Increasing globalization of the economy and a growing competitive work environment
with a premium on product and service quality is one of the trends enhancing the
importance of HRM.
Training refers to learning opportunities designed to help employees grow.
The majority of personality tests have been developed around five personality factors.
Interviews are the most common form of personnel selection and the method that
requires the least amount of training and attention to achieve high overall validity.
A job posting system that is linked to internal training opportunities is likely to increase
the effectiveness of the system.
Some commonly used developmental programs include assessment centers, job rotation
programs, in-house training programs, and tuition-refund or assistance plans.
Assessment Centers use a very narrow range of testing methods to determine a
candidate’s likelihood of success in entry-level positions.
The so-called “digital divide” is becoming larger, causing recruiters to become even
more creative as they attempt to source a diverse pool of applicants.
The Taft-Hartley Act of 1947 prohibits union discrimination against workers who do
not want to participate in union activities, including strikes.
In a point-factor plan, a job’s relative worth is the sum of the numerical values for each
degree within each factor.
__________ involves the arrangement of work tasks based on the interaction of people,
technology, and the tasks to be performed in the context of the mission, goals, and the
strategic plan of the organization.
A) Employee and organizational development
B) Organizational design
C) Staffing
D) Performance management
E) Organizational development
An agreement that allows an independent organization or individual to run a business
using the name of an established business for a fee is known as.
A) franchising
B) exporting
C) licensing
D) contract manufacturing
E) management contract
White men are not legally able to file suit under Title VII of the CRA.
__________ requires organizations to give affected employees 60 days written notice of
when a plant will close or when mass layoff are expected.
A) Covenant of good faith and fair dealing
B) Collective bargaining agreement
C) Fair Ethics Act
D) Worker Adjustment and Retraining Notification Act
E) Covenant of disclosure
Organizations use all of the following ways to terminate an employee EXCEPT:
A) Downsizing
B) Early retirement package
C) Layoffs
D) Progressive Discipline
E) Outplacement programs
OSHA does NOT have responsibility for which of the following?
A) Developing enforceable standards.
B) Record keeping and reporting.
C) Inspection of the workplace.
D) Inspection of record-keeping forms.
E) Inspection of employee payslips.
The concept of __________ provides that employees have a duty to protect confidential
information.
A) implied contract
B) covenant of nondisclosure
C) The Fair Ethics Act
D) whistleblowing
E) public policy
The Equal Pay Act (EPA) prohibits indiscrimination on the basis of age by
apprenticeship programs, including joint labor-management apprenticeship programs.
All of the following are attempts to control intentional rating errors EXCEPT:
A) using forced distribution or other forms of ratee comparison systems
B) using multirater systems.
C) requiring cross-checks or reviews of ratings by other people
D) training raters how to provide negative evaluation.
E) providing frame-of-reference training.
The __________ program provides for medical expenses and pay in cases where the
illness or injury is work related.
A) employee welfare
B) social security
C) workers’ compensation insurance
D) unemployment compensation insurance
E) employee services
Grace has been working for Acme Company for over 4 years. Acme recently conducted
a compensation audit. As a result of the audit, some employees received pay increases
and some did not. Grace believes there was bias in the procedures governing the salary
decisions. What is Grace concerned with?
A) Distributive Justice
B) Interpersonal Justice
C) Fair Justice
D) Procedural Justice
E) Ethical Justice
The questionnaire method for obtaining work analysis information:
A) Can be less expensive and quicker to use.
B) Is the best technique for collecting performance appraisal information.
C) Is good for collecting information on infrequently performed activities.
D) Provides a deeper understanding of job duties than relying on incumbents’
descriptions.
E) Is time-consuming and therefore typically regarded as the most expensive method.
When an organization directly owns part of or an entire business in a foreign market, it
is called __________.
A) franchising
B) exporting
C) licensing
D) contract manufacturing
E) foreign direct investment
Which HRM domain includes affirmative action/diversity, promotion/separation, and
orientation?
A) Organizational design
B) Performance management and appraisal
C) Staffing
D) Reward systems and compliance
E) Employee training and organizational development
Joy and her manager agreed in January that in order to be ready to take on a new group
project in June, Joy should complete a class that would certify her in project planning.
Both Joy and her manager agreed that 6 months was a reasonable time frame for
completing this course, and earning the certification. How Joy is rated at the end of the
review period, if she is not able to attend the training by June will depend on if her
manager believes that there ______ that did not allow Joy to complete the objective.
A) was a lack of utility
B) should have been BOS
C) were situational constraints
D) was a central tendency effect
E) were anchoring effects
Letters of recommendation are:
A) Used for selection in the public sector, however, it is illegal to ask for letters of
recommendation in the private sector
B) Most useful to an organization as a selection tool, when they are written by the
reference without any direction from the company with regard to tasks related to the job
in question
C) Very helpful in the selection process because they provide information that is not
related to the job, and that would otherwise not have been known.
D) Useful predictors of performance on the job because they provide details about the
applicants personal life that can not be asked on an application
E) Most useful to the company when there is some guidance provided to the reference
related to the specific skills required for the job
A primary outcome of work analysis will be the ability to
A) identify candidates for promotion
B) determine the activities that make up a job
C) identify the key elements of the corporate culture
D) Test the organization’s compensation practices
E) Investigate and document individual employee competencies
What are the advantages of Scanlon and Rucker plans over IMPROSHARE?
List a 3 to 5 major Human Resources Management (HRM) responsibilities.
Which is more important, procedural or distributive justice? Why?
When does harassment become unlawful?
What does the self-report personality inventory consist?
What steps would you take in creating a realistic job preview? What types of
information would be gathered? What measures would you take to avoid the downside
of RJPs, losing good candidates to firms that are taking more of the flypaper approach?
List a few trends adopted by organizations to improve work-family balance.
The organization that you work for has recently had sexual harassment litigation
brought against it. In response, the CEO has asked you to develop a management
strategy against sexual harassment. Discuss how you would develop such a plan.
List a few guidelines for effective jobposting systems.
List the rules provided by the EEOC for the imposition of BFOQs.