Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Discipline programs designed to motivate an employee to correct his or her misconduct
voluntarily are known as:
a. hot-stove programs.
b. progressive discipline programs.
c. respect-discipline programs.
d. step help programs.
English is almost universally accepted as the language for international business.
a. True
b. False
A major objective of the Pension Protection Act is to _____ 401(k) pension plans.
a. reduce the number of
b. alter the tax status of
c. limit to very small employers the use of
d. provide greater control over
To achieve horizontal fit, organizations should use the following HR practices together
EXCEPT:
a. first-rate selection system.
b. training and development.
c. compensation.
d. moral testing.
Globalization is of interest to _____ companies.
a. service
b. consumer product
c. only large
d. all types of
_____ organizational structures in firms means that there are fewer promotion
possibilities.
a. Taller
b. Flatter
c. Simpler
d. Organic
_____ requires anunderstanding of an organization€s customers and economic and
financial capabilitiesto help a firm achieve its strategic direction and adjust it as needed.
a. Change mastery
b. HR mastery
c. Business mastery
d. Personal credibility
_____ represent the interests of union members in their relations with their immediate
supervisor and other members of management.
a. Union leaders
b. Business representatives
c. Union stewards
d. Mediators
A realistic job preview informs applicants about all aspects of the job, including both its
desirable and its undesirable facets.
a. True
b. False
Which of the following complaint procedures is a unionized employee likely to use?
a. A step-review system
b. A hearing officer complaint system
c. A grievance procedure
d. A peer-review procedure
Participation, innovation, access to information, and accountability are the four
conditions that organizations must encourage to realize the benefits of empowerment.
a. True
b. False
Mentoring is an important indicator of management support in career development.
a. True
b. False
Strategic compensation is the term used for all the processes used to determine the
market rates to pay employees.
a. True
b. False
Many manufacturers have relocated to the South because:
a. lower-cost labor is plentiful there and unions are less prevalent.
b. there are many high-tech companies in the North.
c. the top computer science schools in the nation are located there.
d. there is an abundance of surplus labor.
The failure of expatriate assignments is most often due to lack of technical and
managerial ability.
a. True
b. False
Benefits can represent more than ______ of the employer's total payroll costs.
a. 28 percent
b. 7 percent
c. 12 percent
d. 66 percent
Employee musculoskeletal injuries must be reported on OSHA Form:
a. 300.
b. 301.
c. 302.
d. 303.
In a defined-contribution pension plan, the amount an employee is to receive upon
retirement is specifically set forth.
a. True
b. False
Discuss the requirements for a successful management by objectives (MBO) program.
What can managers do to improve the effectiveness of external recruitment?
Explain the different types of performance evaluation meetings and feedback sessions.
Why is ethics training becoming more prevalent in companies?
What is a bona fide occupational qualification? Are they a good idea? Do we need
more?
