The EEOCs definition of an applicant is not relevant to cases of adverse treatment.
One of the guidelines for effective job posting systems is posting all permanent
promotion and transfer opportunities for at least one week before recruiting outside the
organization.
A job posting system that is linked to internal training opportunities is likely to increase
the effectiveness of the system.
The mental processes category under PAQ contains information on the reasoning,
planning, decision-making, or information-processing activities are necessary to
perform the activities?
All claims of discrimination under CRA, ADEA, and ADA need be filed with the
EEOC either directly or through dual filing with a state agency.
One reason for the failure of PFP systems is that employees do not understand the
connection between their performance and changes in pay.
The more you introduce an employee to the culture of the company before their first
day of work the more confused they will be. It is best to wait until the first day of work
to begin orientation.
Tips for managers to be better coaches include the following EXCEPT:
A) Support the employees learning by asking them about the actions they have taken
and how successful they were.
B) Provide positive feedback to employee regarding the career development steps taken
by the employee.
C) Outline minimum performance requirements you expect of the employee in their
current job.
D) Help employee to work on easiest career goal first.
E) Actively listen to the employee.
Occupational injuries must be recorded in all of the following instances EXCEPT when
the injury results in:
A) a restriction of motion.
B) first aid treatment.
C) transfer to another job.
D) one or more lost workdays.
E) loss of consciousness.
Individuals who are residents of the organizations home country who are sent offshore
on assignment are called __________.
A) third-country nationals
B) host country nationals
C) parent country nationals
D) parent host nationals
E) third-host nationals
The __________ rating method presents raters with pairs of behavioral statements
reflecting different levels of performance on the same performance dimension.
A) behaviorally anchored rating scales (BARS)
B) computerized adaptive rating scales (CARS)
C) management by objectives (MBO)
D) behavioral observation scales (BOS)
E) performance distribution assessment (PDA)
A(n) __________ is formed when companies agree to partner with one another, but do
not set up a separate entity.
A) Joint venture
B) Merger
C) Strategic alliance
D) Sole ownership
E) Task force
The defined benefit plans purchase insurance with the __________, which insures
pension moneys in the event that the company goes bankrupt.
A) EEOC
B) DC
C) PBGC
D) FLSA
E) COBRA
You are a management consultant who has recently been hired by a large utility
company to redesign their compensation system. Which of the following job analysis
methods would be best suited for this purpose?
A) JDS: because it is very well researched as a method
B) PAQ: because it presents job evaluation information
C) CIT because the incidents observed will help define performance for future
employees
D) JCQ because it is the only method to provide information related to job
compatability
E) PAQ: because it provides an analysis of skills and related selection tests
External recruiting is especially effective when?
A) You have a very small budget
B) The company is growing and is trying to increase the diversity of its workforce
C) The position is a very high level, for instance VP of Finance
D) The company needs to boost the morale of its employees
E) You have a large company with a succession plan
You have announced a pay for performance system, however, your budget is not large
enough to truly differentiate between your top performers and your marginal
performers. What is a possible outcome?
A) You may end up with high turnover among your marginal performers because of
perceived inequity
B) All employees will be more motivated to achieve the new performance goals.
C) Employees will be motivated to work together in teams to increase the likelihood of
rewards.
D) The composition of the workforce will shift to employees who thrive in high-risk
situations.
E) Your top performers will perceive the plan as inequitable and may leave the
company
A textile mill in its efforts to launch a wellness program for its employees should follow
all of the following EXCEPT:
A) Launch simple programs such as blood pressure and cholesterol screening or
distribute information about nutrition to employees.
B) Schedule events before work, during lunch, or after work so the activities do not take
employees away from their regular duties.
C) Take advantage of community services.
D) Disallow employees to plan and implement activities and conduct a survey to assess
employees health and recreational interests.
E) Find out what other firms in the area or industry have done and learn from their
experiences.
The successful placement of employees within international assignments is important to
the success of a transnational organization. Studies have shown that difficulty adjusting
to a different ______ is the number one reason for the failure of international
assignments.
A) level of collectivism
B) level of compensation
C) set of laws
D) currency
E) culture
Each of the following is legally desirable regarding performance appraisal procedures
EXCEPT:
A) Providing a formal appeal process.
B) Outlining specific, objective performance standards.
C) Providing written instructions for raters to follow.
D) Training raters on rating errors and EEO laws.
E) Adapting procedures to meet unique requirements of employees of different races.
Which of the following cases dealt with the issue of sexual harassment?
A) McDonnell Douglas v. Green
B) Watson v. Fort Worth Bank & Trust
C) Diaz vs. Pan American World Airways
D) Harris v. Forklift
E) United Steelworkers vs. Weber
According to NLRA:
A) management cannot interfere with, restrain, or coerce employees in the exercise of
their rights to organize, bargain collectively.
B) management cannot dominate or interfere with the formation or administration of
any labor organization.
C) management cannot encourage or discourage membership in any labor organization
by discrimination with regard to hiring.
D) management cannot refuse to bargain collectively with representatives of the
employees.
E) management can discharge or otherwise discriminate against an employee because
he or she has filed charges or given testimony.
The General Mental Ability Test (GMAT) is an example of a(n) __________.
A) achievement test
B) personality test
C) performance test
D) cognitive ability test
E) knowledge-based test
What are the objectives of an effective compensation system?
How would you handle an internal and external whistleblower within your
organization?
List the recommendations for implementing a multirater/360-degree appraisal system.
List the most common assessment exercises and explain any two.
Your organization has decided to develop a career development system and you have
been asked to lead this project. What steps would you take to develop such a system?
List the six steps in trend analysis.
List the three basic ways in which raters can make performance assessments.
What are some reasons – societal, technological, strategic – behind the use of flexible
work arrangements? Do you believe that work arrangements will become more
complex or stabilize over time?