Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
55. The concept that servant leaders care about the personal well-being of their followers is best
expressed by which characteristic of servant leadership?
a. Healing
b. Stewardship
c. Persuasion
d. Awareness
56. According to the 10 characteristics of servant leadership, stewardship is _____.
a. Clear and persistent communication that convinces others to change
b. Attempting to see the world from another’s point of view
c. Referring to the leader’s ability to see the future
d. Taking responsibility for the leadership role
57. Which of the following is not a servant leader behavior?
a. Empowering
b. Behaving ethically
c. Geniality
d. Conceptualizing
58. A factor that appears to influence the impact of servant leadership on outcomes such as
personal and organizational job performance is ______.
a. Leader attributes
b. Follower receptivity
c. Leader context and culture
d. Leader-follower timing
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
59. Servant leadership works best when _____.
a. There is a balance of power between the leaders and followers
b. Leaders are altruistic and have a strong motivation to help others
c. Leaders use a task-oriented approach
d. Leaders are willing to leave followers to work on their own
60. One criticism of servant leadership is
a. Researchers have been unable to reach a consensus on a common definition.
b. Servant leadership makes altruism the central component of the leadership process.
c. There is not enough focus on the role of influence and power in leadership.
d. A follower’s readiness to receive servant leadership moderates its potential usefulness.
61. Which of the following is not an outcome of servant leadership?
a. Follower performance and growth
b. Organizational performance
c. Societal impact
d. Leader empowerment
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
62. Under servant leadership, followers may become servant leaders themselves. This is an
example of what?
a. Organizational performance
b. Leadership duplication
c. Follower performance and growth
d. Societal impact
63. Which of the following statements is false?
a. Servant leadership is most effective in situations where subordinates are not open to being
guided.
b. Servant leaders place the good of followers over their own self-interests.
c. Servant leadership emphasizes that leaders be attentive to the concerns of their followers.
d. Healing is one characteristic of a servant leader.
64. What makes up the core of the servant leadership process?
a. Antecedent conditions
b. Characteristics of the leader
c. Servant leader behaviors
d. Context and culture
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
65. Ray was chosen by his boss to lead a team of coworkers during a companywide project. Ray
spent a lot of time getting to know each of his individual team members and fostering intergroup
relationships. Throughout the project, the people on Ray’s team developed a deep sense of unity
and relatedness to one another. Which characteristic of servant leadership best describes Ray’s
methods?
a. Conceptualization
b. Building community
c. Stewardship
d. Awareness
66. Which three antecedent conditions have an impact on servant leadership?
a. Context and culture; societal effect; follower receptivity
b. Follower receptivity; emotional healing; creating value for the community
c. Follower performance and growth; societal impact; behaving ethically
d. Context and culture; leader attributes; follower receptivity
67. Which of the following is not involved in servant leadership training?
a. Self-assessment exercises
b. Educational sessions
c. Visualization
d. Goal setting
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
68. What makes servant leadership similar to the skills approach and styles approaches of
looking at leadership?
a. It focuses on leadership from the point of view of the leader.
b. It focuses on leadership from the point of view of the follower.
c. It emphasizes the importance of communication in leadership.
d. It accentuates the significance of the leader-follower relationship.
69. Servant leaders do all of the following except
a. Put followers first.
b. Empower followers.
c. Help followers develop full personal capacities.
d. Rely on followers to independently initiate growth.
70. Helping followers to grow and succeed and creating value for the community are both
behaviors of which type of leadership?
a. Transformational leadership
b. Servant leadership
c. Authentic leadership
d. Transactional leadership
71. When servant leadership is practiced, organizational performance is positively affected
because
a. Followers become aware of their full potential.
b. Leaders create more opportunities for subordinates.
c. Subordinates go beyond the basic requirements of their job duties.
d. Leader-follower communication is mutually respected and enhanced.
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
72. How does servant leadership differ from path-goal theory?
a. Focuses on the behaviors leaders should exhibit to put followers first.
b. Is unconcerned with the way leaders should treat followers.
c. Focuses on the need for leaders to perfect themselves before helping others.
d. Makes the need for task completion necessary before relationships can thrive.
Multiple Selection
73. Which servant leadership behaviors in Liden’s model are also found in Spears’s 10
characteristics of servant leadership?
a. Ethical behavior; Awareness
b. Follower growth; Building community
c. Listening; Empowering
d. Conceptualizing; Healing
74. When leaders use servant leadership behaviors, the expected outcome on followers is
a. Greater self-actualization
b. Followers may themselves become servant leaders
c. Reduced need for leader interaction
d. Increased dependence on servant leaders
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
75. Servant leadership focuses on the behaviors leaders should exhibit to
a. Successfully improve productivity
b. Support followers’ personal development
c. Put followers first
d. Improve followers’ skills
76. Which researcher(s) have been involved with describing servant leadership?
a. Greenleaf and Spears
b. Kouzes and Posner
c. Bass and Avolio
d. Liden et al. and Spears
77. Which of the following theories are leader centered?
a. Transformational
b. Servant
c. Skills
c. Path–goal
78. The basic premise of servant leadership includes
a. The good of the followers
b. Follower development
c. Strong morals
d. All followers appreciate servant leadership
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
79. Servant leadership
a. Has not been used extensively in leadership training programs
b. Has been used extensively in leadership training programs
c. Is used only in top management leadership training programs
d. Is used at all levels of management in leadership training programs
80. Which of the following leadership approaches is used extensively in leadership training
programs?
a. Trait
b. Skills
c. Authentic
d. Servant
True/False
81. There are only two models in servant leadership, Spears’s and Liden’s.
a. True
b. False
82. Leader courage and humility are two characteristics consistent across all models of servant
leadership.
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
a. True
b. False
83. Servant leadership is not used widely in leadership training programs.
a. True
b. False
84. Servant leadership can be applied at all levels of management in all types of organizations.
a. True
b. False
85. Leaders can both serve and influence their followers at the same time.
a. True
b. False
86. There is no single accepted definition of servant leadership.
a. True
b. False
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
87. Foresight and conceptualization are two characteristics of the first model of servant
leadership.
a. True
b. False
88. There is a lack of agreement among researchers on what specific characteristics define
servant leadership.
a. True
b. False
89. Servant leadership can be effective in any organizational context.
a. True
b. False
90. Follower receptivity is an outcome of servant leadership.
a. True
b. False
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
91. Antecedent conditions refer to the societal trends that enable servant leadership to be
effective.
a. True
b. False
92. Emotional healing is the central motivation behind the servant leadership process.
a. True
b. False
93. The first step in becoming a servant leader is to aspire to lead.
a. True
b. False
94. According to the Liden et al. (2008) model of servant leadership, behaving ethically and
empowering followers are servant leader behaviors that produce desirable leadership outcomes.
a. True
b. False
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
95. Servant leadership can enhance group performance by clarifying goals and increasing team
potency.
a. True
b. False
96. Servant leadership stresses the role of personal influence in the leadership process.
a. True
b. False
97. Servant leadership is most effective when subordinates have an external locus of control.
a. True
b. False
Essay
98. How does the power of servanthood compare with French and Raven’s five bases of social
power?
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource
99. How can a leader develop the ability to be a visionary?
100. Why might some subordinates not want to work with servant leaders?
101.Defend or refute: Servant leadership should be conceptualized as a behavior rather than a
trait.
102. Explain the process of how servant leadership works.
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource