Which of the following is not a type of justice mentioned in the textbook?
A.distributive justice
B.compensatory justice
C.procedural justice
D.utilitarian justice
The case that is generally agreed to have “made” crisis management is the
A.Ford/Firestone tire tread separation case.
B.Johnson & Johnson/Tylenol case.
C.Enron scandal.
D.Exxon Valdez oil spill.
The most serious danger of using the conventional approach to business ethics is
A.reliance on normative ethics without regard to descriptive ethics.
B.lapsing into ethical relativism.
C.lack of innovation in ethical judgments.
D.stunting one’s moral development.
Which of the following is not a reason commonly given for community involvement?
A.moral justification.
B.positions the company to help themselves
C.companies can develop community support and trust.
D.a way to help employees build their resums
Which of the following is not a characteristic of sweatshops?
A.child labor
B.low pay
C.poor working conditions
D.forced prostitution
The Conference Board’s Ron Brown Award for Corporate Leadership honors companies
for
A.sustained high levels of corporate social performance.
B.leadership in corporate social responsibility research.
C.outstanding achievements in employee and community relations.
D.outstanding achievements in stakeholder management.
Distinct groups or parties that realize they have something in common, so that it makes
sense for them to join forces, typically form
A.joint ventures.
B.partnerships.
C.coalitions.
D.limited liability corporations.
Preferential treatment refers to all of the following except
A.the undergird of affirmative action.
B.its rational is the principles of compensatory justice.
C.compensation or reparation for an injustice.
D.reverse discrimination.
The Business Roundtable is an association of
A.Fortune 500 companies.
B.CEOs of leading companies.
C.leading consulting firms.
D.human resource executives.
Reasons to use the Golden Rule as an ethical principle include all of the following
except
A.it is accepted by most people.
B.it is a uniquely Christian principle.
C.it is easy to understand.
D.it is a win-win philosophy.
Concepts of right and wrong are increasingly being interpreted today to include all of
the following except
A.fairness.
B.justice.
C.equity.
D.equality.
Executive Excess reports that in 2009 the ratio of CEO pay to average workers’ pay was
A.620 to 1.
B.319 to 1.
C.1,063 to 1.
D.18 to 1.
The newest type of social regulations is concerned primarily with
A.environmental protection.
B.corporate welfare.
C.security.
D.educational reform.
The Yankelovich approach to issues identification is
A.well suited to spotting short-term trends.
B.based on spotting and interpreting fads as they become popular.
C.based on extensive interviews and surveys.
D.made available to non-profit organizations free of charge.
Lawrence Kohlberg’s model of moral development includes all of the following levels
except
A.the preconventional level.
B.the conventional level.
C.the postconventional level.
D.law and order morality.
The basic idea that underlies the principle of rights is that
A.they must be earned.
B.they are granted by the government.
C.they cannot be overridden by utility.
D.they are universal to all peoples.
The demographics, lifestyles, and social values of a society determine the firm’s
A.social environment.
B.economic environment.
C.political environment.
D.technological environment.
When Tiger Woods crashed his Cadillac Escalade into a fire hydrant and a tree, he made
several errors in managing that crisis. Which of the following is not one of his
mistakes?
A.waiting too long to issue a statement
B.running from the truth
C.hiding away
D.issuing a statement
The point at which a particular phenomenon suddenly begins to be activated is the
A.inception.
B.point of origin.
C.threshold.
D.entry barrier.
The normative question of ethics is
A.what is?
B.what ought to be?
C.how do we get from what is to what ought to be?
D.what is our motivation?
The challenge in all managerial situations is take what can be done and what should be
done and find
A.a balance.
B.the more practical solution.
C.the least costly approach.
D.the most effective action.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the history leading up to the Civil Rights Act of 1964.
The scorecard approach, in which operating managers can see that their efforts have
helped to avoid or prevent problems, is one way to
A.make public affairs truly relevant.
B.help managers develop a sense of ownership of public affairs thinking.
C.make it easy for the managers to use public affairs thinking.
D.show how public affairs makes a difference.
Preferential treatment
A.only occurs in hard quota affirmative action.
B.is not given to anyone other than minorities and women.
C.is based on the principle of compensatory justice.
D.is the ideal method of selecting employees.
One of the main issues related to genetically modified foods (GMFs) is
A.whether the federal government will provide research funding.
B.whether the living organism can be patented.
C.labeling requirements.
D.the ability to export and import GMFs.
Public opinion polls regarding business ethics are
A.clearly tied to reactions to the latest scandals reported by the media.
B.reflective of actual business ethics currently in practice.
C.unrelated to actual business ethics practices.
D.difficult to assess because the media keeps ethics scandals in the public eye.
All of the following are significant issues in cigarette advertising except
A.promotion of a dangerous product.
B.its aim at young audiences.
C.its aim at less-educated consumer markets.
D.its aim at less-developed countries.
Which of the following is not a dimension of quality listed in the textbook?
A.performance
B.durability
C.status
D.aesthetics
Kant’s categorical imperative argues that one’s sense of duty is derived from
A.divine command.
B.reason.
C.emotion.
D.desire.
The position that advocates that an MNC should continue to follow its home country’s
ethical standards even while operating in another country is known as
A.ethical relativism.
B.ethical egoism.
C.ethical imperialism.
D.ethical hegemony.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Briefly describe the process of moral development described by Kohlberg.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Watch one of the movies listed in Figure 17.5. Describe some of the difficulties the
whistle-blower encountered as a result of his or her actions.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Who determines the public interest?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What can be done to limit the influence of money on the political process?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Are the natural environment and nonhuman species properly considered stakeholders of
the firm?
Defend your answer.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why do businesses want a uniform product liability code?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What delineates a crisis from a problem?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Young children seldom have any money of their own to spend, nor can they get to the
store to buy things. Why, then, are marketers so anxious to advertise to children?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Calls for more transparency in corporate giving programs has again raised the question
of the role of business in society. Summarize the reasons for more transparency and the
reasons against it.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
One of the main criticisms of the total quality movement is that it has done nothing to
define quality. Philosophers have also wrestled with the definition of quality (see Pirsig,
Zen and The Art of Motorcycle Maintenance). Define quality in your own words. How
difficult is this task? What implications does the task of defining quality have for the
business/consumer relationship?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Account for the differences in perceived pressure to compromise personal standards of
conduct among senior managers, middle managers, and lower managers. Are the actual
pressures really different, or is there a difference in perception, or is there some other
reason?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe some of the major differences between issues management and crisis
management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The textbook says that when power gets out of balance, other forces are brought to bear
so that balance is restored. Name some of the other forces that are used to balance
business power. Describe how effective each of those other forces is in combating
business power.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the seven habits of highly moral leaders?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Explain Harry Markopolos’ opinion regarding the SEC.