meeting
Learning
Objective
LO 10.1: Identify and describe structure and interaction as the two key
defining components of any meeting
Topic/Concept
Meeting Essentials: A Balance of Structure and Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 16
Assessment
Type
Multiple-choice
Question Stem
Before the start of a new project, all 20 team members submitted different
proposals. Rather than debating and dissecting each proposal one at a time,
the meeting broke up into separate factions, each discussing a separate
idea. Thus, the meeting was reduced to a cacophony of unrestrained and
unfocused discussion. What was the problem in this meeting?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This results
in meetings becoming
disorganized, which makes
it hard for members to stay
on task.
LO 10.1: Identify and
describe structure and
interaction as the two key
defining components of any
meeting
c.
Consider This: This results
in meetings becoming
disorganized, which makes
it hard for members to stay
on task.
LO 10.1: Identify and
describe structure and
interaction as the two key
defining components of any
meeting
d.
Consider This: This results
in meetings becoming
disorganized, which makes
it hard for members to stay
on task.
LO 10.1: Identify and
describe structure and
interaction as the two key
defining components of any
meeting
Learning
Objective
LO 10.1: Identify and describe structure and interaction as the two key
defining components of any meeting
Topic/Concept
Meeting Essentials: A Balance of Structure and Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 17
Assessment
Type
Multiple-choice
Question Stem
Wesley generally works independently on projects for his firm. While
analyzing a new project, however, he realizes he requires five others to
help him finish by the specified deadline. Therefore, after his firm provides
him the five-member team, Wesley calls for a meeting to discuss the
intricacies of the project. Why did Wesley convene a meeting?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This process
comes into play when a
team effort is needed to
gather information, evaluate
information, make a
decision, or solve a problem.
preparatory steps that are
required before any meeting
c.
Consider This: This process
comes into play when a
team effort is needed to
gather information, evaluate
information, make a
decision, or solve a problem.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
d.
Consider This: This process
comes into play when a
team effort is needed to
gather information, evaluate
information, make a
decision, or solve a problem.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
Learning
Objective
LO 10.2: Describe the preparatory steps that are required before any
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 18
Assessment
Type
Multiple-choice
Question Stem
The team leader asked everyone to individually categorize the best five of
the nine suggested proposals, according to the degree of their suitability.
What brainstorming method did the team leader conduct?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This
technique helps narrow
alternatives and determine
which solutions best achieve
the team’s clear elevating
goal.
LO 10.3: Describe the key
elements of problem-solving
meetings
c.
Consider This: This
technique helps narrow
alternatives and determine
which solutions best achieve
the team’s clear elevating
goal.
LO 10.3: Describe the key
elements of problem-solving
meetings
d.
Consider This: This
technique helps narrow
alternatives and determine
which solutions best achieve
the team’s clear elevating
goal.
LO 10.3: Describe the key
elements of problem-solving
meetings
Learning
Objective
LO 10.3: Describe the key elements of problem-solving meetings
Topic/Concept
Planning Problem-Solving Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 19
Assessment
Type
Multiple-choice
Question Stem
The research team members participating in a problem-solving meeting
found some possible solutions for their cost-cutting problem. At the end of
the meeting, the manager asked the members to grade each proposal on a
scale of 1 to 5. What brainstorming method did the manager employ?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: In this
approach, the solutions
rated best get the most
serious discussion.
LO 10.3: Describe the key
elements of problem-solving
meetings
c.
Consider This: In this
approach, the solutions
rated best get the most
serious discussion.
LO 10.3: Describe the key
elements of problem-solving
meetings
d.
Consider This: In this
approach, the solutions
rated best get the most
serious discussion.
LO 10.3: Describe the key
elements of problem-solving
meetings
Learning
Objective
LO 10.3: Describe the key elements of problem-solving meetings
Topic/Concept
Planning Problem-Solving Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 20
Assessment
Type
Multiple-choice
Question Stem
challenging point of discussion was how to best merge the creative writing
and storyboarding teams in her firm. Where should Irene place this item on
the agenda?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: Members are
most focused at this phase
of meetings.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
c.
Consider This: Members are
most focused at this phase
of meetings.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
d.
Consider This: Members are
most focused at this phase
of meetings.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
Learning
Objective
LO 10.2: Describe the preparatory steps that are required before any
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 21
Assessment
Type
Multiple-choice
In a problem-solving meeting Theodore, the sales manager at Arsenal
Gunners, was discussing with his team the recent dip in sales for their
suggested solutions on separate pieces of paper. After this process was
complete, he deliberated on each solution with the entire team. Which type
of brainstorming technique did Theodore employ?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: In this
method, group members
discuss the ideas gathered,
not to advocate for one idea
over another but rather to
make sure all the ideas are
clear.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
c.
Consider This: In this
method, group members
discuss the ideas gathered,
not to advocate for one idea
over another but rather to
make sure all the ideas are
clear.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
d.
Consider This: In this
method, group members
discuss the ideas gathered,
not to advocate for one idea
over another but rather to
make sure all the ideas are
clear.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 22
Assessment
Type
Multiple-choice
Question Stem
Riverdale Junior High recently adopted a new grading system for its
students. After using the new system in an exam for the first time, the
school invited key representatives from the parents’ association to offer
feedback regarding the system, analyze its usage for the next term, and
debate whether the system required any tweaks to make it better. Which
type of meeting did the school convene?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: The goal of
these meetings is to gather
and assess reactions to
information, policies, or
procedures.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
c.
Consider This: The goal of
these meetings is to gather
and assess reactions to
information, policies, or
procedures.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
d.
Consider This: The goal of
these meetings is to gather
and assess reactions to
information, policies, or
procedures.
LO 10.2: Describe the
preparatory steps that are
required before any meeting
Objective
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 23
Assessment
Type
Multiple-choice
Question Stem
The manager of Sudden Valley Corp called a problem-solving meeting after
noticing a few glitches in the brand-new multiple listing service website. The
manager acted as a facilitator in the meeting and asked each agent to come
up with as many ideas as possible within a half-hour timeframe. He also
dissuaded them for criticizing any other member’s ideas. After half an hour,
he orally discussed each of the suggestions with the team, and they zeroed
in on an appropriate solution. What problem-solving technique did the
manager use?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: Although this
method can be used in
several phases of group
discussions, it may be most
useful if a group needs
original ideas or has trouble
coming up with any ideas at
all.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
c.
Consider This: Although this
method can be used in
several phases of group
discussions, it may be most
useful if a group needs
all.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
coming up with any ideas at
d.
Consider This: Although this
method can be used in
several phases of group
useful if a group needs
original ideas or has trouble
coming up with any ideas at
all.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 24
Assessment
Type
Multiple-choice
Question Stem
During a brainstorming session, all of the members were sticking to their
own suggested solutions, and no one was willing to validate any other
member’s idea. Realizing this would never lead to a consensus, Heather,
the facilitator, selected what she believed to be the most appropriate
proposal, and asked the rest of the members to contribute to it as if they
had suggested it themselves. This allowed the members to effectively
discuss the idea, and, after a few tweaks, everyone accepted the solution to
be implemented. What process did the facilitator encourage?
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: In this
method, adopt the
philosophy that once an idea
is presented to the group,
no one owns it. It belongs to
the group, and anyone can
modify it.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
c.
Consider This: In this
method, adopt the
philosophy that once an idea
is presented to the group,
no one owns it. It belongs to
the group, and anyone can
modify it.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
d.
Consider This: In this
method, adopt the
philosophy that once an idea
is presented to the group,
no one owns it. It belongs to
the group, and anyone can
modify it.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
M/C Question 25
Assessment
Type
Multiple-choice
Question Stem
Anonymous Unlimited, an IT multinational, wanted to develop a new ethical
hacking software. It involved teams from its Manchester, Milan, Bratislava,
and Sarajevo offices using a certain brainstorming technique. The facilitator
of the meeting simply described the goal to the teams and asked them to
generate ideas. The coordinator collected the ideas and then shared them
with each group for evaluation, without having to conduct a face–to-face
Answer
Choices
Correct
Answer (x)
Feedback
a.
X
b.
Consider This: This
technique is especially
useful when conflict within a
group inhibits effective
group interaction, or when
time and distance
constraints make it difficult
for group members to meet.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
c.
Consider This: This
technique is especially
useful when conflict within a
group inhibits effective
group interaction, or when
time and distance
constraints make it difficult
for group members to meet.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
d.
Consider This: This
technique is especially
useful when conflict within a
group inhibits effective
group interaction, or when
time and distance
constraints make it difficult
for group members to meet.
LO 10.4: Report strategies
and techniques that help in
developing team creative
solutions
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
applicable)
Moderate
Difficult
Skill Level
(mark X where
Apply What
You Know
Analyze It
Evaluate It
X
Note: Here starts 5 Short Answer level questions
Question Title
SA Question 26
Assessment
Type
Essay
Question Stem
Discuss the steps and strategies that can help you structure a problem–
solving meeting.
Learning
Objective
LO 10.3 Describe the key elements of problem-solving meetings
Topic/Concept
Planning Problem-Solving Meeting
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 27
Assessment
Type
Essay
Question Stem
Explain the various strategies that can be employed to reach a consensus
during a team meeting.
Learning
Objective
LO 10.5: Identify different ways of facilitating meeting interaction
Topic/Concept
Managing Meeting Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 28
Assessment
Type
Essay
Question Stem
Examine the crucial steps to develop the agenda of any meeting.
Learning
Objective
LO 10.2: Describe the preparatory steps that are required before any
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 29
Assessment
Type
Essay
Question Stem
Analyze the various factors that act as challenges to any team meeting.
Learning
Objective
LO 10.1: Identify and describe structure and interaction as the two key
defining components of any meeting
Topic/Concept
Meeting Essentials: A Balance of Structure and Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
SA Question 30
Assessment
Type
Essay
Question Stem
Draw parallels between the different creative techniques that are used to
seek solutions in team meetings.
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Note: Here starts 5 Essay questions
Question Title
Essay Question 31
Assessment
Type
Essay
Question Stem
Evaluate the importance of structure and interaction as the crucial
constituents of discussions.
Learning
Objective
LO 10.1: Identify and describe structure and interaction as the two key
defining components of any meeting
Topic/Concept
Meeting Essentials: A Balance of Structure and Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 32
Assessment
Type
Essay
Question Stem
Examine the various steps necessary to follow while preparing a meeting.
Learning
Objective
LO 10.2: Describe the preparatory steps that are required before any
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 33
Assessment
Type
Essay
Question Stem
Assess the importance of brainstorming as a technique to structure creative
conversations in meetings.
Learning
Objective
LO 10.4: Report strategies and techniques that help in developing team
creative solutions
Topic/Concept
Developing Creative Solutions
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 34
Assessment
Type
Essay
Question Stem
Analyze the various dilemmas that are associated while determining
whether a meeting should be conducted.
Learning
Objective
LO 10.2: Describe the preparatory steps that are required before any
meeting
Topic/Concept
Preparing for Meetings
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X
Question Title
Essay Question 35
Assessment
Type
Essay
Question Stem
Examine the wide-ranging roles of a facilitator in achieving the goals of a
group.
Learning
Objective
LO 10.5: Identify different ways of facilitating meeting interaction
Topic/Concept
Managing Meeting Interaction
Difficulty
Level
(mark X where
applicable)
Moderate
Difficult
X
Skill Level
(mark X where
applicable)
Apply What
You Know
Analyze It
Evaluate It
X