Leadership PACs were designed to allow lawmakers holding safe seats to funnel money
to colleagues without a risk of not being reelected.
Managers have successfully lobbied Congress to make shareholder lawsuits very
difficult to file.
The consumer movement is generally traced back to a single cause or event, although
the specific incident varies from author to author.
A November 2009 Gallop poll revealed that almost 40% of the public thought that
business executives had low or very low ethics.
Arguments against corporate social responsibility tend to focus on the ethical category.
The issues that companies are having to deal with are becoming widely divergent,
making the process of issues management more difficult.
Lobbyists are generally interested in the common good.
In the grand scheme of things, the interests of the investing public are more important
than those of the management team.
PACs allow labor to organize their giving.
A survey of Fortune 500 nonmanagement employees shows that workers do not want
managers telling them how to use computers in an ethical manner.
Workplace violence is one of the four leading causes of death in the workplace and
leading cause of death for women.
Pluralism is a condition in which there is a concentration of power among society’s
groups and organizations.
Nearly half of CEOs surveyed concede that their companies do not deserve their
customers’ loyalty.
Transparency International’s Corruption Perception Index (CPI) has historically been
highest in underdeveloped countries.
One of the things that makes it difficult for U.S. MNCs to deal with sweatshops is that
they only occur in foreign countries.
For managers, the most powerful and useful ethical principle is the Golden Rule.
The concept of crisis management is relatively new, arising out of the crises of the past
two decades.
PACs are uniformly well thought of in American society.
One of the ethical issues that is exacerbated by operating in an developing countries is
that the host nation’s citizens often do not understand the technology being used, nor do
they recognize its potential dangers.
African American leaders are virtually unanimous in their belief that racism is the
primary obstacle that blacks face.
Immoral management implies that decision makers know right from wrong, but choose
to do wrong.
Deregulation has provided uniform benefits for all parties affected.
The Pregnancy Discrimination Act of 1978 requires employers to provide preferential
treatment to pregnant women.
One of the fortunate things about ethical issues in the global market is that they do not
affect domestic operations.
The assumption underlying the instrumental value of the stakeholder model is that
effective stakeholder management should lead to achievement of traditional business
goals such as profits and growth.
Corporate social performance emphasizes the financial results of what the firm hopes to
accomplish.
A major criticism of the stakeholder management approach is that it is extremely
complex and time consuming.
The Truth in Lending Act requires all suppliers of consumer credit to fully disclose all
credit terms and to permit a 3-day right of rescission in any transaction involving a
security interest in the consumer’s residence.
Corporate public policy is a firm’s posture or position regarding the public, social,
global, and ethical aspects of stakeholders and corporate functioning.
Proponents of privatization want government to be a producer of services.
The Alien Tort Claims Act has had the effect of transforming human-rights ethical
issues into financial issues.
Because stakeholder challenges usually contain a risk of damage to the firm, they are
given more attention than stakeholder opportunities in the textbook.
In addition to being a leading cause of pollution when used, fossil fuels are also often
associated with armed conflict.
An interest or share in something is referred to as a(n)
A.option.
B.ownership position.
C.stake.
D.bond.
The government, consumers, and members of the community are examples of
A.stockholders.
B.the technological environment.
C.external stakeholders.
D.primary stakeholders.
Which of the following is not a category of recipient to whom corporations often give
money?
A.education
B.arts and culture
C.athletic teams
D.civic and community activities
One of the ways that the Chamber of Commerce has regained its power is by
A.making large campaign contributions on its own behalf.
B.dispensing favors to individual businesses that do not want their company name
associated with lobbying efforts.
C.hiring outside lobbyists to help it attract more members.
D.focusing on international trade issues.
Warranties were originally used by manufacturers to
A.help sell their products.
B.differentiate their products from those of competitors.
C.improve the image of their products.
D.limit the length of time they were responsible for products.
The central product of the new breed of lobbyist is
A.influence.
B.access.
C.advice.
D.information.
The Civil Rights movement made people in the United States more aware of
A.continued slavery in the South and Southwest.
B.the plight of all people of color, not just blacks.
C.the economic inequality that existed between races in American at that time.
D.pay inequality between men and women.
Recognition that all stakeholders depend on each other for their success and financial
well-being is a concept known as
A.stakeholder synthesis.
B.interdependency.
C.mutual benefit analysis.
D.stakeholder symbiosis.
Which of the following is not usually a function that lobbyists serve for their clients?
A.monitoring legislation
B.helping members of Congress get reelected
C.organizing grassroots efforts
D.helping former members of Congress find jobs
Bioethics deals with the ethical issues embedded in
A.human and animal cloning.
B.embryonic stem cell research.
C.extraordinary means to prolong life.
D.the use of biotechnology.
The evaluation, monitoring, and control of issues involves
A.continual control of responses to ensure that they remain on track.
B.extensive cost/benefit analyses.
C.deciding what to do about the issues the firm faces.
D.appointing a separate team within the public affairs office to perform the control
function.
The National Association of Manufacturers (NAM) has been
A.receiving accolades from its small and medium-sized members for focusing on their
particular needs.
B.advocating for protectionist trade policies.
C.having a difficult time recently, with a slow recovery in the manufacturing sector.
D.credited with helping create the gain in manufacturing jobs.
To rebuild consumer confidence in brands, many companies have begun
A.a back to the customers initiative
B.the great trust offensive
C.the bounce back economy
D.the ignored offensive
Which of the following terms does not refer to the same thing?
A.social audit
B.social performance report
C.social accounting
D.social impact statement
Guidelines for developing a community involvement strategy include all of the
following steps except
A.Stick with projects that employees are more likely to want to get involved.
B.they should meet the same standards of cost-effectiveness as other parts of the
business.
C.the corporation should capitalize on its talents and resources.
D.decisions about which projects to undertake should take place at the highest levels of
management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Throughout the text, theory after theory has been offered. Some would even say that
you should just go on your “gut feeling” anyway. With this in mind, what relevance
does the common sense test and one’s best self ethical tests have in this idea.
Moral rights
A.depend on a legal system for their validity.
B.are derived from religious teachings.
C.are important, justifiable claims.
D.are earned as people demonstrate their moral responsibilities.
Which country releases 3.3 billion tons of carbon dioxide each year due to
deforestation?
A.Russia
B.Indonesia
C.the United States
D.less developed countries
Which of the following is not an umbrella organization?
A.Chamber of Commerce
B.National Association of Manufacturers
C.Pharmaceutical Research and Manufacturers of America
D.Business Roundtable
The practice of obtaining critical information from within a company and then using
that information for one’s own financial gain is
A.arbitrage.
B.programmed trading.
C.insider trading.
D.hedging.
All of the following are in the top ten principles of safety except
A.fully investigate product safety incidents.
B.encourage customers to try out the product before purchasing it.
C.report product safety defects promptly.
D.track your product’s safety performance.
The view of stakeholders that sees them as more than just people or groups who can
wield economic or legal power is the
A.strategic approach.
B.multifiduciary approach.
C.symbiotic approach.
D.stakeholder synthesis approach.
Which of the following forms of discrimination are not banned by Title VII of the Civil
Rights Act of 1964?
A.skill sets
B.transfer, promotion, layoff, or recall
C.job advertisements
D.use of company facilities
The Non GMO Project is:
A.non-profit collaboration of manufacturers, retailers, processors, distributors, farmers,
seed companies and consumers
B.mission driven to ensure the lack of non-GMO choices
C.about everyone having limited availability of non-GMO choices
D.about genetically modified foods
Employee ownership of a business whose former owners were considering shutting it
down
A.almost always results in bankruptcy.
B.assures worker/owners continued employment.
C.in most cases, results in employees having to take significant wage and benefit
reductions to make the business profitable.
D.forces workers to think like owners.
When the interests of management and owners are not aligned, there will likely be a(n)
A.agency problem.
B.free agency dilemma.
C.shareholder rebellion.
D.shareholder resolution.
The key operating question of moral management is
A.can we make money with this action, regardless of what it takes?
B.will this action be fair to all stakeholders?
C.what effects will this action have on our stakeholders?
D.can we make money with this action?
Surveillance and security by use of computer technology got a big boost as a result of
A.lower costs.
B.enhanced resolution of digital photos.
C.relaxation of rules governing international travel.
D.the terrorist attacks of September 11, 2001.
The inability of humans and nature to restore environmental conditions to a previous
state within a relevant time frame is
A.irreversibility.
B.destruction.
C.the point of no return.
D.imminent domain.
Which of the following is not a lesson from the consumer movement?
A.public oversight is needed where corporations lack incentives to regulate their own
behavior responsibly.
B.consumers must curb the wasteful overconsumption that threatens the environment.
C.the need to achieve consumerism from one organization to another.
D.Product safety net and consumer protection infrastructure have serious holes.
Paul Dolan formulated all of the following principles of sustainable success except
A.True power is living what you know.
B.Your business should never overextend in any area.
C.You can’t predict the future, but you can create it.
D.There is a way to make an idea’s time come.
One of the main ways in which shareholder activists communicate their concerns to
management is through
A.the Internet.
B.blogging.
C.advertisements in mass media outlets.
D.shareholder resolutions.
Which of the following is not one of the levels of strategy mentioned in the textbook?
A.enterprise-level
B.department-level
C.corporate-level
D.functional-level
Which of the following is not a major approach that business uses to influence
government?
A.lobbying
B.PACs
C.coalition building
D.vigilance
Methods of providing due process for employees outside of the legal system are called
A.arbitration.
B.mediation.
C.adjudication.
D.alternative dispute resolution.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Make a case for paying premium wages to workers in less-developed countries.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the total quality management process.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Research employee-owned business firms at The National Center for Employee
Ownership’s website (http://www.nceo.org/) and The Employee Ownership 100
(http://www.nceo.org/library/eo100.html). Did you recognize any of the firms listed in
The Employee Ownership 100?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Provide a summary of new legislation impact on campaign funding.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain how the ranking and prioritization of issues would occur.
There are many ways to analyze issues, but the two most critical dimensions of issues
are likelihood of occurrence and impact on the organization. Two essential questions are
(1) How likely is the issue to affect the organization? and (2) How much impact will the
issue have?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Microsoft was able to effectively counter the effects of an antitrust suit in the United
States. The European Commission has also made charges that Microsoft exploited its
monopoly position in several foreign countries. Investigate the resolution of this case.
Also, how has Microsoft used this win to their benefit?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the levels of stakeholder management capability.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There is some question about the ethics of Internet search engine companies accepting
payment from businesses interested in receiving a higher ranking in search categories.
Discuss the ethical implications of this practice. Is this an ethical issue, or simply free
enterprise at work?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One of the arguments against corporate social responsibility is that by requiring more of
U.S. corporations, they may be put at a disadvantage relative to foreign competitors.
Evaluate this argument.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Contrast the roles of ombudsman and human resource manager.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Operating against the continuing trends emphasizing civil rights is a growing sentiment
against affirmative action. Explain this statement.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Which of the three bottom lines encompassed by the Triple Bottom Line do you
consider most important?Explain your answer.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the principles of stakeholder management.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Evaluate the High Tech/High Touch authors’ solution for technological intoxication.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe what the authors mean by the managerial approach taken in the textbook.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Men and women provide very different reasons why the glass ceiling exists. Which
seems more likely to you?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the origin of stake and stakeholder.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
According to the authors, the tension between business and government is “a clash of
ethical systems.” If it is, compare such a viewpoint with Neil Jacoby’s comments
provided in the text.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
How does the Deloitte Touche Tohmatsu Corporate Social Responsibility Report makes
the case for corporate social responsibility?