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In most organizations, projects cut across organizational boundaries, making it difficult
to implement projects exclusively within functional departments.
Answer:
Service-encounter repeatability provides a measure analogous to product volume for
goods-producing firms.
Answer:
The costs associated with maintenance and inspection of instruments are examples of
appraisal costs.
Answer:
If a multisite organization has a stable product line and highly predictable design, then a
responsive supply chain is the best design.
Answer:
A customer benefit package (CBP) consists of both a primary good and a primary
service.
Answer:
Discuss the three planning horizons used in forecasting and the types of decisions made
in each.
Answer:
Because the fixed-quantity system orders the same amount each time, time between
orders will be constant, even with variable demand.
Answer:
When a customer is unwilling to wait for an item that is not in stock and purchases the
item elsewhere, a backorder has occurred.
Answer:
Gantt charts can show what jobs are ahead of schedule, behind schedule, and on
schedule.
Answer:
In a just-in-time (JIT) system, the computer inventory data is the interface and control
point between customers and supply cycles.
Answer:
Computer-integrated manufacturing systems combine hardware, software, database
management, and communications to automate and control a broad range of production
activities.
Answer:
The goal of statistical process control (SPC) is to help identify and eliminate unwanted
causes of variation.
Answer:
The prominent vendors of enterprise resource planning (ERP) software are SAP and
Oracle.
Answer:
A car rental company at a major airport has 80% of its fleet of 200 cars rented each day
on average. Cars are rented for an average of 5 days. How many rentals are processed
each day on average?
Answer:
A manufacturer of automobile engines is designing a new Kanban system for engine
#321. The demand for #321 is
75/day, and they are built in groups of 8. The total process and wait time is 3 days. The
manager wants an alpha (α) of 2 or 200 percent. How many Kanbans are required?
Answer:
Answer:
Explain the concept of learning curves using an 80 percent learning curve as an
example.
Answer:
