Employees’ free speech rights are more explicit than their rights to privacy.
The Railway Labor Act allows Congress and the President to intervene in a labor
dispute if interstate commerce is disrupted.
The ADAAA broadened the definition of a disability and added communicating to the
list of major life activities.
Bona fide occupational qualification is a basic defense that an employer can use in a
discrimination case.
Teletraining consists of employees and managers commuting to off-site job-training
areas.
Workers’ compensation insurance premiums are typically 8% per $100 of wages.
Below-market compensation is more prevalent at larger companies in less competitive
industries.
There are occasions when a manager may legitimately and legally skip steps of a
progressive discipline process when disciplining an employee.
When assessing the basis of a performance problem, managers should focus on
employee ability and motivation, and largely ignore situational factors, since these are
beyond the employee’s control.
The job summary lists the knowledge, skills, and abilities that workers need to perform
the job successfully.
Cartoon Corporation has its production facilities in the United States but is expanding
into foreign markets. Cartoon is in Stage 1 of internationalization.
The right to strike is unlimited in public sector unions.
Research suggests that pay-for-performance raises productivity but decreases job
satisfaction.
An accounting firm discovers that its junior accountants are not properly completing
IRS forms on the new computer system when preparing customers’ income taxes. This
problem can best be resolved through:
A) retraining.
B) skills training.
C) cross-functional training.
D) creativity training.
In what way are compensation programs for salespeople different from compensation
programs for other types of employees?
A) Accurate market data on pay practices are easier to find for salespeople than for
other types of employees.
B) The reward system for non-salespeople is more supervisory than it is for salespeople.
C) There is less performance variation between salespeople than between
non-salespeople.
D) Perceptions of pay inequity are a lesser concern for salespeople than for
non-salespeople.
When whistleblowing occurs in a company, management should most likely:
A) use an informal investigation process.
B) discharge the employee to prevent further problems.
C) take immediate action if the allegations are verified.
D) guarantee whistleblowing employees lifetime employment.
Additional Case 6.1
Central Enterprises is suffering an economic downturn, and the workforce needs to be
reduced. Upper-level managers are debating the costs and benefits of various employee
separations. Brian argues that the company needs to make immediate cuts to both
management and labor. The cuts need to be made in such a way that the scope of the
company and its markets are not affected. The firm needs to do more with fewer people
according to Brian.
Other managers want to take a long-term, less traumatic approach. According to
Natalie, the firm has time to consider the problems and gradually reduce the workforce
rather than making sudden staff cuts. Natalie points out that 35% of the workforce is
over age 62.
The VP of HR, LaTisha, wants the least disruptive reduction process possible. LaTisha
just finished a major labor negotiation with the union and is not ready for another. She
points out that turnover has been fairly high. Along with considering workforce
reductions, LaTisha wants to know why people are leaving the company voluntarily.
Refer to Additional Case 6.1. Brian would most likely advocate a strategy of:
A) attrition.
B) downsizing.
C) rightsizing.
D) early retirements.
The projected participation rate for women in the workforce is expected to reach
________% by 2015.
A) 25
B) 40
C) 50
D) 65
In human resource planning, the answer to the question, “How many candidates should
we recruit?”:
A) is based on the firm’s affirmative action plan.
B) comes from the yield ratio calculated in the forecast.
C) is directed by EEO consideration and the size of the labor pool.
D) depends on the state of the labor pool and the current economy.
Additional Case 17.1
Hollar, Inc. is a U.S.-based, international car manufacturer with assembly facilities in
12 countries. Currently, expatriate managers and local national managers are hired and
promoted according to the direction of the home office. Hollar has a strategic alliance
with a large African ship building company in order to move into that market. Hollar
recently purchased Tyro, a firm based in France that makes automobile components.
Tyro’s production facilities are located in France, but the firm has dealerships and
customers throughout Europe.
Hollar plans to open a new plant in India within the next four years. Some of Hollar’s
top executives advocate using expatriates to oversee the construction of the new facility.
Another group of Hollar executives assert that host-country nationals should manage
the project.
Refer to Additional Case 17.1. Prior to being purchased by Hollar, Tyro was most likely
in which stage of internationalization?
A) Stage 1
B) Stage 2
C) Stage 3
D) Stage 4
Which of the following typically handles outplacement activities?
A) External consultants hired by the firm
B) Local employment agencies
C) HR specialists at the firm
D) Federal agencies
Pay openness would work best in which of the following situations?
A) Company A – high employee involvement and a culture of trust
B) Company B – high degree of competition and employee turnover
C) Company D – significant pay differences between professionals
D) Company E – significant emphasis on nonmonetary rewards
A(n) ________ is a collection of career development materials.
A) career path
B) career workbook
C) organizational assessment
D) career resource center
Critics of the WARN Act argue that employees should not be given notification
because:
A) litigation is more likely to occur.
B) employees will demand more pay.
C) employee productivity is likely to decline.
D) competitors may try to hire departing workers.
A compensation system that assumes that employees should be compensated based
upon their abilities, potential, and flexibility to perform multiple tasks is a(n) ________
compensation system.
A) traditional-oriented
B) knowledge-based
C) equity-based
D) job-centered
If labor demand equals labor supply, HR needs can best be met by:
A) retraining long-term employees.
B) transferring employees internally.
C) reducing employee work hours.
D) paying overtime to employees.
Surveys of workers on the issue of random drug testing show that:
A) drug testing significantly reduces worksite crime.
B) tests have no impact on reducing workplace violence.
C) most employees accept random drug testing when it’s related to safety.
D) more nonunion workers accept random drug testing than union workers.
Seneca is a small firm with 350 employees that is considering the idea of exporting.
Which of the following would most likely prepare Seneca and its staff for such a move?
A) Establishing a TQM program to meet ISO 9000 standards
B) Empowering employees through participative management
C) Establishing an MBO program
D) Focusing on diversification
Which term refers to an employee’s final interview following separation?
A) Exit interview
B) Follow-up interview
C) Appraisal interview
D) Outplacement interview
A company’s overall plan for dealing with labor relations is its ________.
The rate of employee separations in an organization is referred to as ________.
________ are benefits given by a company to laid-off employees over and above state
unemployment benefits.
A(n) ________ is an appraisal tool that asks managers to assess the results achieved by
workers.
A benefits program that allows employees to select the benefits they need most from a
menu of choices is referred to as a(n) ________.
The ________ is an approach to managing international operations in which nationality
is downplayed and the firm actively searches on a worldwide or regional basis for the
best people to fill key positions.
What is information dissemination? What types of technology aid the process of
information dissemination?
External sources of information that workers can access quickly when they need help in
making a decision or performing a specific task are referred to as ________.
The practice of replacing narrowly defined job descriptions with broader categories or
related jobs is referred to as ________.