A major potential problem associated with franchising for the franchisor is that _____.
a. money is obtained when goods are delivered, rather than when they are sold
b. franchisees as owners have less incentive to work hard than employees
c. it is difficult to set up and enforce franchise qualifications
d. poorly performing franchises can undermine both consumer and investor confidence
Which forms of nontraditional marketing do not clearly fit into a ‘store-based” or
“nonstore-based” classification?
a. catalog sales and airport retailing
b. vending machines and direct selling
c. video kiosks and airport retailing
d. direct marketing and direct selling
A retailer can best implement a consumer’s right to be heard by _____.
a. developing a consumer advisory council