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Which of the following is TRUE about the Americans with Disabilities Act (AD
A)?
A) It allows employers to ask job applicants to pass a physical examination as a
condition of employment.
B) It protects only those individuals who have physical handicaps.
C) It guarantees equal opportunities in housing, transportation, education, employment,
and other areas for people with disabilities.
D) It excludes people with drug addiction, alcoholism, emotional illness, and other
conditions.
E) It subsidizes modifications to work stations or schedules undertaken by firms to
make the workplace more accessible to people with disabilities.
Albert's union follows voice vote instead of the secret ballot method for elections.
Albert feels that this leads to biased elections. Albert can sue the union to stop this
practice by using the ________ Act.
A) National Labor Relations
B) Wagner
C) Norris-La Guardia
D) Labor-Management Relations
E) Labor-Management Reporting
Organizations that focus decision-making authority near the top of the chain of
command are said to be ________.
A) departmentalized organizations
B) centralized organizations
C) unstructured organizations
D) informal organizations
E) flat organizations
Unlike venture capitalists, angel investors tend to ________.
A) invest larger amounts of money in start-ups
B) remain involved with the company for a very short time
C) focus more on local opportunities
D) be investment specialists with an extremely focused and selective approach
E) invest mostly in high-potential areas
According to Tuckman's model, the ________ stage is a period of orientation and
ice-breaking, when members get to know each other.
A) storming
B) forming
C) norming
D) performing
E) adjourning
According to Maslow, workplace factors such as health insurance, pension plans, and
retirement benefits would satisfy ________.
A) safety needs
B) social needs
C) esteem needs
D) physiological needs
E) self-actualization needs
________ encompasses all the people and processes used to create the goods and
perform the services that a company sells.
A) Sales and marketing
B) Information technology management
C) Human resources management
D) Operations management
E) Financial management
The classic theory of comparative advantage suggests that each country should
________.
A) attempt to maintain a trade surplus by exporting more than what it imports
B) attempt to maintain a trade deficit by importing more than what it exports
C) produce all goods and services it requires for domestic consumption
D) specialize in those areas where it can produce more efficiently than other countries
E) produce a wide range of products to maintain an attractive international portfolio
Many companies now rely on a computer-based statistical approach called ________ to
align the skillsets of employees with the needs of the business.
A) simulated human capital
B) workforce scalability
C) predictive workforce analytics
D) just-in-time recruitment
E) productions and operations management
The products of Sports Center, an international sports footwear and apparel chain, are
manufactured in sweat factories in China. According to the company president, using
sweatshop labor is justified because it delivers the most good for the most people. He
mentions that it offers a means of livelihood to children and young adults, as well as
supplies good quality apparel to customers at a lower cost. In this example, the
president of Sports Center uses which of the following ethical approaches to decision
making?
A) affirmative action
B) Kantian ethics
C) individual rights
D) utilitarianism
E) deontological ethics
Which of the following activities is most likely to be considered unprofessional?
A) Viewing constant change as a positive thing, as a way to avoid stagnation and
boredom.
B) Being conservative with commitments.
C) Helping others in the team to improve their performance.
D) Posting critical comments regarding the employer in a personal blog.
E) Providing practical information, when required.
Progressive discipline usually starts with a(n) ________.
A) suspension without pay
B) oral warning
C) written warning
D) reduction in pay
E) suspension with pay
________ intelligence involves reasoning, problem solving, memorization, and other
rational skills.
A) Cognitive
B) Emotional
C) Social
D) Collaborative
E) Networking
Which of the following is the main objective of engaging in inventory control?
A) providing a channel for customer communication
B) obtaining feedback from the customers
C) providing a channel for brand communication
D) balancing supply and storage costs
E) storing less finished products and more raw materials
Rose Perfumes is a well-known perfume brand in Europe. The firm markets a large
collection of perfumes. In order to expand its business, the firm decides to enter the
U.S. market. The firm keeps its prices very low to capture the market rapidly. Identify
the pricing strategy that the firm is using.
A) cost-based pricing
B) value-based pricing
C) penetration pricing
D) freemium pricing
E) optimal pricing
Private individuals who put their own money into start-ups, with the goal of eventually
selling their interest for a profit, are called ________.
A) angel investors
B) microlenders
C) venture capitalists
D) advisory boards
E) business incubators
Marketers are using ________ as a new way of integrating advertising with content,
such as web links embedded in commercials on TV shows that viewers watch on Hulu
or Netflix.
A) social intuition
B) strategic remarketing
C) hybrid media
D) stealth marketing
E) the power of suggestion
Robex Woodworks is a furniture manufacturer. The company has purchased timber
worth $5,000 from one of its suppliers and has not paid them yet. This amount is
recorded as ________ in the balance sheet.
A) accrued expense
B) owners' equity
C) supplier's equity
D) accounts payable
E) deferred expense
The positive, forward-thinking desire to create a profitable, sustainable business is
called ________.
A) optimism
B) entrepreneurial spirit
C) fiscal discipline
D) marketing strategy
E) business implementation
________ refers to the amount of a good or service that customers will buy at a given
time.
A) Demand
B) Utility
C) Equilibrium
D) Necessity
E) Want
When you segment a market using psychographics, you subdivide your customers
according to characteristics such as their ________.
A) gender
B) ethnic group
C) self-concept
D) counties
E) occupation
A(n) ________ is allowed to raise money by selling units of ownership to the general
public in the same way corporations sell shares of stock to the public.
A) master limited partnership
B) general partnership
C) sole proprietorship
D) unlimited proprietorship
E) limited liability partnership
InfiniTea, Inc. is a manufacturer of a range of organic teas. The firm provides free
samples of their products in stalls at retail stores that stock their products to increase
their brand awareness. In this example, InfiniTea, Inc. uses ________.
A) stealth marketing
B) cause-related marketing
C) drop shipping
D) shopper marketing
E) disintermediation
________ refers to the area where the company makes whatever it makes (for
goods-producing businesses) or does whatever it does (for service businesses).
A) Operations
B) Finance
C) Distribution
D) Process R&D
E) Marketing
Briefly explain trend analysis.
Briefly explain the four basic categories of management skills.
Explain loss-leader pricing.
Explain the meaning of a leading indicator with the help of an example.
Compare and contrast management by objectives with the job characteristics model.
