All the following are true of training except
A.vital for employees.
B.keeps employees at the cutting edge in changing environments.
C.it increases knowledge and skill.
D.tuition reimbursement programs.
Which of the following is not something that potential whistle-blowers should do?
A.Identify sources of support
B.Act out of public interest rather than for personal gain
C.Maintain anonymity for as long as possible.
D.Think about the outcomes
The idea that workers doing different jobs should receive the same pay if those jobs
have equal inherent worth is called
A.pay equity.
B.comparable worth.
C.equal pay for equal work.
D.equitable compensation.
Directors who have no ties to the firm other than membership on the board are called
A.dependent directors.
B.free agent directors.
C.inside directors.
D.outside directors.
A major cause of the greenhouse effect is
A.the burning of fossil fuels.
B.ozone depletion.
C.deforestation.
D.ultraviolet rays.
All of the following are proposed standards for the SA8000 program, to improve
sweatshop conditions, except
A.allowing workers to form unions.
B.prohibiting corporal punishment.
C.providing retirement benefits.
D.limiting work to a maximum of 48 hours per week.
Employee Assistance Programs (EAPs)
A.were originally designed to help employees with any problems they might have.
B.allow the employer to identify the problems affecting individual employees.
C.have expanded their scope of assistance since they originated.
D.have a punitive element to them, although it is rarely used.
Electronic monitoring of employees is
A.decreasing, as employers rely more on organizational culture to control employee
behavior.
B.heavily regulated by state, but not federal law.
C.reliant on the express consent of employees.
D.virtually unregulated.
Which of the following conditions is not conducive to the effectiveness of PAC
contributions?
A.when the issue is specialized
B.when the issue is narrow
C.when PACs adapt lobbying techniques to their contribution strategies
D.when the issue is highly visible
The view of stakeholders that recognizes the firm’s responsibilities to all stakeholders,
but sees them as separate types of groups, with different duties to each, depending on
whether they have an ownership stake or not, is called the
A.strategic approach.
B.multifiduciary approach.
C.symbiotic approach.
D.stakeholder synthesis approach.
Which of the following is not a way in which companies can benefit from volunteer
programs?
A.developing strong ties with local government officials
B.developing the local labor pool
C.recruiting and retaining employees
D.improving the company’s reputation
Employees are the people hired by the company to
A.oversee management.
B.work with the board to keep management in line.
C.do the actual work of operating the company.
D.set the course for the company to follow.
The ethical theory based on the concept of duty that suggests that if a product causes
harm, the firm should pay the costs of any injury is
A.contractual theory.
B.due care theory.
C.social costs view.
D.caveat vendor.
Which of the following is not one of the responsibilities in Carroll’s four-part definition
of corporate social responsibility?
A.economic
B.social
C.legal
D.philanthropic
Which of the following is not a valid definition of technology?
A.the totality of the means employed to provide objects necessary for human
sustenance and comfort
B.a scientific method used in achieving a practical purpose
C.all the ways people use their inventions and discoveries to satisfy their needs and
desires
D.the science of replacing human effort with mechanical power
With respect to service, consumers are concerned with which of the following?
A.performance
B.building time
C.provider attributes
D.durability
Philanthropy, as it is used in the textbook, means
A.donations of corporate employees’ time and talents.
B.a desire to help mankind by acts of charity.
C.business giving of financial resources.
D.altruistic acts that benefit all of society.
A state of equilibrium where the demands of a person’s personal and professional life
are equal is called
A.contentment.
B.harmony.
C.work/life balance.
D.nirvana.
Grease payments are all of following except
A.monies given to minor officials
B.get goods through red tape
C.monies given to high ranking officials
D.small sums of money
Which of the following is not a dimension of Carroll’s corporate social performance
model?
A.social responsibility categories
B.funding sources
C.philosophy of social responsiveness
D.issues
The business power wielded by an individual firm is known as
A.macro level power.
B.intermediate level power.
C.micro level power.
D.individual level power.
The United States’ rank in the Corruption Perception Index is
A.worse than that of Haiti.
B.at the very bottom.
C.above that of Sweden.
D.somewhere in the middle.
Which of the following is not an effect of induced costs?
A.small businesses may be adversely affected.
B.new agencies created.
C.new investments in plant and equipment may be affected.
D.innovation may be affected.
Which of the following actions is not usually a viable alternative to closing a plant?
A.diversify revenue sources
B.sell the plant to a new owner
C.create an employee-owned firm
D.seek tax breaks that will help profits
The fact that business leaders in the late 19th century felt they had to show that large
corporations were a force for social good is an example of
A.the iron cage of rationality.
B.socialism.
C.paternalism.
D.the iron law of oligarchy.
Management control includes all of the following steps except
A.setting standards.
B.revising budgets.
C.comparing actual performance to standards.
D.taking corrective action.
Which of the following is not a stage in the issues development process?
A.felt need
B.resolution
C.media coverage
D.regulation
The examination of business and its relationship to society typically focuses on
A.big business and highly visible industries.
B.all business and all industries.
C.small business and highly visible industries.
D.none of these.
The basic activity of CARU is
A.nominating exceptional children’s advertising for national awards.
B.to develop guidelines for effective advertising to children.
C.to review and evaluate child-directed advertising in all media.
D.monitor new developments in ads directed toward children.
____ level strategy attempts to integrate the firm’s activities to accomplish its goals.
A.Enterprise
B.Corporate
C.Business
D.Functional
An ombudsman
A.hears all formal employee complaints.
B.is part of the human resources department.
C.is a consultant hired by a company to chair hearing procedures.
D.investigates reported complaints and helps to achieve equitable settlements.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the responsibilities that corporations should have toward their shareholders.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the concept of “multiple bottom lines.” Why do advocates of this approach
prefer it over the traditional method of measuring the firm’s financial performance?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
From a business person’s perspective, evaluate L. L. Bean’s warranty, “Our products are
guaranteed to give 100 percent satisfaction in every way. Return anything purchased
from us at any time if it proves otherwise. We will replace it, refund your purchase price
or credit your credit card, as you wish. We do not want you to have anything from L. L.
Bean that is not completely satisfactory.”
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What reasons to corporate executives use to justify corporate giving to the arts?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Describe the use of cost-benefit analysis in managing environmental matters. Evaluate
its appropriateness as a decision-making tool for environmental issues.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Should PACs be outlawed? Why or why not?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe some of the types of evidence that a firm displays enterprise-level strategic
thinking.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss some of the relevant considerations when forming a crisis team.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the differences between internationalization and globalization.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the primary problem inherent in management control of the firm?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The authors state that more often than not individuals think about a moral situation
briefly, and then go with their instincts. Do you agree with this characterization of
moral judgment? What evidence can you provide to support your position?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Compare and evaluate the four crisis management stages and Business Week‘s five-step
model.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate the principle of utilitarianism.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe how corporate public policy fits into strategic management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Defend the idea of character education being provided by corporations.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Does an employee maintain her civil rights when she is at work? If so, how are they
prioritized relative to other rights and duties at work?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the basic problems of producing toxic substances.