A limited warranty means that the company guarantees all parts of the product and all
types of defects, but only for a limited period of time.
Answer:
Enterprise-level strategy and societal-level strategy are synonymous.
Answer:
Power is only manifest when it is used purposefully.
Answer:
Traditionally, the Food and Drug Administration’s primary concern has been the “War
on Drugs.”
Answer:
Corporate public policy takes place primarily at the corporate level of strategy.
Answer:
The concept of sustainability is derived from the notion of management development.
Answer:
Part of the price we pay for the advances in technology is that information about us is
stored in dozens of places.
Answer:
Global codes of conduct seek to establish domestic principles or guidelines by which
businesses might follow while doing business around the world.
Answer:
Social audits can be thought of as a planning and control system.
Answer:
The effects of advertising have clearly had a net positive effect on society.
Answer:
The sheer numbers of relationships that business has with other segments of society
indicate the ____ of its social environment.
A.simplicity
B.size
C.divisiveness
D.complexity
Answer:
Using the Internet to communicate with grassroots supporters and enable them to
contact their legislators is termed
A.grassroots lobbying.
B.astroturf lobbying.
C.cyberadvocacy.
D.company lobbying.
Answer:
The imperative that states “what can be developed will be developed” is
A.economic determinism.
B.technological determinism.
C.the iron law of technology.
D.rationality.
Answer:
Globalization is expected to expand despite
A.the economic meltdown.
B.deglobalization.
C.positive views.
D.executive opinion.
Answer:
Current standards for SA800 include all the following except
A.certifications.
B.compensations.
C.management systems.
D.child labor.
Answer:
An entitlement mentality is
A.a necessary outgrowth of the welfare system.
B.an outgrowth of the revolution of rising expectations.
C.the idea that one has to work for what one gets.
D.the idea that each citizen owes something to society.
Answer:
A purposeful aggregation of people who represent a common cause or share common
beliefs is called a(n)
A.special interest group.
B.general interest group.
C.interest group.
D.clique.
Answer:
The board committee that has the primary responsibility of ensuring that competent,
objective directors are selected is the
A.qualifications committee.
B.personnel standards committee.
C.compensation committee.
D.nominating committee.
Answer:
The basic idea that underlies the principle of rights is that
A.they must be earned.
B.they are granted by the government.
C.they cannot be overridden by utility.
D.they are universal to all peoples.
Answer:
Emerging issues have all of the following characteristics except
A.the terms of the debate are not clearly defined.
B.the issue deals with matters of conflicting values and interests.
C.trade-offs are not yet needed.
D.the issue does not lend itself to resolution by expert knowledge.
Answer:
The government, consumers, and members of the community are examples of
A.stockholders.
B.the technological environment.
C.external stakeholders.
D.primary stakeholders.
Answer:
The fact that Abercrombie and Fitch terminated its sexually explicit catalogue is
evidence that
A.the Christian right is changing American values.
B.the feminist movement is an active force in advertising.
C.sex does not necessarily sell.
D.consumers are more interested in clothing than in sex.
Answer:
An ethical principle based on the idea that an individual should maximize their own
self-interests is called
A.unethical egoism.
B.ethical egoism.
C.conscience egoism.
D.conventional egoism.
Answer:
CARU would object to tobacco ads directed toward children as a violation of which of
its principles?
A.do not exploit the imagination of young children
B.products that are inappropriate for use by children should not be advertised to them
C.develop advertising that addresses itself to positive social behavior
D.incorporate minority and other groups in advertisements
Answer:
U.S. based MNCs are increasingly interested in cases brought under the Alien Tort
Claims Act because
A.they could allow the firm to recoup some costs of incorporating overseas.
B.they could allow the firm to sue foreign firms on a reciprocal basis.
C.they provide an insight in the customs of the host country.
D.they are increasingly being named as defendants in tort cases for doing business in
countries with repressive governments.
Answer:
The Equal Pay Act of 1963 prohibits discrimination in pay based on
A.age.
B.sex.
C.seniority.
D.skills.
Answer:
Which of the following is not listed as a general issue involving social or ethical
ramifications within the relationship between business and society?
A.downsizing pension programs
B.toxic waste disposal
C.insider trading
D.death penalties
Answer:
A survey by the American Management Association revealed that
A.66 percent of employers monitor their employees.
B.virtually every company has an emergency plan for terrorist attacks.
C.over 90 percent of American companies have employee assistance programs (EAPs).
D.obtain express consent from employees before they begin monitoring efforts.
Answer:
The new free agent workers will be
A.highly educated scientists and managers.
B.more proactive about their work environments.
C.more loyal to good employers than were their predecessors.
D.willing to move overseas to pursue good opportunities.
Answer:
Special-interest politics results in a balance of power among the organizations
advocating for their positions, thus serving
A.their individual interests.
B.the public interest.
C.no one’s interest.
D.government’s interest.
Answer:
Businesses are paying close attention to all of the following green groups except
A.consumers.
B.legislators.
C.employees.
D.investors.
Answer:
Stakeholders who have a high potential for cooperation and a low potential for threat to
the firm are known as ____ stakeholders.
A.mixed blessing
B.supportive
C.nonsupportive
D.marginal
Answer:
When a business assumes an advocacy role for its interests, it is
A.doing what is normal and expected.
B.breaking the law.
C.operating at the trade association level.
D.allowing government to influence it.
Answer:
Which of the following is not one of the levels of strategy mentioned in the textbook?
A.enterprise-level
B.department-level
C.corporate-level
D.functional-level
Answer:
Peter Drucker has labeled the expanded global marketplace the
A.moral free space.
B.hypercompetitive economy.
C.transnational economy.
D.multinational competitive sphere.
Answer:
The main law that protects the safety and health of workers in the United States is the
A.Occidental Shore and Household Act (OSHA).
B.Occupational Safety and Health Act (OSHA).
C.Offshore Security and Homeland Act (OSHA).
D.Occupational Safety and Health Administration (OSHA).
Answer:
A major cause of the greenhouse effect is
A.the burning of fossil fuels.
B.ozone depletion.
C.deforestation.
D.ultraviolet rays.
Answer:
Lobbying organizations that are composed of many firms in a given industry or line of
business are called
A.umbrella organizations.
B.trade associations.
C.labor unions.
D.company lobbying.
Answer:
Which of the following is not a problem associated with exaggerated claims?
A.They induce people to buy things that do them no good.
B.They drive out good advertising.
C.They generally cost more to produce.
D.They result in a loss of advertising efficiency.
Answer:
All of the following are reasons that government regulation of business is needed
except
A.to ensure that customers and employees are treated fairly.
B.maintain competitive markets.
C.to protect the environment.
D.to ensure that customers and employees are not exposed to unreasonable hazards.
Answer:
Title VII of the Civil Rights Act of 1964 prohibits discrimination in all the following
except
A.hiring.
B.promotion.
C.in college admissions.
D.fringe benefits.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Evaluate the use of GPS to monitor the activities and locales of employees.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is the generous nature of CEO retirement packages particularly frustrating to the
public?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe what ‘stakeholder integration techniques” are.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe how corporate public policy fits into strategic management.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
List the reasons that good candidates for corporate board positions are hard to find.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain what is meant by spheres of power.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There is debate over the benefits and costs associated with outsourcing. This has
become such an important topic in the United States that it was a central issue in the
2004 Presidential campaign, and statistics are being kept on mass layoffs. Visit the
Bureau of Labor Statistics website at http://www.bls.gov/mls/home.htm. Review some
of the statistics provided there. What trends do you see? Does this information alter
your view of outsourcing in any way?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Microsoft was able to effectively counter the effects of an antitrust suit in the United
States. The European Commission has also made charges that Microsoft exploited its
monopoly position in several foreign countries. Investigate the resolution of this case.
Also, how has Microsoft used this win to their benefit?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Suppose that tobacco companies are faced with the threat of legislation that would
make all tobacco products illegal to sell. How would these companies keep this issue
off the public agenda and out of the limelight?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why do you suppose retaliation claims to the EEOC are at their highest?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the two main issues associated with CEO pay?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There are three ethical theories based on the concept of duty that speak to the ethical
dimensions of quality. Describe and evaluate each of these theories.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the responsibilities that corporations should have toward their shareholders.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Account for the differences in perceived pressure to compromise personal standards of
conduct among senior managers, middle managers, and lower managers. Are the actual
pressures really different, or is there a difference in perception, or is there some other
reason?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe how the separation of ownership and control came about.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Research employee-owned business firms at The National Center for Employee
Ownership’s website (http://www.nceo.org/) and The Employee Ownership 100
(http://www.nceo.org/library/eo100.html). Did you recognize any of the firms listed in
The Employee Ownership 100? Describe some of the information that you learned.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe some of the potential effects of water shortages or “water bankruptcy.”
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why does employee loyalty remain important under the new social contract? Why is it
important?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
In what do value-based companies believe?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the legal doctrine of absolute liability.
Answer: