the meeting suggested that this statement may be in error and that it might be
worthwhile to conduct a test to see if there is statistical support for the call center
manager’s statement. The file called Bank Call Center contains data for a random
sample of 67 customers from the call center population. Assuming that the population
standard deviation for past due amounts is known to be $60.00, what should be
concluded based on the sample data? Test using α = 0.10.
A) Because p-value = 0.4121 > alpha = 0.10, we do not reject the null hypothesis.
The sample data do not provide sufficient evidence to reject the call center manager’s
statement that the mean past due amount is $20.00 or less.
B) Because p-value = 0.4121 > alpha = 0.10, we reject the null hypothesis.
The sample data provide sufficient evidence to reject the call center manager’s
statement that the mean past due amount is $20.00 or less.
C) Because p-value = 0.2546 > alpha = 0.10, we do not reject the null hypothesis.
The sample data do not provide sufficient evidence to reject the call center manager’s
statement that the mean past due amount is $20.00 or less.
D) Because p-value = 0.2546 > alpha = 0.10, we reject the null hypothesis.
The sample data provide sufficient evidence to reject the call center manager’s
statement that the mean past due amount is $20.00 or less.
A golf ball manufacturer has three dimple patterns it is interested in analyzing to see
whether one results in longer driving distances. However, it also wishes to control for
the cover material the ball is made from since it believes that the material might affect
driving distance. Four materials can be used. The following data represent the results of
tests in which each combination of dimple pattern and cover material were used and the
length of the ball hit by a robot has been recorded. The test will be conducted using an
alpha = 0.05 level.