Know-how, problem solving, and accountability are the three major factors within the
Hay plan. The impact of the job on end results is one of the sub factors of know-how.
The two major principles that describe the competitive advantage that a business has are
perceived customer value and uniqueness.
A lower selection ratio is generally more desirable as it enables the organization to
choose job candidates from a larger pool of qualified candidates, thus increasing
selectivity.
If a selection test results in adverse impact one of the means of defense for the
organization is to present valid job analysis data that shows the test is related to
successful performance on the job.
The piece-rate approach is recommended if individual performance can be accurately
measured and teamwork or worker collaboration is not important for the desired
performance outcomes.
The NEO personality inventory is one of the most reliable and valid measures of the
five-factor model.
One of your employees, who has been with the company for 7 years, is frustrated after a
reorganization. You should suggest that they complete a self-assessment to determine
next steps in their career. This is a good suggestion?
One of the significant trends in creative HR planning is the use of permanent part-time
employees.
A number of organizational change initiatives can affect an individual’s career. These
include the following EXCEPT:
A) downsizing
B) competency re-measurement
C) IT innovations
D) work-family balance
E) reorganizations
A(n) __________ allows an organization to make direct investment very gradually
while sharing its risk with a knowledgeable, experienced other party while maintaining
independence.
A) Joint venture
B) Alliance/partnership
C) Management contract
D) Contract manufacturing
E) Foreign direct investment
To ensure a supportive and creative atmosphere for the feedback session, the rater
should:
A) Have one-way conversation with the ratee
B) Include several employees at once to brainstorm
C) Allow the employee to discuss their concerns in a two-way conversation
D) Keep the duration of the performance meeting as short as possible
E) Continue to take phone calls and accept interruptions from your staff during the
meeting.
__________ means a company’s pay practices are similar to the practices of other
organizations competing for the same talent.
A) Externally equitable
B) Internally equitable
C) Market pricing
D) Benchmarking
E) Relevant salary market
Which group of employees will be more trainable and why?
A) Employees of “Company “A”, where managers present their employees with a list of
mandatory training because it takes the worry out of selecting the right training
B) Employees of “Company “B”, because training programs are developed with a
pass/fail criteria and only 5% of the employees “pass” the training, creating motivation
to be one of the 5%
C) Employees of “Company C” because training programs are built around lecture
formats with one-way communication, taking the activity out of the training
D) Employees of “Company D” where employees develop an individualized training
program based on their career goals
E) Employees of “Company E”, because managers randomly assign employees to
training programs regardless of current skill level, creating a sense of excitement from
not knowing what training you will be able to attend.
After designing and conducting a training program, the Program Director decides to
evaluate the course by asking trainees to complete a reaction form. This is an example
of which of the following?
A) One-shot posttest-only design
B) One-group pretest-posttest design
C) Multiple time-series design
D) Posttest-only control group design
E) Pretest€posttest control group design
Above all it is important to maintain “fairness” in the selection process. Fairness can be
attained when managers do all of the following except:
A) Treat applicants consistently
B) Base selection on job related criteria
C) Follow organizational policy
D) Use subjective, arbitrary criteria
E) Communicate in an honest and accurate way
A manager on a construction site wants to encourage safety on the job to minimize
accidents. What sort of pay for performance system would you recommend?
A) Increase the employee’s base pay.
B) Introduce a behavioral encouragement plan.
C) Change worker’s pay from base pay to a draw commission plan.
D) Implement a piece rate reward plan.
E) Increase the level of benefits offered to all employees.
A manager believes that older workers are less likely to be able to improve performance
than younger workers. This thinking could lead to what form of performance appraisal
error?
A) attribution error
B) bias
C) contamination
D) frame of reference
E) accountability
A company is concerned about the fact that a senior manager is planning to retire in 2
years. The most direct way to be prepared to have a replacement of the retiree is to:
A) Have all employees complete career workbooks within the next two weeks
B) Implement a succession planning process
C) Schedule mid level manager for career planning workshops
D) Train managers to conduct one-on-one career counseling
E) Distribute a copy of “What Color is my Parachute” to all employees