinforce the purpose.
b.
remind the audience of your credibility, review the attention getter, and restate the purpose.
c.
summarize the main themes, give the audience a memorable take-away, and include a statement that allows for
a graceful exit.
d.
promote your primary claim, advance your supporting claims, and elevate the most viable evidence.
82. In the conclusion of your speech, you say, I recommend developing and posting high-quality video podcasts on our
website to recruit new employees. You are using the conclusion to
a.
preview your main points.
b.
review the main theme of the presentation and to provide a final recommendation.
c.
seek personal recognition by company management.
d.
prove your intelligence.
83. You should do all of the following in the introduction of a presentation except
a.
preview the main points of your presentation.
b.
capture your listeners’ attention and get them involved.
c.
develop the main points with adequate explanation and details.
d.
introduce yourself and establish your credibility.
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84. When analyzing your audience, you should consider the
a.
educational level of the audience members.
b.
size of the audience.
c.
approximate age of the audience members.
d.
All answer choices are important factors to consider when analyzing an audience.
85. Your speech will be more effective if you establish rapport, which refers to
a.
a bond connecting the speaker with the audience.
b.
the awareness of topic importance.
c.
an understanding of key points.
d.
the ability to hear clearly.
86. Speakers build audience rapport by
a.
researching thoroughly and organizing the speech effectively.
b.
establishing credibility and demonstrating authority.
c.
incorporating imagery, supplying verbal signposts, and using body language strategically.
d.
speaking loudly, clearly, and rapidly.
87. Tyrone has just told his audience that engineering a hostile business takeover is similar to conducting guerilla warfare.
He is using what technique?
a.
Personal anecdote
b.
Quotation
c.
Personalized statistic
d.
Analogy
88. Which of the following statements about special effects is most accurate?
a.
Special effects distract your audience, drawing attention away from your main points.
b.
Your goal should be for audience members to be commenting on the ideas you conveyed rather than on special
effects.
c.
Animation features should always be avoided in creating presentations.
d.
Every slide should have an animation or sound effect.
89. In her presentation on improving employee morale, Jillian makes this statement: So far, you’ve heard only about the
problems we have with morale; let’s move to some solutions. Jillian has employed the verbal signpost called
a.
summarizing.
b.
previewing.
c.
switching directions.
d.
revealing.
90. Two of the most effective techniques to improve your audience’s ability to understand and remember your speech are
a.
good organization and intentional repetition.
b.
eliminating repetition and removing obvious signposting.
c.
appropriate business attire and a multimedia presentation.
d.
striking quotations and well-placed gestures.
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Enter the appropriate word(s) to complete the statement.
91. Good speakers try to build audience ____________________ by forming a bond with their audience.
92. The ____________________ organizational pattern answers these questions: who, what, when, where, why, and how.
93. The introduction of a speech should capture the listeners’ attention and get them involved, preview the main points of
the speech, and establish the speaker’s ____________________.
94. ____________________ presentations use 3D to allow a speaker to focus on images to help the audience better
understand and remember content, details, and relationships.
95. Verbal ____________________, such as previews, summaries, and transitions, help an audience recognize the
organization and main points of an oral message.
96. A ____________________ is a prerecorded audio clip delivered over the Web. This type of presentation can be
effective in launching products and introducing and training employees.
97. You can make presentations more interactive and intriguing by incorporating ________________________ that
connect to videos, spreadsheets, or websites.
98. A(n) ____________________ delivery involves speaking freely, generally without notes, after preparing and
rehearsing.
99. A comparison of two things or ideas using the words “like” or “as,” such as Turning the course of this economic
downturn has been like stopping an avalanche; it’s possible, but very, very difficult, is a(n) ____________________.
100. A(n) ____________________ is a Web-based presentation, lecture, workshop, or seminar that is transmitted digitally
with or without video to train employees, interact with customers, and promote products.
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