Advocates of privatization base their positions on the need for efficiency and overall
performance.
Answer:
Corporate philanthropy involves primarily the giving of financial resources, and
managerial time and talent.
Answer:
Proponents of privatization want government to be a producer of services.
Answer:
The consumer movement is generally traced back to a single cause or event, although
the specific incident varies from author to author.
Answer:
Even the most routine decisions that managers make have ethical implications.
Answer:
The common perception of business power is that there is too little of it to provide a
balance with other social institutions.
Answer:
A basic premise of Total Quality Management (TQM) is that the product designer is the
final judge of quality.
Answer:
Descriptive ethics is concerned with studying and describing the morality of a particular
group of people.
Answer:
Normative ethics depends on whether “everyone is doing it” to justify moral decisions
and actions.
Answer:
The triple bottom line is a system of reporting that covers economic, social, and
environmental performance.
Answer:
In the grand scheme of things, the interests of the investing public are more important
than those of the management team.
Answer:
Court cases and legal doctrine now make it clear that business is responsible for product
safety.
Answer:
Chief Privacy Officers (CPOs) are now primarily using a narrow, legal-compliance
approach to privacy issues.
Answer:
A good way to avert whistle-blowing is for management to make a visible effort to
listen and be responsive to employees’ concerns.
Answer:
The best protection employers can offer is to establish a zero-tolerance policy toward
workplace violence against or by their employees.
Answer:
A social audit is a systematic attempt to identify, measure, monitor, and evaluate an
organization’s performance with respect to its social efforts, goals, and programs.
Answer:
Some people in the United States are concerned that the legitimate protective status of
certain categories is giving way to victim status.
Answer:
The recent settlement with tobacco companies has successfully resolved the issue of
advertising tobacco products to children.
Answer:
Involving two or more cultures in ethical issues make their resolution much more
difficult.
Answer:
Psychologists disagree about the validity and effectiveness of integrity tests.
Answer:
Negative externalities are the additional costs incurred by business due to the outside
regulations placed by government.
Answer:
Outsourcing today affects both blue collar and white collar jobs.
Answer:
The basis of the employment-at-will doctrine is found in common law principles.
Answer:
Social performance reporting should be isolated in assessing social performance.
Answer:
Much of the blame for corporate scandals like Enron and WorldCom can be placed on
the audit committees of the boards of directors.
Answer:
The ethics scandal that has come to define modern business ethics is the Enron debacle.
Answer:
Most consumers today accept that advertising attempts to persuade them.
Answer:
The primary strategy for a manager relative to a marginal stakeholder is to monitor that
group.
Answer:
Managers have successfully lobbied Congress to make shareholder lawsuits very
difficult to file.
Answer:
The Sarbanes-Oxley Act makes whistle-blowing much easier.
Answer:
One of the things that makes it difficult for U.S. MNCs to deal with sweatshops is that
they only occur in foreign countries.
Answer:
Ecoterrorism is all the following except
A.employing violent acts that involve real or threatened damage to people or property
to attempt to achieve goals.
B.taking an increased importance.
C.in the form of radical groups.
D.fought through the federal level with such as the Animal Enterprise Terrorism Act.
Answer:
The Federal Trade Commission (FTC)
A.maintains free and fair completion in the economy.
B.protects misleading practices.
C.authorizes industry-wide trade regulation rules.
D.Monitors competitive practices.
Answer:
What incentives are provided to claimants under the False Claims Act?
A.immunity from prosecution
B.15 to 25 percent of the proceeds from any settlement joined by the government
C.guaranteed reinstatement and double back pay
D.witness protection program
Answer:
The social movement that seeks to augment the rights and powers of buyers in relation
to sellers is
A.caveat emptor.
B.buyer beware.
C.consumerism.
D.purchaser power.
Answer:
The relationship between corporate social performance and financial performance is
viewed from three different perspectives. The perspective that views social
responsibility as a “fair weather” concept
A.has been studied extensively.
B.views social responsibility as driven by the firm’s financial performance.
C.is the most popular of the three perspectives.
D.sees an interactive relationship among social performance, financial performance,
and corporate reputation.
Answer:
One of the ways that the Chamber of Commerce has regained its power is by
A.making large campaign contributions on its own behalf.
B.dispensing favors to individual businesses that do not want their company name
associated with lobbying efforts.
C.hiring outside lobbyists to help it attract more members.
D.focusing on international trade issues.
Answer:
The key to the Golden Rule is
A.caring.
B.duty.
C.justice.
D.impartiality.
Answer:
The most significant obstacle to the use of biotechnology is
A.fear that the technology will not work.
B.the potential for public backlash.
C.lack of funds to support research.
D.government requirements for prolonged tests on human subjects.
Answer:
The Federal Packaging and Labeling Act of 1967 is administered by the
A.Federal Trade Commission.
B.Consumer Products Council.
C.Interstate Commerce Commission.
D.Federal Drug Administration.
Answer:
Which of the following is not a source of a manager’s values that is external to the firm?
A.religion
B.philosophy
C.scientific
D.legal
Answer:
Which of the following is not a strategy for improving global business ethics?
A.use of global codes of conduct
B.incorporating ethical dimensions into top level strategic planning processes
C.imposing the home country’s ethical standards on the host country
D.suspension of activities
Answer:
Which of the following is not an argument against the use of golden parachutes?
A.The covered executives are already being well paid for their work.
B.The covered executives are given an incentive to run the company poorly.
C.The covered executives are being rewarded for failure.
D.The covered executives are giving themselves the golden parachutes.
Answer:
One of the benefits of the portfolio approach is that it helps
A.identify issues.
B.prioritize issues.
C.resolve issues.
D.spread authority among managers to deal with issues.
Answer:
The “product” of the public affairs department is
A.legislation that aids the firm.
B.increased awareness of the company’s brand.
C.smooth relationships with external stakeholders.
D.input into public policy decisions.
Answer:
Which of the firm’s social responsibilities is not relevant in analyzing management’s
duties to stakeholders?
A.economic
B.legal
C.ethical
D.philanthropic
Answer:
Hair drug tests are all of the following except
A.growing in use.
B.more difficult to deceive.
C.focus on illicit drug.
D.covers more drugs.
Answer:
The Triple Bottom Line concept focuses on economic, social, and environmental
performance, the key elements of
A.sustainability.
B.growth.
C.corporate social responsibility.
D.corporate social responsiveness.
Answer:
CERES principles include all of the following except
A.reduce environmental, health, and safety risks to employees and the public
B.environmental restoration
C.concentrate on industrialized countries
D.informing the public
Answer:
The Occupational Safety and Health Administration (OSHA) has had more than enough
resources to accomplish its mission since it was formed.
Answer:
Based on surveys of managers, the society’s moral climate appears to
A.be a direct factor in managers’ ethical deliberations.
B.be irrelevant to managers.
C.be a leading influence in managers’ decisions.
D.serve as a background factor in managers’ decisions.
Answer:
International markets must be pursued if firms want to remain
A.competitive.
B.ethical.
C.free from corruption.
D.legitimate.
Answer:
The next stage of formalization beyond having a single person managing issues is
A.hiring outside consultants to handle the process.
B.organizing a new and independent department specifically to manage issues.
C.appointing an assistant to help with the administrative details of categorizing issues
and publishing the in-house newsletter.
D.assigning the issues management function to a team, usually within the public affairs
department.
Answer:
The moral tone of an organization is set by
A.the board of directors.
B.regulatory agencies.
C.top management.
D.first line managers.
Answer:
The affirmative action posture that specifies numbers or proportions of minority group
members that must be hired is called
A.passive nondiscrimination.
B.pure affirmative action.
C.affirmative action with preferential hiring.
D.hard quotas.
Answer:
Shareholder activism
A.was started by the counter culture during the 1960s.
B.has been around for more than sixty years.
C.is lead by the Roman Catholic church.
D.relies on large institutional investors to introduce most of the shareholder resolutions.
Answer:
Which of the following is not a dimension of quality listed in the textbook?
A.performance
B.durability
C.status
D.aesthetics
Answer:
Ways that companies can address issues related to the ethical use of technology include
all of the following except
A.management dictate.
B.use of the Information Systems Society’s code of ethics.
C.relying on local and federal laws.
D.collaboration between managers and workers.
Answer:
The Civil Corporation identifies four ways in which business firms respond to social
pressures. Which of the following is not one of those?
A.defensive approach
B.cost-benefit approach
C.strategic approach
D.stakeholder approach
Answer:
Grease payments are all of following except
A.monies given to minor officials
B.get goods through red tape
C.monies given to high ranking officials
D.small sums of money
Answer:
The test of one’s best self relies on the concept of
A.self esteem.
B.individual motivation.
C.self leadership.
D.self delusion.
Answer:
Three broad ways corporations intersect with society include each of the following
except:
A.generic social issues
B.value chain social impacts
C.strategic social integration
D.social dimensions of competitive context
Answer:
The most important issue in corporate community involvement is
A.crimes or public safety.
B.K-12 education.
C.housing.
D.health and wellness.
Answer:
Technology is
A.the scientific method used in achieving a practical purpose.
B.the science of replacing human effort with mechanical power.
C.used primarily in the computer field.
D.the opposite of art.
Answer:
The part of corporate social responsibility that focuses on activities and practices that
are expected by society, but not codified into law, is
A.economic.
B.legal.
C.ethical.
D.philanthropic.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The Workplace Violence Research Institute reports that each workday an estimated
16,400 threats are made, 723 workers are attacked, and 43,800 are harassed. Discuss
OSHA’s Recommendations for preventing workplace violence and how firms can use
the recommendations to protect their employees.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Explain the concept of corporate transparency. Evaluate its usefulness in creating an
ethical climate within an organization.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
From a business person’s perspective, evaluate L. L. Bean’s warranty, “Our products are
guaranteed to give 100 percent satisfaction in every way. Return anything purchased
from us at any time if it proves otherwise. We will replace it, refund your purchase price
or credit your credit card, as you wish. We do not want you to have anything from L. L.
Bean that is not completely satisfactory.”
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What is the distinction that the textbook draws between ethics and morality?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the history leading up to the Civil Rights Act of 1964.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
According to the authors, the tension between business and government is “a clash of
ethical systems.” If it is, compare such a viewpoint with Neil Jacoby’s comments
provided in the text.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Stakeholder management, with its normative content, holds out the promise of positive
outcomes to the firms that use it. Discuss some of these expected outcomes and
evaluate their likelihood of occurrence and their importance to the firm.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why might PACs lose their effectiveness?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The textbook hints that concerns about terrorism have heightened demands for
workplace safety. What, if anything, can individual businesses be expected to do to
protect their workers from terrorist activities?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What’s the danger of a company not being able to define a public issue.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is protection of children an important ethical issue in the use of the Internet?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the rationale that is the foundation of The Iron Law of Responsibility.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Briefly describe the process of moral development described by Kohlberg.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate PepsiCo’s present CEO and PepsiCo’s future planning in terms of the three
moral management models. Which one is she and why?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss some of the relevant considerations when forming a crisis team.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate the Minnesota HEALS project, funded by General Mills. Was this an
appropriate use of corporate funds?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Knowing the pros and cons of drug testing, is it justified? Make a case to support your
answer.
Answer: