Spheres of power describe the arenas in which power may be utilized.
Comparative advertising always affects advertising positively.
Secondary, or passive, smoke can cause death of lung cancer even in non-smokers.
The Americans with Disabilities Act of 1990 was the most significant labor and
employment statute to be enacted in the past 40 years.
The Consumer Product Safety Commission is the only mechanism available for
recalling unsafe products.
The way in which most legislation gets passed is through special-interest politics.
The False Claims Act is relatively new legislation, passed in response to the scandals of
Enron, WorldCom, and others.
Whistle-blowing against abuse of government by private companies is making a
comeback, due to the False Claims Act.
Once stakeholders have been identified, the firm can safely assume that they will
remain the same for several years.
Some employers are requiring that their new hires sign contracts that waive their right
to sue the firm and accept mandatory arbitration to settle disputes.
No matter how careful business is regarding the safety of its products, product liability
suites are inevitable.
The ‘subjective calculation” for value is a comparison of quality received for the price
spent.
Government regulation generally arises out of some type of market failure.
Shareholders’ control is manifested primarily in the right to select the CEO of the
company.
In most companies, issues management is done in isolation from other departments.
Issues management can be viewed as a type of pre-crisis planning and post-crisis
management.
Managers of a business can actually be convicted of murder for violations of safety
standards.
Companies have given special consideration to employees’ rights to due process only in
the past thirty-five years.
The ethical issues encountered in underdeveloped countries are often more difficult
than those found in industrialized nations.
An efficient issues management process will analyze issues before ranking them.
Psychologists disagree about the validity and effectiveness of integrity tests.
Ethical egoism is based on the idea that the individual should seek to minimize
self-interests.
The modern era of corporate social responsibility (from the 1950s to today)
A.emphasizes general awareness of social and moral concerns.
B.has seen decreased awareness of the issue.
C.emphasizes specific issues.
D.is marked by legislation requiring ethical business behavior.
Each of the following suggestions are encouraged for free and open speech in the
workplace except
A.Invite suggestions from employees
B.Actively refute assumptions and myths that discourage communication
C.Hesitate and make excuses for not implementing suggestions
D.Tailor rewards so that employees share directly in cost savings or sales increases
from ideas they offer.
The Golden Rule of Politics is
A.do unto others before they do unto you.
B.do unto others as you would want done to you.
C.he who has the gold, rules.
D.do unto others as they would want done to them.
The initial part of the total quality management process is to
A.define quality in terms of customer expectations and requirements.
B.develop standards and specifications for quality.
C.design efficient production processes.
D.develop customer satisfaction surveys.
Ethical theories that focus on duties are called
A.teleological.
B.virtue theories.
C.principled rights.
D.deontological.
Using the Internet to communicate with grassroots supporters and enable them to
contact their legislators is termed
A.grassroots lobbying.
B.astroturf lobbying.
C.cyberadvocacy.
D.company lobbying.
The moral tone of an organization is set by
A.the board of directors.
B.regulatory agencies.
C.top management.
D.first line managers.
CERES principles include all of the following except
A.reduce environmental, health, and safety risks to employees and the public
B.environmental restoration
C.concentrate on industrialized countries
D.informing the public
Which of the following is a step to board repair?
A.Seeking outside help in identifying potential risks
B.Increasing executive compensation
C.Using dependent compensation consultants
D.Reducing involvement in corporate strategy
Standards of excellence in corporate community involvement include all of the
following except
A.leadership.
B.efficiency.
C.issues management.
D.relationship building.
A new trend in board recruiting focuses more on
A.networking skills.
B.experience than title.
C.business school professors.
D.foreign investors.
The most significant obstacle to the use of biotechnology is
A.fear that the technology will not work.
B.the potential for public backlash.
C.lack of funds to support research.
D.government requirements for prolonged tests on human subjects.
The ultimate objective of issues and crisis management is
A.prevention of harm to the firm.
B.avoidance of crises.
C.to increase the organization’s social responsiveness to stakeholders.
D.understanding of stakeholders’ interests.
Essential aspects of quality include which of the following?
A.advertising
B.color
C.attributes
D.durability
The right to be heard was listed as part of the consumer’s Magna Carta because
A.consumers should have a say in a store’s hours of operations.
B.many consumers felt that they could not effectively communicate their desires and
grievances to businesses.
C.everyone wants to feel that others listen to them.
D.because business has refused to listen to customers.
The Occupational Safety and Health Administration (OSHA) has had more than enough
resources to accomplish its mission since it was formed.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the role that television plays in creating a climate critical of business.
Major institutions in a pluralistic, special-interest society will inevitably receive
A.praise.
B.special favors.
C.scrutiny and criticism.
D.tax advantages.
Words that are inherently vague, without being misleading are referred to as
A.weasel words.
B.mildly deceptive.
C.perceptively ambiguous.
D.intentionally ambivalent.
The problem with PACs is
A.their lack of acceptance within the business sector.
B.the growing dependence of politicians on PAC money to get elected.
C.their reliance on bribery to influence politicians.
D.their ability to avoid paying taxes.
Because of the sheer member, and specificity of special interest groups, the groups
often
A.collaborate with each other to achieve common goals.
B.sabotage each other’s efforts to attain their goals.
C.work at cross-purposes.
D.collude to see that their common interests are emphasized.
Which of the following is not an undesirable side effect of technology?
A.environmental pollution
B.creation of unsatisfying work
C.clash of cultural and religious forces
D.depletion of natural resources
Modern goals for business include all of the following except
A.safe working environments.
B.fair pay.
C.promoting the social welfare.
D.equal employment opportunities.
Which of the following is not a category of corporate contributions programs?
A.community giving for which there is little or no expected benefit for the business.
B.gifts that support long-term strategic business goals while also meeting a critical
community need.
C.giving that benefits the business wherein the benefit is its primary motivation.
D.firms whose donations usually go to children’s programs
The American with Disabilities Act (ADA)
A.is limited to companies that contract with the federal government.
B.makes it illegal to collect information about employees’ medical information.
C.makes it illegal to base employment decisions on a medical condition that does not
impair the person’s ability to perform essential function of the job.
D.makes it illegal to base employment decisions on a medical condition.
The three attributes of being a moral person include all of the following except
A.traits.
B.behaviors.
C.attitudes.
D.decision making.
The individual hypothesis regarding ethical management models is
A.the three models approximate a normal, bell-shaped curve.
B.that individuals managers utilize all three of the models at different times and
situations.
C.that individual managers emphasize one of the three models over the others.
D.that individual managers attempt to match the model they use to the particular
situation.
The concept of enterprise-level strategy is the idea that best links
A.ethics to performance.
B.strategy to performance.
C.public policy to performance.
D.ethics to strategy.
The most rudimentary form of issue identification entails
A.subscribing to a news clipping service.
B.subscribing to a forecasting service.
C.assigning a member of the organization to continuously scan a variety of
publications.
D.relying on the staff of the public affairs office to scan the environment.
An internal stakeholder is a person or group who
A.exist outside the boundaries of the firm.
B.is located in the same country in which the firm in located.
C.is defined as an “insider” in laws regulating financial markets.
D.is “inside” the company, such as employees and owners.
Which of the following is not mentioned as a frustration executives have with
government officials, according to the 2010 McKinsey survey?
A.Concerns that regulators do not understand the economics of their industry
B.Concerned that government often blames business for society’s problems
C.Difficulty in determining the best way to work with government
D.Concerned that government aims to redistribute the balance of wealth
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Given information from this chapter, can governments manage more ethically than
capitalism?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate PepsiCo’s present CEO and PepsiCo’s future planning in terms of the three
moral management models. Which one is she and why?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Using the authors’ definition of whistle-blowing, the complaint must be lodged with
some party outside the organization in question. By this definition, the actions of
Sherron Watkins at Enron, Colleen Riley at the FBI, and Cynthia Cooper at WorldCom
would not be considered whistle-blowing. Does the complainant have to report to an
outside party for the action to qualify as whistle-blowing? Why or why not?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Suppose that tobacco companies are faced with the threat of legislation that would
make all tobacco products illegal to sell. How would these companies keep this issue
off the public agenda and out of the limelight?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
With respect to the three models of management ethics, discuss how technology might
affect amoral management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Bribery can be initiated by either party to the transaction. The person paying the bribe
can offer it, or the recipient can demand it. Determine which party is the least ethical
one, the payor who offers the bribe, or the recipient who demands it.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why would a firm elect to perform a social audit, when it is not required? What benefits
can accrue from a social audit?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What has caused the expansion of the doctrine of strict liability concept?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Discuss the implications of the “politicalization of bioethics.”
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the legal doctrine of absolute liability.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the major contributions that Six Sigma can make to the business/consumer
relationship.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Why does government regulate business?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Should directors be held personally liable in cases of corporate misconduct?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
In your opinion, is the use of American flags and patriotic themes appropriate in
advertising?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The authors indicate that the key difference between public affairs and public relations
is the goals of the client. What do they mean by the goals of the clients when both have
the same goals?