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________ is a systematic effort to make an organization leaner by selling off business
units, closing locations, or reducing staff.
A) Removing boundaries
B) Departmentalizing
C) Decentralizing
D) Downsizing
E) Formalizing
You decide to eliminate horizontal, vertical, and external barriers within your
organization. You want to operate as a ________ organization.
A) matrix
B) formalized
C) team structure
D) boundaryless
E) centralized
Representative participation is characterized by ________.
A) joint decision making by employees and management
B) democratic leadership behaviors
C) open and honest two-way communication
D) a significant positive impact on employee morale and performance
E) compliance with the legal need to redistribute power within organizations
Which of the following is true according to the affective events theory?
A) Employees react emotionally to events at work, which affects their job performance
and satisfaction.
B) Employees who score high on emotional stability are more likely to react strongly to
negative events.
C) Employees who experience emotional dissonance at work can only be motivated
with the help of money.
D) An employee's emotions are independent of the employee's age and gender.
E) Employees scoring high on the personality trait of extraversion tend to be more
successful at the workplace.
In ________, a co-worker or another observer does an independent assessment of
personality, with or without the subject's knowledge.
A) observer-ratings surveys
B) paid surveys
C) knowledge surveys
D) deviation surveys
E) cadastral surveys
Which of the following terms refers to factors such as one's biological, physiological,
and inherent psychological makeup determined at conception?
A) social identity
B) heredity
C) behavioral contagion
D) self-concordance
E) social loafing
In a negotiation process, which of the following activities is included in the closure and
implementation step?
A) determining your best alternative to a negotiated agreement
B) justifying your original demands
C) formalizing the agreement that has been worked out
D) determining time constraints, if any, applicable to negotiation
E) exchange of the initial proposals or demands
Jason has been spending a great deal of work time talking to his co-workers about how
dissatisfied he is with the job. He also has spent quite a bit of time discussing
unionization. In the last week, Jason has arrived at work intoxicated twice. His behavior
can be classified as ________ behavior.
A) citizenship
B) deviant
C) organizational commitment
D) positive affect
E) satisficing
According to the situational leadership theory, a follower with the desired ability and
willingness is likely to be ________.
A) lacking in the area of motivation
B) deficient in the specific skills required
C) comfortable in his ability to do the job well
D) highly skilled in relevant areas but low on experience
E) in need of leadership that is highly task oriented
Which of the following statements is true regarding innovation in organizations?
A) Organic structures negatively influence innovation.
B) Interunit communication is low in innovative organizations.
C) Short tenure in management is associated with innovation.
D) Innovation is nurtured when there is an abundance of resources.
E) Innovative organizations reward both successes and failures.
A(n) ________ organization is an organization that takes on a life of its own, apart from
its founders or members; it is valued for itself and not for the goods or services it
produces.
A) virtual
B) matrix
C) boundaryless
D) institutionalized
E) centralized
Which of the following statements is true?
A) The impact of sexual harassment is individual, not organizational.
B) A clear understanding of the actions that constitute sexual harassment does not exist.
C) Today, the rise of overt forms of sexual harassment presents a major concern for
organizations.
D) Women in positions of power in an organization are free from sexual harassment by
male subordinates.
E) Curtailing sexual harassment requires higher-order intervention programs as
managers cannot be expected to help in this regard.
According to the job characteristics model, task significance is the degree to which
________.
A) a job requires completion of a whole and identifiable piece of work
B) a job generates direct and clear information about performance
C) a job provides the worker freedom in scheduling work and determining its procedure
D) a job bears an impact on the lives or work of other people
E) a job requires a variety of different activities
