Precipitation containing harmful amounts of nitric and sulfuric acids
A.occurs only in wet forms.
B.is called acid rain.
C.occurs mostly in rain forests.
D.affects only man-made products.
A purposeful aggregation of people who represent a common cause or share common
beliefs is called a(n)
A.special interest group.
B.general interest group.
C.interest group.
D.clique.
One of the most used alternative dispute resolution methods is
A.the open door policy.
B.the suggestion box.
C.the complaint box.
D.employee complaint hotlines.
Programs that attempt to blend all of the functions of a business into a holistic,
integrated philosophy built around teamwork, productivity, and customer satisfaction
are called
A.Six Sigma programs.
B.total care programs.
C.total quality management programs.
D.customer focus programs.
There are three levels of sensitivity that MNCs should exhibit for the long-run national
interests of less-developed countries. All of the following are levels of sensitivity
except
A.the need to modify or redesign products.
B.the impacts of products on the host country.
C.the need to modify marketing efforts to conform to local custom.
D.the extent to which the firm’s products are politically vulnerable.
Today’s employees are looking for
A.competitive pay and benefits.
B.opportunities for professional growth.
C.recognition for their accomplishments.
D.all of these.
Peter Drucker has labeled the expanded global marketplace the
A.moral free space.
B.hypercompetitive economy.
C.transnational economy.
D.multinational competitive sphere.
Which of the following is a criterion for The Conference Board’s Ron Brown Award for
Corporate Leadership?
A.membership in the Fortune 500
B.never having been fined by the Environmental Protection Agency
C.offering broad potential for social and economic benefits for U.S. society
D.membership in The Conference Board
The model of ethical management in which managers fail to take morality into account
when making decisions is
A.immoral management.
B.moral management.
C.semi-moral management.
D.amoral management.
A market in which the economies of scale are so great that the largest firm has the
lowest costs and is able to drive out competitors is called a(n)
A.natural monopoly.
B.market failure.
C.externality.
D.deregulated industry.
Which of the following is not seen as a value of the stakeholder model of the firm?
A.It is descriptive.
B.It is instrumental.
C.It is judgmental.
D.It is normative.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The concept of servant leadership states that leaders should seek first to serve their
followers, and by doing so, they become great leaders. Evaluate this idea. Is it
something that would work in the United States?
The approach to business ethics in which we compare a decision or practice to
prevailing norms of acceptability is the
A.virtue approach.
B.principles approach.
C.conventional approach.
D.ethical tests approach.
The fact that Abercrombie and Fitch terminated its sexually explicit catalogue is
evidence that
A.the Christian right is changing American values.
B.the feminist movement is an active force in advertising.
C.sex does not necessarily sell.
D.consumers are more interested in clothing than in sex.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Choose a particular corporation and describe the power it wields in different spheres.
The position that advocates that an MNC follow the host country’s ethical standards is
called
A.ethical relativism.
B.ethical egoism.
C.ethical imperialism.
D.ethical hegemony.
Which of the following is not a way in which the Consumer Product Safety
Commission works to reduce the risk of harm from consumer products?
A.developing voluntary standards within an industry
B.issuing and enforcing mandatory standards
C.lobbying Congress to pass new consumer protection laws
D.conducting research on potential product hazards
Asian Americans
A.are the smallest minority group in the United States.
B.have escaped the harsh treatment of discrimination.
C.have the lowest academic achievement record of any minority group in the United
States.
D.have a problem unique to U.S. minority groups — a stereotype that may be too
positive.
Moral organizations are
A.organizations that do not have unethical behaviors within their ranks.
B.developed through continuous ethics training.
C.fully populated by moral managers making moral decisions.
D.more prevalent in the United States than in other countries.
The concept of disparate impact is significant in employment law because it
A.created the four-fifths rule.
B.negates many of the earlier antidiscrimination laws.
C.runs counter to many traditional employment practices.
D.is the first common law regarding job discrimination.
Neuromarketers have concluded that the most effective sounds in terms of
psychological appeals include all the following except
A.babies giggling
B.packages being opened
C.vibrating cell phones
D.soda being popped and poured
Studies of external affairs strategies have revealed all of the following except
A.top corporate social performers have top management philosophies that are
institution oriented.
B.top corporate social performers see a need for a collaborative/problem-solving
strategy.
C.the worst corporate social performers have an adversarial external affairs strategy.
D.top corporate social performers see the firm as an independent economic franchise.
The Triple Bottom Line concept focuses on economic, social, and environmental
performance, the key elements of
A.sustainability.
B.growth.
C.corporate social responsibility.
D.corporate social responsiveness.
Which of the following is not a valid criticism of stakeholder management?
A.It is very time consuming.
B.Ranking of stakeholder claims is very difficult.
C.Managers are not trained in this type of management.
D.It increases the complexity of decision-making.
The primary reason for government regulation of business is
A.hypercompetition.
B.central planning of the economy.
C.market failure.
D.lobbying efforts by business.
The prevention of solar heat absorbed by our atmosphere from returning to space is
known as
A.ozone depletion.
B.deforestation.
C.the greenhouse effect.
D.acid rain.
The management function responsible for monitoring and managing the business
environment is
A.corporate public affairs.
B.corporate public relations.
C.corporate social responsibility.
D.corporate social responsiveness.
Which of the following is not one of home/host stakeholder pressures?
A.culture
B.system of government
C.economic system
D.laws
Segments of business’s macroenvironment include all of the following except
A.the social environment.
B.the natural environment.
C.the economic environment.
D.the political environment.
Which of the following is not a reason for devoting resources to achieving
sustainability?
A.the upside benefits.
B.the upside risks.
C.the downside risks.
D.the right thing to do.
A doctrine or system of moral conduct is called
A.ethics.
B.deontology.
C.morality.
D.moral philosophy.
The challenge of stakeholder management include all of the following except
A.assuring that the firm’s primary stakeholders achieve their objectives.
B.seeing to it that the firm’s secondary stakeholders are treated ethically and are
relatively satisfied.
C.making the firm profitable.
D.maintaining strong relations with governmental stakeholders.
Movies are a significant source of business criticism because
A.corporations are seen as powerful, profit-seeking enterprises that have no redeeming
values.
B.corporations are depicted as moral.
C.corporations represent free enterprise undoomed.
D.businesses are not greedy.