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Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
Chapter 12: Speech Design
Test Bank
Multiple Choice
1. Which of the following is the best example of an audience-centered speaker?
2. Miguel has designed an intricate PowerPoint presentation that will blow his audience away.
When he arrives, there are no computer capabilities in the room he is presenting in. Miguel
forgot to consider the overall
3. When gathering research, internal sources of information include
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
4. What is the best way to achieve excellence in professional presentations?
5. Chronological, spatial, compare-contrast, sequential, and topical are all different types of
___________ for presentations.
6. When choosing which organizational pattern to use in your speech, you should ask yourself
which of the following organizational patterns will best help your audience to follow you and
which will help your audience.
7. As most audience members are not good listeners, if you are giving a presentation and you
want your audience to remember your message, you must
8. Which of the following is the most effective introductory statement?
9. After you clearly introduce your topic and specific purpose during the introduction, you
should immediately follow with
10. Kira signaled to the audience that the presentation was concluding and included a few more
statistics and more information to reinforce her point. Kira has given a
11. If the speaker is going to take questions, he or she should
12. The term ya’ll (you all) is specific to the southern region. It could best be described as an
example of a(n)
13. A __________ is any word or phrase that helps guide the listener from one point to the
next.
14. Monroe’s Motivated Sequence is utilized to persuade in business and professional settings
and consists of
15. During his presentation, Eli is showing how his solution would benefit his team so that they
will decide to agree with his proposal. Which step of Monroe’s Motivated Sequence is Eli
demonstrating?
16. The ____________________ should be considered first, last, and during every stage as you
design your speech.
17. Carmen is giving a persuasive presentation at her university tomorrow. During the speech
design process, Carmen asks herself why her audience is showing up, how the topic could be
viewed, and what other speakers will be talking about. These questions are all a part of her
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
18. Ryan is preparing a presentation for his department. During his research, he gathers
information from outside agencies, the state government, and from separate media agencies.
These are known as
19. What tips should you follow when conducting an interview?
20. Discussing the upsides and downsides of buying a Mac over a PC is known as a __________
presentation.
21. Words or phrases that let the audience know where you are within the presentation are
known as
22. During Jenna's latest persuasive speech, her professor penalized her for using terms like
OMG!, and bff. These language violations are known as
23. How could you create excitement for an otherwise boring speech?
24. Which question should you ask in order to become more audience centered as a speaker?
25. What should you avoid when gathering research?
26. Before developing a presentation, the speaker should analyze the audience and tailor the
presentation to the audience’s needs.
27. The setup of the room is a demographic piece of information to consider before presenting.
28. Including Internet research is the best way to incorporate research into a presentation.
29. We all like to tell and hear stories about people and including this element in your speech
could enhance your presentation.
30. Helping the audience visualize the benefits of a solution you have offered will increase their
desire for the solution.
31. The presentation should begin with the speaker introducing himself and the topic.
32. A false close occurs when the speaker indicates he or she is finishing and then continues to
introduce new information.
33. Conclusions should finish with a call for questions from the audience.
34. A report from your supervisor on total sales is an example if an internal source.
35. Showing similarities or differences between two things during a presentation is known as a
pro-con organizational pattern.
36. What should a presenter do before giving the actual presentation?
Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
37. Describe the elements of an effective conclusion to a presentation.
38. Describe the five-step process of Monroe’s Motivated Sequence.
39. Monroe’s Motivated Sequence is
40. All of the following are tips for designing a great speech offered by the Young Entrepreneur
Council EXCEPT
41. The ________________ will frame your entire presentation.
42. The context plays an important role in determining the ______________of the
presentation.
43. We are all storytelling creatures and like to tell and hear stories about people.
44. Poor presenters often make the mistake of either relying solely on ___________ or relying
solely on ____________.
45. Research is a central skill needed to present with professional excellence.
46. ______________ include information that comes from within the organization.
47. ______________ include(s) information that comes from outside the organization.
48. If you have done your job as a researcher, you will have more information than you need.
49. It’s always better to include more information than you need in a speech.
