Using a single outcome measure is recommended when designing a performance
evaluation system.
In structural terms, a virtual organization is highly centralized, with little or no
departmentalization.
The encounter stage of the socialization process consists of the period of learning that
occurs before a new employee joins an organization.
More and more organizations are resorting to teams as they represent a better way to
use employee talents.
The four functions of communication are control, motivation, emotional expression,
and information.
During the forming stage of group development, close relationships develop and the
group demonstrates cohesiveness.
Individuals low in self-efficacy respond to negative feedback with increased effort and
motivation.
Megan Cardova, who works as a sales executive at Orbit Bank, has been failing to meet
her sales targets for the last 10 months. Recently, she had a face-to-face discussion with
her manager where she said that the unrealistic targets were the reason for her
underperformance. The manager, however, noticed that all the other team members
were achieving their targets and sometimes were even achieving more than the set
numbers. Which of the following is Cardova’s behavior most likely to be characterized
as according to the attribution theory?
A) low distinctiveness
B) high rigidity
C) high traceability
D) low consensus
E) low consistency
________ is defined as the processes that account for an individual’s intensity,
direction, and persistence of effort toward attaining a goal.
A) Leadership
B) Management
C) Learning
D) Emotional labor
E) Motivation
According to the attribution theory of leadership, a person aiming to be a leader has to
________.
A) gain sufficient experience to be a leader
B) possess qualities like charisma and intelligence
C) make changes on ground before leading people
D) possess many significant actual accomplishments
E) shape the perception that he or she could be a leader
Applicants describe how they handled specific problems and situations in previous jobs
in a(n) ________ interview.
A) behavioral structured
B) audition-type
C) performance-simulation
D) problem-solving
E) reflection
________ are defined as organized mental representations of the key elements within a
team’s environment that team members share.
A) Path-goal models
B) Task models
C) Mental models
D) Individual models
E) Specific models
Erika wants to become the head of the HR department. Although the role comes with a
generous salary hike and will put her in charge of several subordinates, she is mainly
pursuing this position because she believes she can do the job better than anyone else
and wants people to know this. According to McClelland’s theory of needs, which of the
following needs is Erika primarily driven by in this case?
A) the need for stability
B) the need for achievement
C) the need for security
D) the need for affiliation
E) the need for power
George is trying to teach his two-year old son to gently caress their cat. George softly
strokes the animal and every time his son does the same, he rewards him with kind
words like “good job!” The child is very attentive during the process and claps his
hands when his father praises him. However, as soon as George leaves, the boy lunges
for the cat and grabs it by the tail. Which process of social-learning theory is failing?
A) attentional processes
B) justification processes
C) retention processes
D) motor reproduction processes
E) reinforcement processes
Which of the following performance evaluation methods is often used in recommending
students to graduate schools?
A) written essays
B) critical incident analysis
C) BARS
D) group order ranking
E) graphic rating scales
Aggressiveness, innovation, and risk taking are called the ________ of the culture at the
Rogue Vogue Corp.
A) foundational values
B) institutional traits
C) core values
D) significant traits
E) unique values
________ is not a benefit of flextime.
A) Reduced absenteeism
B) Decreased work/life balance
C) Increased productivity
D) Reduced tardiness
E) Increased autonomy
Kimberly Ortiz strongly believes in working for a company which promotes diversity.
She believes that such organizations are respectful of differences and allow employees
more exposure. She recently attended an interview where she was told that the company
follows policies which focus on organizational diversity. However, when she finally
joined the company, she had a strong feeling that the company’s claim was not true.
Which of the following, if true, weakens Kimberly’s belief that the company does not
encourage diversity?
A) Eighty-five percent of the top management positions in the company are held by
men.
B) She is the only African-American member in the entire workforce.
C) The workforce is not dominated by any specific ethnic or racial group.
D) The previous company she worked for made a conscious effort to employ an equal
number of men and women.
E) Her team members believe that they are treated equally in spite of differences in
performance.
Describe and explain the five most prevalent climate categories that comprise the
ethical dimensions of organization cultures.
Discuss the advantages and disadvantages of flextime.
Describe the relationship between trust and leadership.
Compare the fundamental attribution error and the self-serving bias.
What is social loafing? How can the management undermine the tendency of social
loafing?
What is organizational demography? What is its significance?
Rachel, a sales executive at a bank, earns $35,000 a year. Her company often allows her
to work her schedule around her daughter’s school athletic events. She believes in the
goals of her organization and works hard toward achieving them. Rachel’s husband,
Peter, has recently joined an engineering firm as a designer. He earns $75,000 a year.
His job involves working long hours from Monday to Friday, and his work is often
stressful. But he enjoys his work and is passionate about the projects he works on. Due
to Peter’s time constraints, his wife, Rachel, attends all their children’s school events.
How would you compare Rachel and Peter’s levels of job satisfaction? Describe how
you would measure their satisfaction level if the level of comfortable living in their
country is $40,000. In addition, name at least three major job attitudes that play a part in
each of their satisfaction levels.
How would you relate the concepts of wheel network and information overload?