Which of the following is not a major approach that business uses to influence
government?
A.lobbying
B.PACs
C.coalition building
D.vigilance
Answer:
Which of the following is not a strategy or action alternative in best addressing
stakeholders?
A.Deal directly or indirectly
B.Take offence or defense
C.Collaborate or participate
D.Manipulate or resist
Answer:
Simple correlations indicate that there is a connection between PAC giving and
A.growth in the number of PACs.
B.membership in PACs.
C.congressional voting.
D.tax loopholes.
Answer:
The affirmative action posture that enlarges the pool of applicants and systematically
favors minorities and women in actual decisions is called
A.passive nondiscrimination.
B.pure affirmative action.
C.affirmative action with preferential hiring.
D.hard quotas.
Answer:
A stakeholder’s ability or capacity to produce an effect within the firm is called its
A.power.
B.legitimacy.
C.urgency.
D.coercion.
Answer:
Multinational corporations are all of the following except
A.corporations operating with offices, factories, and headquarters in more than one
country.
B.multinational enterprises.
C.financial powerhouses
D.transnational corporations.
Answer:
Directors who have no ties to the firm other than membership on the board are called
A.dependent directors.
B.free agent directors.
C.inside directors.
D.outside directors.
Answer:
Privacy and informed consent are issues that
A.are the same whether one is surfing the Web or visiting the local hardware store.
B.are always readily apparent to users of the Internet.
C.are of little importance to consumers of e-commerce.
D.become even more important on the Internet than in brick-and-mortar businesses.
Answer:
Advertising that is designed to persuade on the basis of human emotions and emotional
needs rather than reason relies on
A.puffery.
B.concealed facts.
C.ambiguous wording.
D.psychological appeals.
Answer:
The Children’s Television Act was passed to
A.prevent violent shows from being broadcast during morning hours.
B.prohibit the airing of commercials about products or characters during a show about
those products or characters.
C.regulate the plotlines of children’s shows.
D.limit the number of hours children could watch television.
Answer:
Information that communicates truths, and avoids exaggeration and innuendo is
A.adequate.
B.accurate.
C.ascetic.
D.antithetical.
Answer:
The primary reason for government regulation of business is
A.hypercompetition.
B.central planning of the economy.
C.market failure.
D.lobbying efforts by business.
Answer:
Endangered species are threatened with extinction due to all of the following reasons
except
A.ecosystem degradation.
B.habitat destruction.
C.drought.
D.pollution.
Answer:
OSHA’s mission encompasses all of the following functions except
A.setting and enforcing standards.
B.providing training, outreach, and education.
C.promoting employer/employee cooperation.
D.establishing partnerships.
Answer:
Which of the following is not an attribute upon which managers judge the importance
of stakeholders?
A.power
B.urgency
C.legitimacy
D.nationality
Answer:
Preferential treatment refers to all of the following except
A.the undergird of affirmative action.
B.its rational is the principles of compensatory justice.
C.compensation or reparation for an injustice.
D.reverse discrimination.
Answer:
Corporate social responsiveness emphasizes
A.obligation and accountability.
B.action and activity.
C.outcomes and results.
D.socially responsible investing.
Answer:
Workers’ trust in their employers is
A.at an all-time high.
B.a reciprocal relationship.
C.based on the employee rights movement.
D.higher in small companies than in large firms.
Answer:
One way to make public affairs thinking truly relevant to the manager is to
A.show how it can help improve the firm’s bottom line.
B.link achievement of the manager’s goals to public affairs.
C.provide clear assessments of the public affairs facing the manager.
D.invite managers to regular public policy debates.
Answer:
Employee Assistance Programs (EAPs)
A.were originally designed to help employees with any problems they might have.
B.allow the employer to identify the problems affecting individual employees.
C.have expanded their scope of assistance since they originated.
D.have a punitive element to them, although it is rarely used.
Answer:
One of the main issues related to genetically modified foods (GMFs) is
A.whether the federal government will provide research funding.
B.whether the living organism can be patented.
C.labeling requirements.
D.the ability to export and import GMFs.
Answer:
Movies are a significant source of business criticism because
A.corporations are seen as powerful, profit-seeking enterprises that have no redeeming
values.
B.corporations are depicted as moral.
C.corporations represent free enterprise undoomed.
D.businesses are not greedy.
Answer:
The public and government use all of the following methods of influencing each other
except
A.politicking.
B.voting.
C.forming special-interest groups.
D.coercion.
Answer:
The ultimate objective of issues and crisis management is
A.prevention of harm to the firm.
B.avoidance of crises.
C.to increase the organization’s social responsiveness to stakeholders.
D.understanding of stakeholders’ interests.
Answer:
If we consider the stakeholder typology, and the three attributes of power, group
number eight on the outside is called:
A.A definitive stakeholder
B.A dangerous stakeholder
C.A demanding stakeholder
D.A nonstakeholder
Answer:
Which of the following is not considered a questionable business practice made
possible by the Internet?
A.plagiarism
B.pornography
C.gambling
D.music downloading
Answer:
The most intensely monitored employee activities are
A.productivity and break times.
B.alcohol and tobacco consumption.
C.e-mail and Internet usage.
D.break times and absenteeism.
Answer:
The fact that a company is responsible for the harm done to customers by its product
even if it can show that it did its best according to the state of the art in the industry at
that time is called
A.strict liability.
B.absolute liability.
C.historical liability.
D.market share liability.
Answer:
The National Association of Manufacturers (NAM) has been
A.receiving accolades from its small and medium-sized members for focusing on their
particular needs.
B.advocating for protectionist trade policies.
C.having a difficult time recently, with a slow recovery in the manufacturing sector.
D.credited with helping create the gain in manufacturing jobs.
Answer:
The clash of ethical systems between government and business is centered around
A.growth and sustainability.
B.economic goals and social welfare.
C.individualist and collectivist ethics.
D.privatization and federalization.
Answer:
Which of the following is not listed as a question to ask in order to gain the essential
information needed for stakeholder management?
A.Who are our stakeholders?
B.What do our stakeholders want?
C.What are our stakeholders’ stakes?
D.What opportunities and challenges do our stakeholders present to the firm?
Answer:
Stakeholders that are perceived to have high levels of power, legitimacy, and urgency
are referred to as
A.dormant stakeholders.
B.demanding stakeholders.
C.discretionary stakeholders.
D.definitive stakeholders.
Answer:
Which of the following terms does not have the same basic meaning?
A.corporate public policy
B.corporate social policy
C.corporate social performance
D.corporate citizenship
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Why would people object to global capitalism, as they have done at various meetings of
the World Trade Organization, the World Bank, and the G8?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One of the arguments that opponents of corporate social responsibility use is that
business already has enough power, so society should not grant it more power by
relying on it to alleviate social problems. Evaluate this argument.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One justification for corporate involvement in the community is that business has a
moral responsibility to build a relationship with the community and to be sensitive to its
impact on the world around it. Discuss this justification using the Seven Standards of
Excellence in Corporate Community Involvement.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Define the terms “reasonable accommodation,” “undue hardship,” and “essential
functions” as they relate to the Americans with Disabilities Act of 1990.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss what personal stakes that managers might have in issues definition.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Using the arguments for and against industrial policy, discuss the benefits and
detriments of government support for the hydrogen economy (i.e., using hydrogen as a
primary source of fuel to replace oil).
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The authors of the textbook say that, at a general level, they will be discussing the role
of business in society. What do they mean by “the role of business in society?”
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
What role do you think the Warranty Act should play in new extended warranty scams.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Using the managerial approach discussed in the textbook, discuss the topic of
ecological damage and sustainability as they relate to business.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
In an economy that says it seeks to maximize profits for the individual firm, how can
the United States government justify regulating business to control excess profits?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Pick a company that you are interested in (maybe you or your parent work there, or it is
a company that you would like to work for). Research its giving history. What did you
find out? Is it clear how the program fits with the firm’s business activities?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe what the text means by ‘sustainable strategic management.”
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the levels of stakeholder management capability.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the virtues of a pluralistic society.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the concept of “multiple bottom lines.” Why do advocates of this approach
prefer it over the traditional method of measuring the firm’s financial performance?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Does an employee maintain her civil rights when she is at work? If so, how are they
prioritized relative to other rights and duties at work?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Using an enterprise-level strategy perspective, evaluate Johnson & Johnson’s actions in
response to the Tylenol crisis.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The textbook says that when power gets out of balance, other forces are brought to bear
so that balance is restored. Name some of the other forces that are used to balance
business power. Describe how effective each of those other forces is in combating
business power.
Answer: