Person-organization fit describes the degree of compatibility and his or her work
environment.
a. True
b. False
Answer:
A company that doesn’t pay employees for hours they work overtime is falling victim to
which moral hazard?
a. Defining people in economic terms
b. Treating employees as commodities
c. Exploitation
d. Neglect
Answer:
All of the following are components of organizational citizenship EXCEPT:
a. Stakeholder focus
b. Overcoming the competition
c. Sustainability
d. Corporate social responsibility
Answer:
Which of the following is NOT a characteristic of interpersonal dialogue?
a. Unscripted and unrehearsed responses
b. Openness to risk
c. Focus on a specific outcome
d. Tentativeness about the feelings of the other party
Answer:
An integrative approach to bargaining encourages unethical behavior.
a. True
b. False
Answer:
Which theory helps explain why and how organizational leaders exert so much
influence over the ethical behavior of followers?
a. Moral disengagement theory
b. Social learning theory
c. Cooperation theory
d. None of the above
Answer:
Moral judgment is the most studied stage in the Four-Component Model of ethical
decision-making and behavior.
a. True
b. False
Answer:
Power distance is described as:
a. The geographical distance between two people
b. Imagery to describe how strong the power a social class might hold
c. A term to describe acceptance of inequality between social classes
d. A metaphor frequently used in some cultures to downplay a social status
Answer:
According to the American Marketing Association, all of the following are important
ethical values for professionals EXCEPT:
a. Benevolence
b. Honesty
c. Transparency
d. Citizenship
Answer:
In the United States, employers are generally allowed to fire individuals without
providing specific reasons.
a. True
b. False
Answer:
Which conflict style usually produces the best opportunity for agreement and usually
proves to have successful results?
a. Avoidance
b. Compromise
c. Competition
d. Collaboration
Answer:
Which Type of role model is demonstrates ethical consistency throughout life?
a. Moral worker
b. Moral hero
c. Moral leader
d. Moral crisis manager
Answer:
In addition to measuring financial performance, the triple bottom line measures
________ and ___________ responsibilities.
a. civic, future
b. social, spiritual
c. social, environmental
d. environmental, sustainability
Answer:
The Global Compact is associated with which set of universal ethical principles?
a. Caux Principles
b. Global Business Standards Codex
c. UN Declaration of Human Rights
d. CERES Principles
Answer:
___________________ leaders are particularly skilled at manipulating others for their
own gain.
a. Impulsive
b. Narcissistic
c. Extraverted
d. Machiavellian
Answer:
A(n) _______________ disconfirming response involves sending messages with
multiple or unclear messages.
a. Tangential
b. Endorsement
c. Ambiguous
d. Impervious
Answer:
Habits are considered:
a. Intense life experiences
b. Unpleasant aspects of the self
c. Inner life, meaningful work, community
d. Voluntary routines or practices
Answer:
People knew Ricardo cared deeply for them. He was known for putting other’s needs
above his own, even if it came at a cost. Ricardo’s leadership style might best be
described as:
a. Transactional leadership
b. Servant leadership
c. Transformational leadership
d. Authentic leadership
Answer:
Employees should be viewed as one of an organization’s resources like raw materials
and money.
a. True
b. False
Answer:
Sam is angry about the wide gap between the wealthy and the poor in society. He is
demonstrating which type of moral emotion?
a. Other-suffering
b. Self-conscious
c. Other-condemning
d. Other-praising
Answer:
To benefit from a life passage,
a. Reflect
b. Learn resilience
c. Seek refuge
d. All of the above
Answer:
Adele has to decide whether or not to protest a new work policy she thinks is unfair.
She is facing which challenge of followership?
a. Challenge of Cynicism
b. Challenge of Obligation
c. Challenge of Dissent
d. Challenge of Obedience
Answer:
Organizational stewards develop transactional relationships with their organizations.
a. True
b. False
Answer:
When an ethical code acts like a mirror, it confirms whether or not a behavior is
acceptable.
a. True
b. False
Answer:
What type of leader is one who is self-centered, highly manipulative, promotes his or
her self, is emotionally cold, and can engage in aggressive behavior?
a. Narcissistic
b. Impulsive
c. Machiavellian
d. Unrealistic
Answer:
Positive politics is referred to as:
a. When power is meant to serve others and not be self-centered
b. Happy and energetic politics
c. Political power to wield over people
d. Power used to accrue an abundance of resources for political gain
Answer:
Learning to live with the outcomes of harmful decisions is part of which ethical
standard?
a. Enhance the dignity of those harmed by the action
b. Advance the organization’s objective
c. Sustain the moral sensibility of those executing morally ambiguous tasks
d. Serve the greater good
Answer:
Which is considered a neutral stance of interaction between self and others?
a. Dialogue
b. Monologue
c. Technical dialogue
d. Default dialogue index
Answer:
Which of the following terms refers to the sense of normlessness and unease that results
when rules lose their force.
a. Powerlessness
b. Drifting
c. Despair
d. Anomie
Answer:
All of the following are components of psychological ownership EXCEPT:
a. A sense of accountability
b. A sense of belonging
c. A sense of trust
d. A sense of efficacy
Answer:
Kelsey always knew her company was corporately socially responsible, but she never
fully appreciated the full extent that executives integrated this value within the
organization. Often short term gains were forgone if it meant a better product for the
customer. This is an example of which phase of corporate citizenship:
a. Engaged
b. Innovative
c. Integrated
d. Transformative
Answer:
Developing the capacity to address social needs is the biggest challenge in which stage
of corporate citizenship?
a. Innovative
b. Integrated
c. Engaged
d. Elementary
Answer:
How employees talk informally can inhibit ethical behavior.
a. True
b. False
Answer:
Perspective taking skills play an important role in which component of ethical
behavior?
a. Moral judgment
b. Moral character
c. Moral motivation
d. Moral sensitivity (recognition)
Answer:
What is a true statement about dialogue?
a. Can’t be used during conflict
b. Focuses on the gathering and processing of information
c. Product of an I-Thou relationship
d. All of the above
Answer:
What is moral hypocrisy?
Answer:
Evaluate issues according to their magnitude and _______________.
Answer:
A ____________________ leader is skilled at manipulating others for personal gain.
Answer:
Mismanaged agreement is also referred to as ______________________.
Answer:
Those with high moral __________________ define themselves in terms of their
ethical commitments.
Answer:
Name and explain the five behavior patterns of exemplary leaders. Identify the five
strategies that can keep you from becoming a toxic follower.
Answer:
The four aspects of marketing are product, price, ____________ and ______________.
Answer:
Name and explain the two principles of Justice as Fairness theory?
Answer:
___________ justice describes how individuals perceive their treatment by authority
figures.
Answer:
____________________ describes a high degree of compatibility between employee
and organizational values.
Answer: