According to Douglas McGregor’s Theory Y, a manager assumes that employees
________.
A) need to be directed
B) prefer to be controlled
C) learn to accept responsibility
D) need to be micromanaged
E) attempt to avoid work
In a negotiation process, which of the following activities is most likely to be included
in the preparation and planning step?
A) justifying your original demands
B) determining your best alternative to a negotiated agreement
C) determining where the negotiation will take place
D) designing procedures for implementing the agreement that has been worked out
E) exchange of the initial proposals or demands
Which of the following terms best represents voluntary actions that violate significant
organizational norms and, in doing so, threaten the well-being of the organization or its
members?
A) undue hardship
B) deviant workplace behavior
C) antidiscrimination and retaliation
D) progressive discipline
E) wrongful termination
Rose Buffay needs to give a presentation to the board of directors of her organization
next week. She knows that her presentation will play an important role in her
performance appraisal in the next quarter. However, she knows that two of her
colleagues, John Roy and Keith Mathews, will also be giving a presentation on the
same issue. She is nervous because she believes that men have a better flair for giving
presentations. Buffay’s perception of Roy and Mathews is most likely characterized by
________.
A) a halo effect
B) a contrast effect
C) a hindsight bias
D) stereotyping
E) a confirmation bias
In the context of behavioral dimensions of leadership identified in the Ohio State
Studies, ________ is the extent to which a person’s job relationships are characterized
by mutual trust, respect for employees’ ideas, and regard for their feelings.
A) consideration
B) transaction
C) authentication
D) task orientation
E) identification
________ refers to the shared perceptions organizational members have about their
organization and work environment.
A) Organizational climate
B) Institutionalization
C) Microcosm
D) Groupthink
E) Organizational apprehension
A(n) ________ is an abstraction of reality, a simplified representation of some
real-world phenomenon.
A) model
B) input
C) process
D) outcome
E) objective
Limited focus of change is a major source of resistance to change that originates from
an organizational source. It indicates that ________.
A) groups in the organization that control sizable resources often resist change
B) changes in organizational patterns may threaten the expertise of specialized groups
so these groups tend to resist change
C) organizations have structural inertia that acts as a counterbalance to sustain stability
D) organizations consist of a number of interdependent subsystems and one can’t be
changed without affecting the others
E) even if individuals want to change their behavior, group norms may act as a
constraint
Which of the following statements is true regarding perception?
A) Perception of reality is independent of one’s personality.
B) Our perception of a target is not affected by the context of the situation in which the
perception is made.
C) Our perception of reality can be different from the objective reality.
D) Our perception of reality is independent of our past experiences.
E) We form a perception of a target by looking at it in isolation.
According to Mintzberg’s classification of managerial roles, the role of a(n) ________
is to transmit information received from outsiders or from other employees to members
of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disseminator
Which of the following methods of third-party negotiation always results in a
settlement?
A) mediation
B) consultancy
C) arbitration
D) conciliation
E) execution
McClelland’s theory is based on which of the following needs?
A) stability, growth, and security
B) achievement, power, and affiliation
C) self-actualization, stability, and safety
D) hygiene, control, and security
E) control, status, and self-actualization
The top management of Myers Corp are planning a reorganization of their company to
cut costs and increase efficiency. The different department heads have been asked to
present their departmental strengths, needs, and concerns at a meeting. The various
division heads have come to an agreement that clarity of goals and tasks, detailed
procedural guidelines like employee manuals, and a cooperative workforce are their
main strengths. Additionally, they are of the opinion that cutting managerial positions to
reduce costs and reorganizing Myers Corp as a relatively flat organization is a good
approach. This scenario reflects the operation of ________ in replacing the support and
ability offered by leaders.
A) vision
B) traits
C) attributes
D) substitutes
E) charisma