Currently, vendors specializing in CRM and SRM systems tend to provide lower levels
of functionality in their chosen areas than do ERP vendors.
a. True
b. False
Big data combined with the capabilities of analytical tools combined with high talent
people will further improve supply analyses and decision-making across many areas.
a. True
b. False
Weighted-point supplier evaluation systems are very inflexible because the user cannot
change the weights assigned to each performance category or the actual performance
categories themselves.
a. True
b. False
In e-negotiation, status differences are readily apparent, and social norms and behaviors
are easier to discern.
a. True
b. False
_____ includes the ability to punish the other party financially, physically, emotionally,
or mentally.
a. Reward power
b. Coercive power
c. Legitimate power
d. Expert power
e. Referent power
According to Karrass, research indicates that e-mail-based negotiations typically take
less time to complete than those conducted face-to-face.
a. True
b. False
_____ is the process of collecting historical data by commodity, relative to demand
from the lines of business, with the exception of personnel expenses, occupancy, and
corporate spend.
a. Demand management
b. Supply analysis
c. Category management
d. Contract management
e. Spend analysis
A _____ is an independent firm that neither buys nor sells goods but seeks to facilitate
the electronic purchasing process through value enhancement.
a. strategic alliance
b. partnership
c. third-party marketplace
d. horizontal portal
e. None of the above.
Which of the following is not one of the common ways that internal customers should
communicate their needs to purchasing?
a. Purchase requisitions from internal users.
b. Chance meeting in the company cafeteria.
c. Forecasts and customer orders.
d. Material requirements identified during new-product development.
e. Routine reordering systems.
Deciding the physical location of where to negotiate is an unimportant part of any
planning process.
a. True
b. False
Which of the following is false regarding the acceptance and rejection of goods?
a. Once the purchaser accepts the goods, there is only one recourse to make a claim
against the supplier.
b. The purchaser has the right to send the rejected goods back even if the supplier does
not consent to this action.
c. The UCC specifies that the purchaser does not have the legal right to withhold
payment from the supplier once acceptance has been made.
d. Purchasers have a legitimate right to inspect contracted goods before accepting or
rejecting them.
e. A purchaser may revoke a prior acceptance if a problem is discovered that
substantially impairs the value of the goods.
All of the following are requirements to receive trade secret protection under law
except _____.
a. almost every one outside the company is aware of it
b. the organization must take steps to minimize or preclude the distribution of sensitive
information
c. it is economically valuable
d. it is not generally known
e. it is kept as a secret
In construction contracts, penalty clauses are technically called liquidated damages
clauses; if they are labeled penalty clauses, there is a long line of cases that say they are
not enforceable.
a. True
b. False