One of the factors that has helped make issues management and crisis management
more important to business is instant global communication.
Answer:
Secondary, or passive, smoke can cause death of lung cancer even in non-smokers.
Answer:
Market share liability is rarely successful in current product liability lawsuits.
Answer:
Cultural differences between an MNC’s home country and its host country sometimes
make it difficult to distinguish between cultural issues and ethical issues.
Answer:
The Global Compact brings together thousands of companies to support universal
environmental and social principles.
Answer:
Experts predict that ad creep will continue to expand.
Answer:
For the public affairs function to be effective in representing issues affecting business
decision making, they should have influence at the middle management level.
Answer:
An NBES survey indicated that ethical misconduct at work was up slightly.
Answer:
The effects of advertising have clearly had a net negative effect on society.
Answer:
Cultural relativism is the best ethical guide for MNCs faced with a moral dilemma in its
host country.
Answer:
Business’s response to consumerism has consistently been to meet consumers’ demands
as quickly and effectively as possible.
Answer:
Government is not a central stakeholder of business.
Answer:
The major condition of modern corporations that contributes to the corporate
governance problem is the separation of ownership from control.
Answer:
The basis of the principle of justice is the concept of fairness.
Answer:
Arguments against corporate social responsibility tend to focus on the ethical category.
Answer:
To be most effective, a social audit should be isolated from other aspects of the strategic
management process.
Answer:
Pluralism is a condition in which there is a concentration of power among society’s
groups and organizations.
Answer:
The transactional level of stakeholder management capability requires companies to
compete on the basis of their financial strength and tangible assets.
Answer:
Affirmative action postures are noted as ‘soft” or “weak.”
Answer:
Philanthropy is the term by Adam Smith in Wealth of Nations to describe the operation
of self interest resulting in the good of society.
Answer:
Ethics refers to issues of right and wrong, fairness, and justice.
Answer:
One of the most direct ways in which government influences business is through
transfer payments.
Answer:
With regard to data security, data breaches are on the rise.
Answer:
The success of peer review panels depends on the quality of panelists.
Answer:
A political strategy for public activism is keeping an issue off the public agenda and out
of the limelight.
Answer:
To get a corporation to respond to its demands a stakeholder must hold all three
attributes of power, legitimacy, and urgency.
Answer:
Today’s typical worker has had nine jobs by the age of 30.
Answer:
Business interacts with only a limited number of stakeholder groups.
Answer:
The relationship between government and business has become adversarial, but is
improving.
Answer:
Lobbying takes place only at the federal government level.
Answer:
Deregulation has provided uniform benefits for all parties affected.
Answer:
The view of the firm that recognizes a wide variety of groups as stakeholders is the
A.production view.
B.managerial view.
C.ownership view.
D.stakeholder view.
Answer:
Problems made worse by deforestation include
A.soil erosion.
B.the greenhouse effect.
C.moisture and nutrient ecosystem cycles.
D.all of these.
Answer:
The processes by which laws are enacted and government officials are elected are part
of the
A.social environment.
B.economic environment.
C.political environment.
D.technological environment.
Answer:
“In the long run, those who do not use power in a manner which society considers
responsible will tend to lose it” is the description of
A.The Iron Law of Oligarchy.
B.The Iron Cage of Rationality.
C.The Iron Law of Responsibility.
D.The Peter Principle.
Answer:
Which of the following is not a key element in the whistle-blowing process?
A.the act or complaint
B.the party to whom the report is made
C.the organization against which the complaint is made
D.the law under which to complaint it lodged
Answer:
The issues management process contains two basic functions,
A.planning and implementation.
B.identification and resolution.
C.planning and controlling.
D.leadership and followership.
Answer:
The variation of life forming inside a system is
A.degradation.
B.biodiversity.
C.is an indicator of its efficiency.
D.salinization.
Answer:
Which of the following is not a characteristic of a socially responsible company?
A.makes products that are safe
B.makes above average financial returns
C.does not pollute air or water
D.recycles within the company
Answer:
An ethical concept or rule that helps the decision maker take an ethical course is called
a(n)
A.ethical principle.
B.moral challenge.
C.moral dilemma.
D.ethical rubric.
Answer:
The Enron Era brought about a broad range of legal and ethic charges that included all
the following except
A.securities fraud
B.conspiracy to inflate profits
C.corrupt corporate cultures
D.building company assets
Answer:
Most Congressional legislation before the 1950s that affected business was
A.economic in nature.
B.social regulation.
C.aimed at protecting individuals’ rights.
D.to protect consumers’ privacy.
Answer:
All of the following are “green watchdogs” groups seeking to monitor green advertising
and certify green products except
A.Green-e
B.Forest Stewardship Council
C.Energy Star
D.EcoNogo
Answer:
An OSHA recommendation for preventing workplace violence include all of the
following except
A.providing safety education.
B.arming the workplace.
C.secure the workplace.
D.Develop policies and procedures covering visits of health care providers.
Answer:
The conventional approach to issues management includes all of the following
characteristics except
A.issues originate in social, political, regulatory, or judicial environments.
B.issues fall in the domain of public affairs management.
C.an issue is any trend or event that might affect the company.
D.issues are legitimate and urgent stakeholder concerns.
Answer:
The first and primary argument for corporate social responsibility is
A.it is a way to gain more power.
B.business is best equipped to handle social problems.
C.it is in business’s long range interest to be socially responsible.
D.the free-market economic system has proven to be ineffective in dealing with social
problems.
Answer:
Which of the following is not a model of ethical management provided in the textbook?
A.immoral management
B.semi-moral management
C.moral management
D.amoral management
Answer:
Reasons to be concerned about product liability include all of the following except
A.the sheer number of cases.
B.the number of trial attorneys being licensed.
C.the propensity of people to sue when they are unhappy.
D.the growing size of financial awards.
Answer:
Which of the following is not a valid definition of technology?
A.the totality of the means employed to provide objects necessary for human
sustenance and comfort
B.a scientific method used in achieving a practical purpose
C.all the ways people use their inventions and discoveries to satisfy their needs and
desires
D.the science of replacing human effort with mechanical power
Answer:
Teleological theories focus on
A.duties.
B.rights.
C.consequences.
D.virtues.
Answer:
Which of the following is not an argument commonly used in favor of corporate social
responsibility?
A.Business is best equipped to handle social problems.
B.It is in the long range interest of business to be socially responsible.
C.Being socially responsible helps ward off government intervention and regulation.
D.Business has the resources to combat social problems.
Answer:
The most dramatic growth in importance of issues has been in ____ issues.
A.financial
B.social, ethical, and political
C.practical
D.military
Answer:
Title VII of the Civil Rights Act of 1964 prohibits discrimination in all of the following
except
A.hiring and firing.
B.intelligence.
C.promotion
D.fringe benefits.
Answer:
The Golden Rule of Politics is
A.do unto others before they do unto you.
B.do unto others as you would want done to you.
C.he who has the gold, rules.
D.do unto others as they would want done to them.
Answer:
The ethical theory based on the concept of duty that states that firms have a
responsibility to comply with the terms of the sale, inform the customer about the
product, not misrepresent anything, and not coerce the customer is
A.contractual theory.
B.due care theory.
C.social costs view.
D.caveat emptor.
Answer:
One way in which philanthropy can be made strategic is to
A.consult with a tax professional to get the maximum deductions.
B.bring contribution programs into sharper alignment with business endeavors.
C.distribute contributions as widely as possible.
D.eliminate contributions to inefficient non-profit organizations.
Answer:
The approach to business ethics in which we compare a decision or practice to
prevailing norms of acceptability is the
A.virtue approach.
B.principles approach.
C.conventional approach.
D.ethical tests approach.
Answer:
Which of the following is not one of Molitor’s leading forces?
A.leading events
B.leading literature
C.leading economic indicators
D.leading political jurisdictions
Answer:
The main two factors of concern in management and control of global operations are
A.organizational structure/design and human resource management.
B.tax laws and currency exchange rates.
C.manufacturing processes and marketing plans.
D.political parties and economic systems.
Answer:
Participation in the formulation and execution of public policy at various levels of
government is
A.available only to individual citizens.
B.required by the constitution.
C.lobbying.
D.political involvement.
Answer:
Moral rights
A.depend on a legal system for their validity.
B.are derived from religious teachings.
C.are important, justifiable claims.
D.are earned as people demonstrate their moral responsibilities.
Answer:
Which of the following is not one of the responsibilities in Carroll’s four-part definition
of corporate social responsibility?
A.economic
B.social
C.legal
D.philanthropic
Answer:
The challenge of stakeholder management include all of the following except
A.assuring that the firm’s primary stakeholders achieve their objectives.
B.seeing to it that the firm’s secondary stakeholders are treated ethically and are
relatively satisfied.
C.making the firm profitable.
D.maintaining strong relations with governmental stakeholders.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the likely effects of degraded marine environments?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the main differences between disparate treatment and disparate impact.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Based on the knowledge you gained about emissions trading, decide if this is an
acceptable solution to our air pollution problem.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate the principle of utilitarianism.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the changing nature of multinational corporations over the past century.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the total quality management process.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What role are the cigarette companies now playing in the ethical issues surrounding
smokeless tobacco?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Explain Harry Markopolos’ opinion regarding the SEC.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Using the authors’ definition of whistle-blowing, the complaint must be lodged with
some party outside the organization in question. By this definition, the actions of
Sherron Watkins at Enron, Colleen Riley at the FBI, and Cynthia Cooper at WorldCom
would not be considered whistle-blowing. Does the complainant have to report to an
outside party for the action to qualify as whistle-blowing? Why or why not?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss the benefits and problems associated with labeling genetically modified foods
(GMFs).
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Which of the four affirmative action postures do you think is most appropriate today?
Why?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the differences among “immoral,” “moral,” and “amoral?”
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is wrong with Verizon’s ad “Guaranteed to Never Go Up” as well as other listed
advertising absurdities in the text?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What impact did the Lily Ledbetter Act have on employee testing?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There is some question about the ethics of Internet search engine companies accepting
payment from businesses interested in receiving a higher ranking in search categories.
Discuss the ethical implications of this practice. Is this an ethical issue, or simply free
enterprise at work?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the concept of the “tragedy of the commons.”
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The textbook claims that warranties have become more important as e-commerce has
become more popular. Why might this be true?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the origin of stake and stakeholder.
Answer: