Society’s moral climate does not have a direct impact on organizational ethics.
Answer:
In most businesses, the manufacturing department is the only source of environmental
pollution.
Answer:
One of the reasons that public affairs departments have seen extensive growth over the
past three decades is because they have been able to easily measure and document their
results.
Answer:
Early economic regulations and the government bodies that administered them were
usually formed along industry lines.
Answer:
Workplace violence is a rare occurrence in the United States.
Answer:
Utilitarianism can be summarized by the saying “the greatest good for the greatest
number.”
Answer:
When providing loan guarantees for business, the government actually transfers the
money to the business.
Answer:
Lobbyists are generally interested in the common good.
Answer:
Integrity tests, unlike the polygraph, are not subject to legal constraints on their use.
Answer:
The basic idea behind the market ethic principle is that ethical dilemmas are best solved
by flying by the seat of your pants.
Answer:
The challenge that management faces is to make products as safe as possible for the
lowest possible cost.
Answer:
Most shareholder resolutions concern some aspect of executive compensation.
Answer:
Some analysts believe that business’s social legitimacy is fragile.
Answer:
Nearly half of CEOs surveyed concede that their companies do not deserve their
customers’ loyalty.
Answer:
Because it represents a single industry or line of business, a trade association is able to
present a unified message when lobbying Congress.
Answer:
Most of the challenges to the Bipartisan Campaign Reform Act were based on the right
to free speech.
Answer:
Self-regulation in advertising relies on the advertiser itself to control its advertising
conduct and performance.
Answer:
Use of the polygraph has been banned in virtually all situations.
Answer:
A full warranty implies that all parts of the product and all types of defects are covered
by the company’s guarantee.
Answer:
Employees have enjoyed steadily improving work conditions.
Answer:
Personal and managerial ethics entails making decisions.
Answer:
Modern polygraph machines and techniques have benefited from significant advances
in technology, and are much more reliable than earlier methods of lie detection.
Answer:
The stakeholder view of the firm is now universally accepted.
Answer:
The problem of product liability is largely confined to the United States.
Answer:
Technology has benefited society with no associated ill effects.
Answer:
The key to effective stakeholder management is in its implementation.
Answer:
It is usually easy to assess the true motives behind businesses’ giving.
Answer:
Movies depict corporate life as amoral and possibly deadly.
Answer:
Public interest in the relationship between government and business has always been
low.
Answer:
A crisis is an extreme event that may threaten your very existence.
Answer:
The restriction of business activities can be expected to continue as the extinction rate
for species climbs.
Answer:
The greening of business is limited to industrialized countries and advanced economies.
Answer:
Some estimates of the costs to comply with provisions of Sarbanes-Oxley Act are as
high as five times as much as before passage of the bill.
Answer:
The consumer movement is still absolutely essential for achieving a fair and just
marketplace for all consumers.
Answer:
Proponents of the concept of corporate social responsiveness believe that the focus of
corporate social responsibility on accountability or obligation is not dynamic enough to
describe business’s willingness and activity to respond to social demands.
Answer:
Some observers worry that in times of crisis, corporate philanthropy becomes a zero
sum game in that contributions that go to alleviate the crisis then do not go to causes
that need them.
Answer:
During the past forty years, corporate boards have become more diverse.
Answer:
The principle of caring is derived from utilitarianism.
Answer:
One of the primary reasons that companies check up on their employees is
A.the prevalence of employee theft.
B.concern over revealing trade secrets.
C.lack of worker productivity.
D.the availability of inexpensive technologies.
Answer:
Which of the following is not a characteristic of the strategic management approach to
issues management?
A.Issues management is the responsibility of senior management.
B.Issues identification is more important than in more narrowly focused approaches.
C.Issues management helps anticipate and manage internal and external challenges.
D.Issues management is narrowly focused on public policy issues.
Answer:
All of the competencies listed below are needed for global public affairs except
A.understanding local public policy institutions
B.specific applications of PA functions in particular countries
C.understanding
D.understanding global currency exchange rates
Answer:
The ability of an organization to effectively identify, acquire, foster, and retain loyal
profitable customers is
A.customer service.
B.effective marketing.
C.customer relationship management.
D.ethical marketing.
Answer:
Advertising abuses include all of the following types except
A.ambiguity.
B.concealed facts.
C.psychological appeals.
D.cynical depictions.
Answer:
Experts on workplace violence recommend that companies respond to this hazard by
A.installing metal detection devices in their places of business.
B.Establishing a zero-tolerance policy toward workplace violence.
C.developing a strong relationship with the local law enforcement officials.
D.instituting stringent pre-hiring filters.
Answer:
The part of corporate social responsibility that focuses on fulfilling the social contract
by following the law is
A.economic.
B.legal.
C.ethical.
D.philanthropic.
Answer:
A growing school of thought argues that ____ should be made part of management
training, executive development programs, and business school education.
A.Leadership
B.Management
C.Communication
D.Ethics
Answer:
Which of the following is not one of the rights in the consumer’s Magna Carta?
A.right to safety
B.right to be informed
C.right to be protected
D.right to choose
Answer:
All of the following are key elements that comprise the whistle-blower process except
A.the arbitrator.
B.whistle-blower.
C.the act or complaint about which the whistle-blower is concerned.
D.the organization against which the complaint is made.
Answer:
Which of the following is not a sphere of power indicated in the text?
A.economic
B.technological
C.political
D.intermediate
Answer:
Each of the following suggestions are encouraged for free and open speech in the
workplace except
A.Invite suggestions from employees
B.Actively refute assumptions and myths that discourage communication
C.Hesitate and make excuses for not implementing suggestions
D.Tailor rewards so that employees share directly in cost savings or sales increases
from ideas they offer.
Answer:
The practice of obtaining critical information from within a company and then using
that information for one’s own financial gain is
A.arbitrage.
B.programmed trading.
C.insider trading.
D.hedging.
Answer:
A state of equilibrium where the demands of a person’s personal and professional life
are equal is called
A.contentment.
B.harmony.
C.work/life balance.
D.nirvana.
Answer:
Moving jobs that have historically resided in the home country to a lower-cost host
country is called
A.expense minimization.
B.offshoring.
C.career displacement.
D.employment modernization.
Answer:
The entity that is authorized to file suits in federal district court against private sector
employers is the
A.Interstate Commerce Commission.
B.Federal Trade Commission.
C.Equal Employment Opportunity Commission.
D.Federal Bureau of Investigation.
Answer:
The primary focus of the Business Roundtable is
A.free trade policies.
B.taxation policies.
C.the economic well-being of the nation.
D.executive compensation.
Answer:
A major concern for employers is their workers’ use of cell phones
A.to photograph sensitive sales documents.
B.to record private employee records.
C.while driving.
D.to converse with friends, instead of performing their duties.
Answer:
The belief that each succeeding generation should have a higher standard of living than
its predecessor and that major institutions should continually improve is known as
A.the revolution of rising expectations.
B.the iron cage of rationality.
C.the iron law of oligarchy.
D.the soft bigotry of low expectations.
Answer:
The purpose of Superfund legislation was to
A.identify toxic waste sites.
B.eliminate dumping of toxic wastes.
C.clean up hazardous waste dumps and spills.
D.prevent land degradation.
Answer:
To rebuild consumer confidence in brands, many companies have begun
A.a back to the customers initiative
B.the great trust offensive
C.the bounce back economy
D.the ignored offensive
Answer:
The concept of business responsibility based on using laws to constrain business
behavior is referred to as the
A.neoclassical economic model.
B.socialist model.
C.legal model.
D.stakeholder model.
Answer:
All of the following are technological means by which companies invade consumer
privacy except
A.cookies
B.spam
C.botnets
D.facebook
Answer:
Being more systematic about the company’s relationship with the community often
results in developing a
A.community involvement initiative.
B.community action program.
C.community partnership plan.
D.community crisis center.
Answer:
The Equal Pay Act of 1963
A.applies to pay differences based on seniority.
B.determines wages on the basis of quantities produced.
C.prohibits discrimination between men and women on the basis of sex in payment of
wages.
D.applies to pay differences on the basis of merit.
Answer:
The National Federation of Independent Businesses (NFIB) attributes its newfound
power to
A.the growth of multinational companies.
B.globalization.
C.its new status as a trade association.
D.its success at grassroots lobbying.
Answer:
An NBES Survey concluded that ethical misconduct
A.whistle-blowing had decreased.
B.In pressure to cut corners had increased.
C.at work was down slightly
D.was observed more on the job.
Answer:
Which of the steps in the strategic management process informs all the rest?
A.goal formulation
B.strategy formulation
C.strategic control
D.environmental analysis
Answer:
When managers consider issues that affect their firm, they often ignore
A.ethical considerations.
B.financial concerns.
C.personnel matters.
D.personal stakes.
Answer:
Under Sarbanes-Oxley, who bears the responsibility for investigation of complaints of
the whistle-blower being terminated, harassed, or demoted?
A.local law enforcement officials
B.the FBI
C.the Labor Department
D.the Treasury Department
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Are the awards described in the textbook effective ways of promoting the idea of
corporate social performance? Why or why not?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss the differing philosophies held by MNCs and less-developed host countries.
Which philosophy do you think is more appropriate?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the difference between an owner and an investor?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One of the functions that proponents want to privatize is education. Discuss the benefits
and detriments of privatizing education.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the primary problem inherent in management control of the firm?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Assume that you are the general manager at a plant that will be closing in one year. It is
a small plant, and so is not subject to the Worker Adjustment and Retraining
Notification Act (WARN). Should you give your employees advance notice of the
closing? Why or why not?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the basic reason for the ethical issues surrounding product information?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Describe the major sources of pollution in the area where you live.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The central questions of this chapter, privacy, safety, and health, are presented in terms
of employees’ rights. The underlying assumption is that business should provide as
many of these rights as possible. How much responsibility should business shoulder for
its employees’ lives?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
If “rights” are the entitlement to certain life chances and freedom from certain
limitations that are accorded to persons simply because they have been born and are
alive, what else does the existence of rights imply?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Who are the stakeholders of the college or university where you are taking this class?
Provide a list and discuss their relative importance to the school.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
How can smartphones be used to achieve a more sustainable lifestyle?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the role of political activity to the success of business.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
What are the consequences of the rise in older workers in the workplace?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The textbook mentions that business as a whole rarely, if ever, addresses the issue of
legitimacy at the macro level. Imagine that the Chamber of Commerce approaches you
to design a campaign to assure its legitimacy with the public. What kinds of issues
would you address?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Is the employment-at-will doctrine fair to both employer and employee?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Men and women provide very different reasons why the glass ceiling exists. Which
seems more likely to you?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain how digital video recorders such as TiVo have contributed to ad creep.
Answer: