All living and nonliving substances present in a particular place is a(n)
A.environment.
B.ecosystem.
C.ecology.
D.habitat.
The Alien Tort Claims Act allows
A.foreign individuals to sue U.S. firms in American courts for their actions abroad.
B.foreign companies to sue U.S. firms in American courts for their actions abroad.
C.foreign individuals to sue U.S. firms in foreign courts for their actions abroad.
D.foreign companies to sue U.S. firms in foreign courts for their actions abroad.
Which of the following is not part of the anticorruption movement?
A.Transparency International
B.OECD antibribery initiatives
C.individual country initiatives
D.World Trade Organization
One way to make public affairs thinking truly relevant to the manager is to
A.show how it can help improve the firm’s bottom line.
B.link achievement of the manager’s goals to public affairs.
C.provide clear assessments of the public affairs facing the manager.
D.invite managers to regular public policy debates.
The Say on Pay movement:
A.First began with regulations including a requirement to put a remuneration report to a
shareholder vote
B.Began in the United States
C.Evolved from concerns over low executive compensation
D.Is supported by the SEC
Outplacement services seek to
A.minimize the severance costs to workers.
B.place displace workers in other jobs within the same company.
C.provide employee benefits to displaced workers for at least one year.
D.minimize cost and disruption to the company and maximize benefits to the displaced
workers.
An element of moral judgment is all the following except
A.moral imagination
B.managerial competence
C.moral identification and ordering
D.sense of moral obligation
The dilemma of regulation is the tradeoff between
A.cost and efficiency.
B.effective control and the burden placed on firms.
C.private gain and public good.
D.individualistic and collectivistic goals.
Advertising abuses include all of the following types except
A.ambiguity.
B.concealed facts.
C.psychological appeals.
D.cynical depictions.
An implied warranty is
A.available for all new and used products.
B.an unspoken promise that there is nothing significantly wrong with the product.
C.limited to one year.
D.states exactly what is covered and what is not.
The socially responsible firm should strive to do all of the following EXCEPT
A.Make a profit
B.Overt the law
C.Be ethical
D.Be a good corporate citizen
The “integrity strategy” espoused by Lynn Sharp Paine is similar to the
A.immoral management model.
B.moral management model.
C.semi-moral management model.
D.amoral management model.
The Food and Drug Administration is part of
A.Housing and Urban Development.
B.the Health and Human Services Department.
C.the Interstate Commerce Commission.
D.the Federal Trade Commission.
Which of the following is not a competency needed for global public affairs?
A.intercultural competence
B.language skills
C.knowing the impact of societal factors on public affairs
D.governmental foreign policy
Workers’ rights provided through union contracts are established
A.by law.
B.through collective bargaining.
C.by the employer.
D.within an overarching framework of common law.
Business lobbyists do all of the following things for their clients except
A.establish communications channels with regulatory bodies.
B.protect firms against surprise legislation.
C.audit the effects of passed legislation.
D.help draft legislation.
Arguments against industrial policy include all of the following except
A.reduces market efficiency
B.The need to rescue ‘sunset” industries.
C.the need to promote ‘sunrise” industries.
D.foreign industrial policy success has been variable.
A technique that lures prey into revealing passwords and other private data by providing
a convincing offer is called
A.mining.
B.phishing.
C.data trapping.
D.ultra-collecting.
Which of the following is not a method of obtaining the micro level of legitimacy?
A.A company adapts its operations to conform to prevailing standards.
B.A company may seek to avoid detection that it is operating contrary to social norms.
C.A company may attempt to changes the public’s values and norms.
D.A company may identify itself with other organization, people, or values.
Which of the following is not one of the rights in the consumer’s Magna Carta?
A.right to safety
B.right to be informed
C.right to be protected
D.right to choose
The requirement for an MNC to take on local partners is referred to as
A.legitimation.
B.local partnering.
C.creeping expropriation.
D.localization.
The new social contract is being driven by
A.the employee rights movement.
B.technology.
C.deregulation.
D.global competition.
The fact that company information should be made at regular and frequent intervals and
should contain information that might affect the investment decisions of shareholders is
contained in the concept of
A.full disclosure.
B.transparency.
C.open door reporting.
D.both full disclosure and transparency.
The question of whether current public functions should be performed by the
government or private sector is addressed by
A.industrial policy.
B.privatization.
C.central planning.
D.moral suasion.
Arguments for industrial policy include all of the following except
A.for economic reform.
B.making government more efficient.
C.making government more effective.
D.stifling innovation.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Stakeholder management capability is thought of in three levels. Which is considered
the highest level?
A.the rational level
B.the process level
C.the intangible level
D.the transactional level
The set of two-way understandings that characterize the relationships between major
social institutions is called the
A.implied contract.
B.unilateral binding accord.
C.social contract.
D.procedural justice agreement.
Those who support PACs and collect and donate money are
A.candidates for the U.S. Senate.
B.the business community.
C.Democratic candidates.
D.Presidential candidates.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe how a company can provide support to ‘survivors” of a layoff.
All of the following are reasons given for the current obsession with quality except
A.the average consumer demands more.
B.global competitiveness.
C.the Internet.
D.employee satisfaction.
Fund-raising efforts by large non-profit organizations like United Way, who in turn
donate funds to specific causes, are called
A.federated drives.
B.consolidated campaigns.
C.multi-gift campaigns.
D.umbrella drives.
The enterprise-level strategy may addresses the firm’s
A.Obligations to stockholders.
B.Role in society.
C.Implications of cohesion.
D.Competition strategy.
Employee rights are
A.encompassed in private property law.
B.guaranteed by the Constitution.
C.spelled out in labor union contracts.
D.justifiable claims that utility cannot override.
One of the primary reasons that companies check up on their employees is
A.the prevalence of employee theft.
B.concern over revealing trade secrets.
C.lack of worker productivity.
D.the availability of inexpensive technologies.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The textbook lists several benefits of employee assistance programs (EAPs). What are
some potential drawbacks of EAPs?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Define the terms “reasonable accommodation,” “undue hardship,” and “essential
functions” as they relate to the Americans with Disabilities Act of 1990.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is it so important to tell the truth in crisis situations?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Knowing the pros and cons of drug testing, is it justified?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe UPS’s success in volunteer programs.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Courts have interpreted some communications from employer to employee as implied
contracts, even though the employer did not intend them as contracts. Evaluate the
reasonableness of the courts’ interpretations.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss and evaluate the Rawls principle of justice provided in the textbook.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
A major factor in support of stakeholder management is stakeholder culture. Explain
how various cultures impact stakeholder management.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the range of duties covered by due process.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why are inside directors seen as problematic in corporate governance?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Compare the public affairs office of today with its predecessor from twenty years ago.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is insider trading illegal and considered unethical? Isn’t that exactly what financial
markets are supposed to do–reward those who make good decisions?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the basic reason for the ethical issues surrounding product information?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is wrong with Verizon’s ad “Guaranteed to Never Go Up” as well as other listed
advertising absurdities in the text?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
According to the American Lung Association, an employee who smokes costs the
business at least an extra $1,000 each year in added health care costs. Is cost a
legitimate issue when considering the implications of smoking in the workplace?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss the events that marked the beginning of the new, new world of international
business, and the implications of those events.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
To whom does an employee owe a duty? How does your answer affect the
whistle-blowing process?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the main differences between disparate treatment and disparate impact.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Delineate the arguments for and against the practice of cause-related marketing.