The micro level of legitimacy refers to achieving and maintaining legitimacy by
conforming to societal expectations for
A.the business system as a whole.
B.public policy partnerships.
C.non-government organizations.
D.individual businesses.
Some of the most vocal opposition to PACS comes from
A.business leaders.
B.taxpayers.
C.coalitions.
D.current and past members of Congress.
All of the following are factors in the rise of corporate global public affairs except
A.more public affairs challenges were occurring in the global arena.
B.there were few consulting firms with effective international PA capabilities.
C.international PA programs are more difficult than domestic programs.
D.corporations were able to cut costs by moving the international PA function overseas.
Which of the following is not a factor in a host country’s perception of the legitimacy of
an MNC?
A.size of the firm
B.profitability of the firm
C.similarities and differences between the cultures of the home and host countries
D.values and lifestyles of the firm’s managers
Employee Assistance Programs cover employee problem areas such as
A.workplace rights
B.nausea
C.problems with youthfulness.
D.AIDS.
All of the following represent examples of enterprise-level thinking except
A.how a firm responds to a public crisis.
B.the extent to which a firm attempts to identify social issues, analyze them, and
integrate them into its strategic management process.
C.the extent to which a firm has established board or senior management committees to
grapple with social issues.
D.the extent to which a firm has studied its functional structure and made changes
necessary to make its operations more efficient.
Employees might consider their roles in plant closings
A.to be to fight for their jobs.
B.an extension of numerous employee rights issues.
C.an opportunity to find better employment.
D.a chance to form an employee-owned business.
The main law that protects the safety and health of workers in the United States is the
A.Occidental Shore and Household Act (OSHA).
B.Occupational Safety and Health Act (OSHA).
C.Offshore Security and Homeland Act (OSHA).
D.Occupational Safety and Health Administration (OSHA).
Lobbying organizations that are composed of many firms in a given industry or line of
business are called
A.umbrella organizations.
B.trade associations.
C.labor unions.
D.company lobbying.
The new free agent workers will be
A.highly educated scientists and managers.
B.more proactive about their work environments.
C.more loyal to good employers than were their predecessors.
D.willing to move overseas to pursue good opportunities.
The belief that each succeeding generation should have a higher standard of living than
its predecessor and that major institutions should continually improve is known as
A.the revolution of rising expectations.
B.the iron cage of rationality.
C.the iron law of oligarchy.
D.the soft bigotry of low expectations.
Ethical lag is a situation in which
A.scientists have not been schooled in moral philosophy.
B.the speed of technological change far exceed that of ethical development.
C.technology takes the place of ethical deliberation.
D.computer programs are not developed with an ethics loop.
The Consumer Product Safety Commission works to reduce the risk of harm from
consumer products in all of the following ways except
A.banning consumer products.
B.passing legislation outlawing products.
C.obtaining recall of products.
D.informing and educating consumers.
The Enron Era brought about a broad range of legal and ethic charges that included all
the following except
A.securities fraud
B.conspiracy to inflate profits
C.corrupt corporate cultures
D.building company assets
The first and primary argument for corporate social responsibility is
A.it is a way to gain more power.
B.business is best equipped to handle social problems.
C.it is in business’s long range interest to be socially responsible.
D.the free-market economic system has proven to be ineffective in dealing with social
problems.
The issue of smoking in the workplace
A.was the spur that started the antismoking sentiment in society.
B.has been important since the 1950s.
C.is a result of antismoking sentiment in society at large.
D.grew out of the Prohibition era.
Which of the firm’s social responsibilities is not relevant in analyzing management’s
duties to stakeholders?
A.economic
B.legal
C.ethical
D.philanthropic
Of the portion of corporate philanthropy that goes to education, most of donations go to
A.executive education programs.
B.higher education.
C.pre-school programs.
D.private schools rather than public institutions.
Which of the following is not a lesson from the consumer movement?
A.Product safety and consumer protection processes have flaws.
B.In the United States consumers must fight overconsumption.
C.Consumers can force companies to change their behaviors through boycotts.
D.The consumer movement is essential for achieving a fair and just marketplace.
Governmental regulations that seek to further societal objectives are examples of
A.social regulation.
B.economic regulation.
C.environmental control.
D.central planning.
The form of discrimination in which people are treated differently because of their race,
color, religion, sex, or national origin is called
A.disparate treatment.
B.disparate impact.
C.Title VII discrimination.
D.stereotype discrimination.
To resolve the infant formula controversy, Nestl agreed to do all of the following except
A.restricting the distribution of free samples.
B.providing purified water with the formula.
C.identifying the benefits of breast-feeding and the hazards of bottle-feeding.
D.dropping its policy of giving gifts to health professionals to encourage them to
promote infant formula.
Taking positive steps to hire and promote people from groups previously discriminated
against is called
A.preferential hiring and firing policies.
B.affirmative action.
C.restitution action.
D.retributive justice.
Problems made worse by deforestation include
A.soil erosion.
B.the greenhouse effect.
C.moisture and nutrient ecosystem cycles.
D.all of these.
Under the employment-at-will doctrine, the only illegal reason for firing someone is
A.fraud.
B.discrimination.
C.belonging to a union.
D.poor financial performance.
The collection of individual donations that are then delivered to candidates in a lump
sum is called
A.cumulative contributions.
B.mass donations.
C.bundling.
D.collectivism.
Which of the following is not a key element in the whistle-blowing process?
A.the act or complaint
B.the party to whom the report is made
C.the organization against which the complaint is made
D.the law under which to complaint it lodged
Six Sigma practitioners believe in fixing the ____ rather than the ____.
A.practice; theory
B.product; worker
C.process; product
D.worker; customer
The part of corporate social responsibility that focuses on fulfilling the social contract
by following the law is
A.economic.
B.legal.
C.ethical.
D.philanthropic.
Responsibilities for stakeholder management include all of the following except
A.social.
B.ethical.
C.philanthropic.
D.economic.
Stakeholders include all of the following groups except
A.owners.
B.employees.
C.customers.
D.none of these.
Which of the following is not an FDA congressional milestone?
A.The Federal Food, Drug, and Cosmetic Act of 1938
B.The Kefauver-Harris Amendments of 1962
C.The Medical Device Amendments of 1976
D.The Civil Rights Act of 1964
Developing Internet policies, helping their companies avoid consumer litigation, and
handling consumer complaints are all functions of a
A.chief executive officer (CEO).
B.chief operating officer (COO).
C.chief financial officer (CFO).
D.chief privacy officer (CPO).
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Chapter 9 in the textbook discussed business ethics and technology, and this chapter
describes the legal doctrine of absolute liability. Discuss the relationship between
bioethics and absolute liability. What implications does this relationship have for
business?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Review the policy guidelines for ensuring employees’ right of privacy in the workplace.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe what ‘stakeholder integration techniques” are.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The three models of ethical management (immoral, moral, and amoral) provide only
one “good” example–that of moral management. However, the authors imply that
immoral and amoral management are prevalent in our society, while moral management
is practiced less. Which is the bigger problem in our society, immoral or amoral
management?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is it incumbent upon government to promote social goals such as safe working
environments, clean air, and safe products?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Discuss the concept of color bias. Have you ever experienced this, or seen it happen?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
One of the major questions in corporate giving to higher education is whether the
donations should be “with strings attached” or not. Should corporate giving have
specific expectations attached to it?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Distinguish between producing a service and providing a service. Why is this
distinction important in the debate over privatization?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
If “rights” are the entitlement to certain life chances and freedom from certain
limitations that are accorded to persons simply because they have been born and are
alive, what else does the existence of rights imply?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What group(s) did Congress originally intend to be the primary participants in the
Consumer Product Safety Commission’s decision making process? Was that the “right”
stance? What has happened to that stance in recent years?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Use current sources to research the status of the business conduct management system
proposed by the Ethics Officer Association.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the MNC’s basic barrier to achieving legitimacy in its host country.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the main issues related to using psychological appeals in advertising.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The Chamber of Commerce has reinvigorated itself partially by representing the
interests of individual companies that do not want their names attached to certain
lobbying efforts. Certain coalitions also provide companies with this anonymity. Why
would a company want to keep its name out of the public eye in lobbying efforts? and
what resulting impacts has this had for them?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why might PACs lose their effectiveness?