In Carroll’s four-part definition of corporate social responsibility, ethical responsibilities
are required of business by society.
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Issues selling is the process by which stakeholders convince managers to pay attention
to the stakeholders’ particular interests.
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The corporate system as a whole rarely addresses the idea of social legitimacy.
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The majority of nutrition bars exceed the health benefits their makers claim.
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The corporate social performance concept has not yet spread to the business
community.
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In making ethical judgments, it is usually easier to reach consensus on individual
practical cases than it is to agree on broad principles.
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The money that PACs donate to political candidates has brought about great benefit to
the political system.
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For large corporations today, political involvement is not optional and government has
granted them more power to do so.
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Shareholders’ control is manifested primarily in the right to select the CEO of the
company.
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Regulating the way business operates is only one of several roles the government has in
its relationship with business.
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Moral identification and ordering refers to the ability to discern the ambiguity of moral
factors.
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The real danger in the debate over embryonic stem cell research is the tendency to treat
the cells as “property.”
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News shows are the only type of programming on television that has contributed to
criticism of business.
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The Global Reporting Initiative (GRI) is attempting to overcome one of the major
obstacles to the advance of effective social auditing by providing standardized measures
for social reporting.
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The minimum wage has grown faster than CEO salaries over the past decade.
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PACs are, by their nature, quite different from lobbying.
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A major distinction between the managerial view of the firm and the stakeholder view
is the recognition that groups who think they have a stake in the firm are properly
included as stakeholders, whether managers of the firm agree with them or not.
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Making profits and addressing social concerns are not mutually exclusive.
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Firms can provide support to survivors of job losses by providing emotional,
directional, tactical and informational support.
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Immoral management implies that decision makers know right from wrong, but choose
to do wrong.
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Top managers who adopt a more open mindset for the issues that their subordinates
consider important are said to be “buying” those issues.
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One of the biggest advances in corporate social performance is that the performance
criteria for measuring financial performance and social responsibility have been agreed
upon.
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Human cloning is illegal in the United States.
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A survey of Fortune 500 nonmanagement employees shows that workers do not want
managers telling them how to use computers in an ethical manner.
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The descriptive value of the stakeholder model is based in its ability to identify and
describe particular stakeholders for the firm.
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Researchers have found that many business people go through life thinking that they are
objective.
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The primary element in the concept of the stakeholder corporation is that stakeholders
should be granted ownership positions in the firm relative to their power over the firm.
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The Supreme Court has consistently held that states’ rights prevail over civil rights.
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For managers, the most powerful and useful ethical principle is the Golden Rule.
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Corruption, at its core, is essentially an abuse of power.
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One of the fortunate things about ethical issues in the global market is that they do not
affect domestic operations.
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Disparate impact forms of discrimination are not illegal if they are business- or
job-related necessities.
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The principal internal stakeholders of a corporation are its customers and employees.
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Most of the ethical problems that arise in international markets are very different than
the moral issues encountered in their home countries.
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Belief in the “good cause norm” is a primary principle underlying the doctrine of
employment-at-will.
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Surveys in the United States show that people are about evenly split on the idea of
human cloning.
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Once stakeholders have been identified, the firm can safely assume that they will
remain the same for several years.
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In reality, the conventional and strategic management approaches to issues management
have much in common.
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All of the following are symptoms of technological intoxication except
A.accepting violence as normal.
B.loving technology as a toy.
C.relying on technology to accelerate production.
D.living our lives distanced and distracted.
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Which of the following is not considered a part of the induced costs of regulation?
A.the effect on innovation
B.the effect on investments in plant and equipment
C.the effect on small business
D.the effect on consumers
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The Rawls Principle of Justice indicates that we need a fair method by which we may
choose the principles through which conflicts will be resolved. Which of the following
is not a principle of justice underlying his theory?
A.each person has equal rights to the most extrinsic basic liberties compatible with
similar liberties for all others.
B.social and economic inequalities are arrange so that they are both to be everyone’s
advantage and attached to positions and offices open to all.
C.each person is to be treated equally.
D.public policy should raise as high as possible the social and economic well-being of
society’s best-off individuals.
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Which of the following forms of discrimination are not banned by Title VII of the Civil
Rights Act of 1964?
A.skill sets
B.transfer, promotion, layoff, or recall
C.job advertisements
D.use of company facilities
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Financial returns from socially conscious investment funds are
A.competitive with returns from other investments.
B.higher than returns from other investments.
C.slightly lower than returns from other investments.
D.much lower than returns from other investments.
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The fact that business leaders in the late 19th century felt they had to show that large
corporations were a force for social good is an example of
A.the iron cage of rationality.
B.socialism.
C.paternalism.
D.the iron law of oligarchy.
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The levels of power include all of the following except
A.the macro level.
B.the micro level.
C.the institutional level.
D.the individual level.
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The traditional term that was used for advertising located in novel locations (now called
ad creep) was
A.ambiguous advertising.
B.stealth marketing.
C.ambient advertising.
D.undercover promotion.
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The collection of private, commercially oriented organizations, ranging in size from
sole proprietorships to large corporations is referred to as
A.the third sector.
B.government.
C.business.
D.the free market economy.
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The two major classifications of issues in the business/consumer relationship are
A.cost and safety.
B.product information and the product itself.
C.warranties and advertising.
D.customer service and product safety.
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In 2010, OSHA created a sever violator enforcement program designed.
A.increase inspections and fines for all employers
B.target employers with continual non-compliance
C.to be easy to maintain
D.limit OSHA staffing due to the global recession
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Which of the following is not a way that businesses attempt to protect consumers’
privacy?
A.ethical leadership
B.privacy policies
C.periodic purges of databanks
D.chief privacy officers
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The principle that reparation is owed to the person or people harmed by an injustice is
A.distributive justice.
B.procedural justice.
C.contributive justice.
D.compensatory justice.
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Public relations deals with government
A.as one of many publics.
B.as its exclusive focus.
C.primarily through lobbying efforts.
D.primarily through campaign contributions.
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Which of the following is not a factor in a host country’s perception of the legitimacy of
an MNC?
A.size of the firm
B.profitability of the firm
C.similarities and differences between the cultures of the home and host countries
D.values and lifestyles of the firm’s managers
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The focus of descriptive ethics is on
A.determining what should be done in a given situation.
B.justifying a moral system of thinking and judging.
C.learning what is occurring in the realm of moral behaviors and practices.
D.learning how to justify one’s chosen actions.
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Companies that elected to provide meaningful information to shareholders and
securities professionals without also informing small investors were practicing
A.insider trading.
B.programmed trading.
C.selective disclosure.
D.stair-stepping.
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Payment of a bribe implies some type of
A.extortion.
B.quid pro quo.
C.gambling.
D.physical harm to the payee.
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The power held by consumers comes from
A.umbrella organizations.
B.trade associations.
C.company lobbying.
D.grassroots involvement.
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A loophole allowing employers to bypass the FCRA is
A.employment decision restrictions.
B.the interview process.
C.having adverse employment decisions made for reasons related to the background
check.
D.employers can opt to do the background checks themselves.
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The principal instruments through which business uses its financial resources to
influence government are
A.umbrella organizations.
B.political action committees.
C.trade associations.
D.lobbyists.
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A strong industrial policy:
A.is present in most developing countries.
B.is a term heard continuously.
C.is government intervention.
D.helps firms compete in a fast-moving global economy.
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____ are high-ranking executives responsible for monitoring and protecting the private
information held by firms
A.Verification of Privacy Officer
B.Chief Privacy Officers
C.Officer of Privacy
D.Privacy Executive
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Neuromarketers have concluded that the most effective sounds in terms of
psychological appeals include all the following except
A.babies giggling
B.packages being opened
C.vibrating cell phones
D.soda being popped and poured
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Requirements of a due process system include all of the following except
A.institutionalization.
B.ease of use.
C.subject to review and appeal.
D.applicable to all employees.
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Which of the following activities is a major function in corporate public affairs?
A.government relations
B.issues management
C.public relations
D.consumer affairs
Answer:
The Credit Card Act of 2009
A.is likely to reduce the cost of credit cards.
B.offers an opt out provision which is really a right to cancel the credit card.
C.provides universal opportunity for rate increases.
D.provides availability of cards to young people.
Answer:
The overall management process that strives to identify corporate purpose and to
position a firm relative to its market environment is
A.corporate public affairs
B.collaborative / problem-solving strategy
C.strategic management
D.social performance report
Answer:
The modern era of corporate social responsibility (from the 1950s to today)
A.emphasizes general awareness of social and moral concerns.
B.has seen decreased awareness of the issue.
C.emphasizes specific issues.
D.is marked by legislation requiring ethical business behavior.
Answer:
The prevention of solar heat absorbed by our atmosphere from returning to space is
known as
A.ozone depletion.
B.deforestation.
C.the greenhouse effect.
D.acid rain.
Answer:
The Food and Drug Administration is part of
A.Housing and Urban Development.
B.the Health and Human Services Department.
C.the Interstate Commerce Commission.
D.the Federal Trade Commission.
Answer:
The management function responsible for monitoring and managing the business
environment is
A.corporate public affairs.
B.corporate public relations.
C.corporate social responsibility.
D.corporate social responsiveness.
Answer:
The general rule used to prove discrimination under the disparate impact concept is
called the
A.four-fifths rule.
B.essential equality rule.
C.equal results rule.
D.evil intent rule.
Answer:
Some authors indicate that the corporate model needs redefinition because of all the
following except
A.Business size
B.Socioeconomic power
C.Inadequacy of the ownership model and its implications
D.Responsiveness
Answer:
One of the main ways in which shareholder activists communicate their concerns to
management is through
A.the Internet.
B.blogging.
C.advertisements in mass media outlets.
D.shareholder resolutions.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe some of the best family-friendly benefits that are provided to workers.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Bans on smoking are starting to spread from workplaces to retail businesses like
restaurants and bars. Legislation banning smoking has passed in Massachusetts and
California localities. Research the effects of these bans. Report your findings.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The authors indicate that the key difference between public affairs and public relations
is the goals of the client. What do they mean by the goals of the clients when both have
the same goals?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Compare the type 1 and type 2 errors described in relation to integrity tests to the
philosophy of finding innocence or guilt in American courts of law.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Review Johnson & Johnson’s Credo, in which it lists its duties to its stakeholders. Do
you notice anything unusual in the priorities given to those duties?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the theory behind the polygraph. Does this theory provide an adequate basis
for the use of lie detectors?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Distinguish between the concepts of corporate social responsibility, corporate social
responsiveness, corporate social performance, and corporate citizenship. How are these
ideas different from each other? How are they similar?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the impacts of a global economic recession on employee loyalty?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Compare and contrast the models for responding to potential whistle-blowing
situations.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Discuss the concept of color bias. Have you ever experienced this, or seen it happen?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss how Transparency International fulfills its mission to deter and disclose
corporate corruption around the world.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Which of the three bottom lines encompassed by the Triple Bottom Line do you
consider most important? Explain your answer.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain how issues management is related to corporate public policy and
enterprise-level strategy.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One of the recommended actions for a company that has made its decision to close a
plant is to help attract a replacement industry. How likely is this to occur?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Briefly explain how reverse discrimination evolves from affirmative action.
Answer: