Merit pay plans are also known as piece-rate systems.
Because the cost of labor is so high relative to other operating expenses, containing this
cost can have a large impact on a company’s ability to compete on price.
Employers can fire or reassign an employee who files EEO charges or parties who
testify on behalf of plaintiffs in cases of disparate treatment with no need to consider
the legal implications of those actions.
A discretionary penalty of up to $7,000 may be enforced for each serious OSHA
violation.
In the qualitative method, job is described in a descriptive, nonnumerical manner.
While multinational corporations sell their brand of product in multiple global
locations, they typically use raw materials sourced from a local source.
Introversion is a positive personality characteristic to look for in candidates for
managerial positions.
Which reward is best suited to the following situation: Production workers making
close to minimum wage; the manager wants to introduce a pay for performance plan
that will increase production numbers. Work is interdependent. Production output is
measured daily.
A) Individual bonus based on a percentage of company profits, paid at the end of the
year.
B) Group incentive; reward is a grocery store gift certificate of $100 awarded weekly.
C) Merit increase determined annually and typically 1 to 3% of base pay.
D) Individual incentive, reward is two tickets to Disney World awarded at the end of the
year.
E) Group incentive; reward is ten cent increase to base pay for the next year’s pay.
As the manager of a sales team, you want to establish a pay for performance system.
Currently they receive 100% commission in the form or cash. You want to diversify the
pay and control the budget while offering value to your staff. Which of the following
would you not consider?
A) Grant stock options for increases in repeat customer business.
B) Offer gift certificates to the gym, owned by the company, for sales above quota.
C) Increase their commission dollars per sale when they sell as a team.
D) Present a trip to the Bahamas, on the company yacht, to the team with the highest
sales.
E) Award tickets for the company’s box seats at the local music amphitheatre.
A(n) __________ leases the right to use its intellectual property to another firm.
A) Licensor
B) Licensee
C) Franchisee
D) Contractor
E) Expatriate
An arrangement that allows employees to work fewer days but longer hours is called
__________.
A) flextime
B) compressed workweek
C) job sharing
D) job rotation
E) permanent part-time work
A forecast of labor demand is:
A) Based on an assessment of the availability of individuals in the labor force who are
potential recruits of the firm.
B) Proceeded by an inventory of individuals and jobs currently available within the firm
C) Derived from a projection of how business/industry needs will affect human
resources
D) Inclusive of a forecast of resource availability both internal and externally available
E) Considered one of the more trivial aspects of human resource planning
During an interview, Josh realized that the interviewee displayed the same work
attitudes that he held. Based on this, Josh gave the interviewee favorable ratings. Josh’s
ratings were most likely biased by which type of phenomenon?
A) Similar-to-me effect
B) Coping effect
C) Efficiency effect
D) First-impression effect
E) Matching effect
All of the following are examples of internal factors that can influence HR planning
EXCEPT:
A) strategic business planning
B) diversification
C) legal environment
D) projected staff availability
E) recruitment planning
Which of the following is illegal under the Taft-Harley act?
A) Strike
B) Picketing
C) Primary boycott
D) Secondary boycott
E) Lockout
Which of the following is true concerning sources of information for work analysis?
A) Multiple sources should be avoided as often as possible
B) Never include both incumbents and supervisors in the process
C )There is no single best source to use when conducting work analysis
D) Observing incumbents does not influence their on the job performance
E) Establishing validity becomes difficult when there is data from more than one source
_____ is a systematic process of gathering information about work, jobs, and the
relationships among jobs.
A) Job description
B) Job evaluation
C) Job specification
D) Work analysis
E) Job classification
Companies should make sure that their drug testing policy includes all of the following
EXCEPT:
A) Notice to employees (or applicants) that drug testing will be conducted and the
procedures to be used.
B) A careful chain of custody to ensure that samples are not lost, mixed up, or switched.
C) A dignified but secure method of collecting samples.
D) Confirmation of all positive drug results with more sensitive tests.
E) Opportunity for the individual to not disclose which prescription or over-the-counter
drugs he/she uses.
Each of the following is a reason for the failure of PFP systems EXCEPT:
A) poor conceived connection between performance and pay.
B) the level of performance-based pay is too low relative to base pay.
C) lack of objective, countable results for most jobs, requiring the use of performance
ratings.
D) faulty performance appraisal systems.
E) union support for PFP systems.
As a part of Environmental scanning HR planners should:
A) Use data to determine if there are threats to the organization, such as political
changes that will impact the demand for highly trained personnel within the company.
B) Interview managers to gain a better understanding of the specific department in
which HR decisions are or will be made.
C) Develop a process and forms that will predict the availability of human resources
through succession planning.
D) Ensure that final interviews of qualified applicants provide more realistic job
previews.
E) Use regression analysis in order to quantifiably project resource availability from
internal and external sources.
__________ refers to the extent to which members of a society accept delayed
gratification of their material, social, or emotional needs.
A) Individualism
B) Power distance
C) Dichotomy
D) Long-term versus short-term orientation
E) Uncertainty avoidance
Which of the following is true regarding ergonomics?
A) Employers need not worry about ergonomics issues because the standard was
repealed by Congress.
B) Employers should take steps to solve ergonomics issues under the general duty
clause.
C) Elder care programs are available under the standard.
D) Management need only spend 10% of the operating budget on ergonomic remedies.
E) Ergonomics is the process of handling injury cases that have resulted in loss of
consciousness.