Triple bottom-line reports inform both stakeholders and shareholders about a firm’s
social, environmental, and financial performance goals.
Wards Cove Packing vs. Antonio placed the burden of proof of discrimination on the
plaintiff, but the Civil Rights Act of 1991 returned the burden of proof to the employer.
A company in Stage 2 of internationalization physically moves some of its operations
out of the home country.
When implementing pay-for-performance, it is best to provide a single type of
incentive. This leads to less confusion and better results.
Employees who retire are not qualified for unemployment insurance benefits.
Homosexuals are extended the same employment discrimination rights as other
protected-class groups under the Civil Rights Act of 1991.
A culture’s focus on the hierarchy of status in society is one element of the cultural
dimension of power distance.
The relative emphasis placed on performance versus membership depends largely on
the organization’s culture and beliefs of top management.
The Supreme Court has ruled that an employer must accommodate a disabled job
applicant or employee for both essential and marginal job functions.
It is inappropriate and also illegal to use discipline to correct poor performance when an
employee has a physical or mental disability.
Nearly 95% of U.S. companies are expected to use pay-for-performance plans by 2014.
A union acceptance strategy is typically characterized by flexible contract negotiations
and positive labor-management relationships.
Statements in an employee handbook are a source of implied contracts, but only a few
state courts have ruled that employee handbooks are enforceable contracts.
The absolute judgment format permits comparison ratings of individual workers in
different work groups by various managers.
Mergers, acquisitions, and downsizings have shifted the responsibility of career
development from employees to employers.
To be the most effective, all managers in a firm should maintain comparable rating
standards.
In the geocentric approach, international subsidiaries are managed and staffed by
personnel from the host country.
The Family and Medical Leave Act requires employers to give employees up to 12
weeks paid leave for the birth/adoption of a child, to care for a sick family member, or
for serious personal health reasons.
Qualitative forecasts are best described as:
A) more accurate than quantitative forecasts.
B) more flexible than quantitative forecasts.
C) less subject to judgment errors.
D) too reliant on historical data.
Childcare, health club memberships, and company credit unions are examples of:
A) employee services benefits.
B) benefits offered under the FMLA.
C) benefits offered under ERISA.
D) time off benefits.
Which of the following is a true statement about the contribution of an HR strategy to
an organization’s performance?
A) Firm performance decreases when too much overlap occurs with strategic planning.
B) Firm performance decreases if HR strategy focuses too much on distinct
competencies.
C) Firm performance increases if department HR strategies are independent of each
other.
D) Firm performance increases when HR strategy matches unique organizational
features.
Myrna is a fifty-year-old technical professional. She has worked for her company for
over 15 years. She is Serbian by birth, but looks black because of her dark
pigmentation. Myrna’s new boss dislikes her for personal reasons. In meetings, he
makes disparaging remarks about Serbians. In a recent argument, he cursed at her and
called her an offensive name. On two occasions, he has refused to travel with her on
business. What Myrna is experiencing would most likely be classified as ________ by
the EEOC.
A) sexual harassment
B) harassment
C) quid pro quo harassment
D) adverse impact
Approximately ________ of union grievances reach the arbitration stage.
A) 1%
B) 15%
C) 32%
D) 50%
HR is most likely to be responsible for which of the following means of corporate
communication?
A) Company memos
B) Company newsletter
C) Company financial report
D) Company bulletin board
According to surveys, which of the following is most likely true about family
businesses?
A) Family employees earn twice as much in base salary at family-owned businesses
than they would at businesses not owned by family members.
B) Family employees would earn more compensation at similar positions in businesses
not owned by family members.
C) Owners of family businesses have total compensation packages less than those paid
to nonowner presidents.
D) Contributions of family member employees outweigh personal needs when
determining compensation.
Lorraine is attending a company program that seeks to help employees understand
career options within the company and provide them with feedback about their career
strategies. This program is probably:
A) an organizational assessment.
B) a career-planning workshop.
C) an employee orientation.
D) a skill assessment exercise.
Colgate’s rise to the top spot in the oral care market is primarily considered a result of:
A) product development teams focusing on aging populations.
B) female managers rising to executive positions.
C) creating minority apprenticeship programs.
D) implementing diversity training.
A self-managed team:
A) consists of a small group of people who come together for specific, short-term
assignments.
B) gathers for a few hours each week to solve problems in various work processes.
C) crosses functional or organizational boundaries to examine complex issues.
D) focuses on quality and productivity issues.
Employee performance on the job is primarily a function of the employee’s:
A) ability, motivation, and situational factors.
B) working conditions and training.
C) supervision and motivation.
D) traits and behaviors.
The best job analysis tool for developing behavioral descriptions is the:
A) position analysis.
B) methods analysis.
C) critical incident technique.
D) functional job analysis.
Managers can make meetings more productive by following certain guidelines, such as:
A) distributing a carefully planned agenda before the meeting begins.
B) requiring attendees to take notes during the meeting to ensure understanding.
C) holding regular meetings regardless of need to shorten each meeting significantly.
D) keeping all meetings small in size for maximum interaction between co-workers.
Which industry is the only one that allows closed shops?
A) Restaurant
B) Construction
C) Automobile
D) Garment
Which term refers to the extent to which a technique measures an intended skill?
A) Reliability
B) Validity
C) Accuracy
D) Predictability
In international business, a foreign branch owned partly by the home office and partly
by an entity in the host country is called a(n) ________.
What are the primary types of contingent workers. What are some motivation issues
that HR managers should consider when managing contingent workers?
How can an employer determine when training is necessary? How can the effectiveness
of training be evaluated?
How can training and socialization benefit both employees and employers?
A work arrangement in which two or more employees divide a job’s responsibilities,
hours, and benefits among themselves is referred to as ________.
An employee who is covered by the provisions of the FLSA is referred to as a(n)
________.
How do firms use performance appraisals? What is the difference between a
performance appraisal system built on a relative or an absolute judgment format? What
are the advantages and disadvantages of each format?
________ is subcontracting work to an outside company that specializes in and is more
efficient at doing that kind of work.
The use of audio and video equipment to allow people to participate in meetings even
when they are a great distance away from the conference location or one another, is
called ________.