Which of the following resistances to change is implicit?
A) strike
B) increased error
C) resignation
D) complaint
E) work slowdown
Which of the following is the major challenge for managers in a fully networked
organization?
A) eliminating the need for paper communication by relying entirely on e-mail, file
transfers, and the like
B) retaining team members who can easily move to another employer when demand for
their services changes
C) managing contract and temporary workers
D) maintaining a “virtual office” through the use of computers, interoffice networks,
and the Internet
E) managing people who work together but are geographically separated
David Myers is of the opinion that people who drive SUVs are rash drivers. He feels
that people driving SUVs do not respect road rules and always violate traffic
regulations. What personal factor is most likely to be affecting Myers’ perception of
SUV drivers?
A) his financial background
B) his expectations
C) his interest
D) his motive
E) his personality
Myriam is analyzing the gender roles of men and women in management in the United
States and comparing them to the gender roles in management in Japan. She is
surveying fifty male and fifty female managers in each country to compare their daily
behavior. Myriam’s study exemplifies how ________ contributes to OB.
A) anthropology
B) psychology
C) archaeology
D) political science
E) corporate strategy
Jackie thinks that she is paid a lot less than other employees in her division and feels
extremely resentful. She starts taking long breaks and generally wastes time. Her
actions resulted from a perceived lack of ________ justice.
A) interactional
B) interpersonal
C) procedural
D) distributive
E) associative
Which of the following is not a common characteristic of an effective team?
A) The team has adequate resources.
B) The team has effective leadership.
C) The team has a climate of trust.
D) The team has a performance and evaluation system that reflects team contributions.
E) The team is the right size for the task-about 15-20 people.
Janice Hartley works as a writer at a fashion magazine in New York. She was recently
asked by her editor to write an article on “10 must-haves for the autumn season.” Her
editor has now sent back the article saying it is not interesting enough to hold the
attention of the reader. Janice is upset and disappointed about the feedback. Which
component of an attitude is represented in this scenario?
A) positive component
B) cognitive component
C) affective component
D) behavioral component
E) evaluative component
Which of the following is the most likely reason why employers should employ older
workers?
A) They adjust to new technology promptly.
B) Older workers have extensive work experience.
C) Older workers are flexible and learn quickly.
D) They have shorter tenures and hence lower pension benefits than younger workers.
E) The rates of unavoidable absences are lower than those of younger workers.
The ________ of an environment refers to the degree of heterogeneity and
concentration among environmental elements.
A) density
B) simplicity
C) complexity
D) intricacy
E) permeability
Which of the following statements is true regarding power?
A) A is said to have power over B if B controls something that A desires.
B) The greater A’s dependence on B, the greater A’s power in the relationship.
C) If A has the capacity to influence the behavior of B, then A is said to have power
over B.
D) A can have power over B only if A is B’s leader.
E) A can have power over B only when A and B have similar goals.
Following this discovery, Megan starts coming to work late and her productivity begins
to suffer. Which of the following is most similar to the scenario mentioned above based
on the equity theory?
A) Dawn starts coming to work early and stays late once she learns that the mid-term
review is around the corner.
B) Greg believes he works harder than any of the other members in his department as
they often leave the office before him.
C) Lisa starts working longer hours after learning that her co-workers earn less than she
does for the same work.
D) Myrtle produces a higher number of units to compensate for the lower quality of her
output.
E) Beth submits her resignation after she was passed over for promotion for the second
time.
After restructuring, your division has had trouble filling the open positions with
appropriate candidates. The selection processes used by human resources have not yet
adjusted to the new criteria required for the restructured job positions. This problem is
an example of which kind of resistance to change?
A) structural inertia
B) limited focus of change
C) group inertia
D) threat to expertise
E) threat to established power relationships