Business and Professional Communication 2e
Quintanilla and Wahl
Instructor Resource
Chapter 4: Résumés, Interviews, and Negotiations
Test Bank
1. When job seekers go through the __________ process, they consider opportunities that match with
their personal priorities.
2. Jared has just arrived to his job interview and finds himself in a room with two other candidates and
three interviewers. Jared is taking part in what kind of interview?
3. ________ opportunities are primarily hands off, while _________ opportunities offer hands-on
learning of a particular job in a field of interest.
4. How long does it usually take postgraduates to find their first jobs after college?
5. Joining the local, regional, or national chapter of a(n) ___________ will greater enhance your ability
to network with professionals that may be looking to hire.
6. Which of the following accomplishments would be the most beneficial to highlight on a résumé for
someone applying for a leadership position?
7. Which of the following should be included on a résumé?
8. Key words that match the job description should be included in the résumé because
9. Preparing three-part answers to potential interview questions is a process called
10. The scripting process is answering interview questions using a formula which includes
11. Which is the most appropriate attire for a female interviewee?
12. Research on first impressions has shown
13. Which of the following is an illegal question to ask during an interview?
14. When is the proper time to inquire about salary?
15. How soon after the interview should you call the potential employer to see if a decision has been
made?
16. Which of the following is not a part of the job-seeking process?
17. When asking yourself what you are best at, what you enjoy doing the most, and what motivates you,
what activity are you engaging in?
18. John is involved in a work-school cooperation that involves him following around a professional in
his or her field for a week. This is known as a/an
19. Alice is having difficulty finding a job out of college, so she goes to an organization that finds
potential employers for her for a nominal fee. This organization is known as a/an
20. Randy has prepared a résumé that breaks down all of his useful skills into categories that will let
employers know what he can do for them. Randy has created a/an
21. Experience outside of a job that you have gained through internships, class projects, volunteering, or
student organizations is known as
22. What important document would you use to introduce you as a potential employee, highlight your
résumé, and demonstrate your writing skills?
23. During an interview, Todd was asked by a potential employer for an example of how Todd had met a
very short deadline. This is a type of
24. Janet is nervous about an interview she has with a potential employer next Monday, so she gets her
mother, sister, and best friend to run through possible questions she might be asked. This is an example
of a/an
25. Which of the following is not important to your overall “value” to an employer?
26. Internships are reserved for students who are receiving credit for their work in an organization.
27. If your work history is not directly related to the position you are pursuing, it is not acceptable to list
the place of employment, job title, employment dates, and the skills you acquired at this job.
28. The researching stage of the job-seeking process comprises two components: researching openings
and researching employers.
29. Grade point averages should never be included on a professional résumé.
30. Résumés should not include a list of references.
31. Cover letters and résumés should not exceed one page.
32. Telephone and videoconference interviews are becoming more popular as early screening phases of
the interview process.
33. Women should make sure that their nails are manicured and polished any color as long as it matches
34. When making your decision to accept a position, you should take into account all you have learned
about this organization and position during your research and the interviewing process and compare
this information with your goals and priorities.
35. If an illegal question is asked during the interview, the respondent should make a note of what
occurred.
36. List and briefly describe the six stages of the job seeking process.
37. Summarize the proper attire for a job interview.
38. What should you include on your résumé, and what should you leave off your résumé?
39. ________________ is the most common résumé and probably the easiest to prepare.
40. Interviewing is about finding
41. Summarize the major ways by which you should engage in career exploration.
42. Based on what you’ve read, identify at least four different ways in which you should seek out
potential job opportunities.
43. Most students land their dream job after graduation.
44. There is no one-size-fits-all résumé.
45. Résumés should be at least two pages in length.
46. The purpose of a generic résumé is to
47. The _________ résumé is one in which skills are broken down into categories that quickly
communicate to employers what the candidate can do for them.
48. What part of the résumé does the following statement represent: “To obtain a position as a reading
specialist with the Altoona Area School District”?
49. What is the general rule about including your GPA on your résumé?
50. You should include a hobbies and interests section of your résumé.
51. You should not ask your references for letters of recommendation unless the position you are
applying for specifically requires that you do so.
