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During the ________ stage, a new employee compares his or her expectations with the
realities in the organization.
A) prearrival
B) encounter
C) metamorphosis
D) post-arrival
E) post-encounter
Which of the following statements is true regarding integrative bargaining?
A) Integrative bargaining leaves one party a loser.
B) Integrative bargaining is used in labor-management negotiations most of the time.
C) Integrative bargaining focuses on long-term relationships.
D) Integrative bargaining operates under zero-sum conditions.
E) Integrative bargaining involves low information sharing.
Which of the following types of justice relates most strongly to job satisfaction,
employee trust, withdrawal from the organization, job performance, and citizenship
behaviors?
A) associative justice
B) interactional justice
C) distributive justice
D) procedural justice
E) integrative justice
The conflict-handling techniques are characterized by two dimensions, cooperativeness
and assertiveness. Cooperativeness indicates the degree to which ________.
A) one party attempts to satisfy his or her own concerns
B) one party attempts to suppress the conflict
C) the parties attempt to find a win-win solution
D) one party attempts to satisfy the other party's concerns
E) the parties are willing to involve a third party in conflict resolution
The belief that effective teams have in their ability to succeed is called ________.
A) goal specificity
B) reflexivity
C) mental model
D) common purpose
E) team efficacy
Which of the following is true about emotions?
A) They are experienced over several days or months.
B) They are never caused by specific events.
C) They are less intense than moods.
D) They are critical to rational thinking.
E) They are less fleeting than moods.
By the end of the ________ stage of socialization, the new members internalize and
accept the norms of the organization and their work group, are confident in their
competence, and feel trusted and valued by their peers.
A) encounter
B) post-arrival
C) establishment
D) metamorphosis
E) adaptation
Which of the following statements is true regarding flexible benefits?
A) Flexible benefits are awarded through uniform packages to cover the requirements
of a married couple with two children.
B) Flexible benefits are in accordance with the belief that employees have identical
needs that must be rewarded identically.
C) Gainsharing and profit-sharing plans are two major types of flexible benefits.
D) Flexible benefits can be altered to meet employee needs based on age, marital status,
and number and age of dependents.
E) Flexible benefits are given based on an employee's skills, competence, and
productivity.
Christina Hutchins was recently recruited by a publishing firm in Manhattan. During
her first month in the job, she demonstrated positive core self-evaluations. Which of the
following did she most likely do?
A) mentioned that she was confident about her basic competence
B) expressed dissatisfied with the nature of work
C) set less ambiguous goals and objectives
D) gave up easily on tasks when faced with difficulties
E) did not consider her work as challenging and fulfilling
In order to predict human behavior, it is best to supplement intuitive opinions with
information derived from ________.
A) common sense
B) direct observation
C) systematic study
D) speculation
E) organizational theory
Leaders who want to foster a climate that reinforces ethical behavior do all of the
following except
A) set high ethical standards.
B) demonstrate good ethical behavior.
C) encourage integrity among employees.
D) reward employees demonstrating integrity.
E) use their charisma to enhance power over followers, directed towards self-serving
ends.
Ben has been working as a process executive at an accounting firm for the past two
years. A hard worker, his work is of good quality and he often puts in extra hours at the
office to ensure his schedules are on track. Noticing his efforts, the management offers
him a 20 percent hike. Two months later, Ben submits his resignation and soon joins a
startup organization, at a senior position. Which of the following best explains this
situation?
A) Ben felt the hike was unwarranted.
B) Ben, though highly skilled, lacked ambition.
C) Ben was motivated by the prospect of extrinsic rewards.
D) Ben found his work to be routine and monotonous.
E) Ben was gunning for a position at the competing firm all along.
Which of the following statements is most likely to be true regarding people with
proactive personalities?
A) They react passively to situations.
B) They tend to display their true dispositions and attitudes in every situation.
C) They tend to be selfish and exploitive and believe others exist for their benefit.
D) They are more likely than others to be seen as leaders.
E) They are narcissistic in nature and require constant admiration.
Ask Socrates Inc. employees are allowed to dress informally. This is an example of a
________ through which organizational culture is transmitted.
A) primary procedure
B) ritual
C) material symbol
D) symbolic act
E) fundamental mechanism
Which of the following represents the second stage in the five-stage group development
model?
A) adjourning
B) performing
C) storming
D) forming
E) norming
