Johanna is excellent at applying tax law and other accounting principles in her job as a
manager in her accounting firm. She has equally high skills in working with the
employees she supervises but does not have as much skill in helping the firm shape the
vision for growth. Applying Katz’s skills model, at what level of management is
Johanna?
a. Top management
b. Middle management
c. Supervisory management
d. CEO management
Having a benchmark for what to look for if we want to be leaders is about
a. Trying to develop specifically the five major traits in the text
b. Giving a boss a specific set of traits to look for in potential new hires
c. Helping individuals see their own traits and decide if these are leadership traits
d. Specifically determining traits for a particular job promotion
Foresight and conceptualization are two characteristics of the first model of servant
leadership.
a. True
b. False