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Which of the following factors is most likely to cause organizational inertia?
A) risk aversion
B) decentralized decision-making
C) employee empowerment
D) flat hierarchy of authority
Which of the following terms refers to the goals that explain why the organization
exists and what it should be doing?
A) mission
B) tactical goal
C) operative goal
D) profit goal
Nonprogrammed decisions are ________.
A) repetitive
B) unstructured
C) easy
D) routine
Which of the following refers to the use of written rules and procedures to standardize
operations?
A) horizontal differentiation
B) formalization
C) socialization
D) vertical differentiation
A large, established organization pursues a broad range of resources in many niches.
This company created a new niche in which a new firm could enter and survive. Which
of the following strategies is most likely to be used by the organization that enters the
newly created niche?
A) r-specialist
B) r-generalist
C) K-specialist
D) K-generalist
In Greiner's model, the "growth through creativity" stage is immediately followed by
the "growth through ________" stage.
A) direction
B) coordination
C) delegation
D) collaboration
Rites of ________ build and reinforce common bonds between organizational
members.
A) responsibility
B) integration
C) enhancement
D) passage
Role ________ occurs when a person's tasks or authority are not clearly defined and the
person becomes afraid to act on or take authority for anything.
A) conflict
B) ambiguity
C) struggle
D) divergence
Which of the following statements is true regarding a market structure?
A) A market structure is a type of a functional structure.
B) A market structure aligns functional skills and competences with the product needs
of different customer groups.
C) Organizations using the market structure have the tallest hierarchies.
D) The market structure is the most suitable for a company that operates in a
continuously changing environment and manufactures complex products.
A ________ is a subunit composed of a group of people, working together, who possess
similar skills or use the same kind of knowledge, tools, or techniques to perform their
jobs.
A) hierarchy
B) class
C) function
D) division
Which of the following is a part of an organization's environment?
A) machinery
B) suppliers
C) money and capital
D) raw materials
Which of the following statements is true regarding a flat organization?
A) A flat organization has more managers than a tall organization.
B) The flatter the organization, the less motivated are the employees.
C) Managers of a flat organization possess relatively more authority than those of a tall
organization.
D) A flat organization has more hierarchical levels than a tall organization.
A bank has a training program that contains six stages. Newcomers must complete each
stage of the training in one month, making the total training time six months. Which of
the following socialization tactics is this bank using?
A) random
B) informal
C) disjunctive
D) fixed
Which of the following is most likely to help an organization align the interests of their
talented employees with those of the organization?
A) mechanistic organizational structure
B) strong property rights
C) centralized decision-making authority
D) a tall organizational hierarchy
Which of the following will allow managers to regain control of their organizations
when they decide to adopt a more complex structure?
A) decreasing vertical differentiation
B) increasing horizontal differentiation
C) decreasing integration
D) increasing formalization
Which of the following statements is true regarding computer-aided design (CAD)?
A) It makes it possible for an organization to develop a new component and produce it
by pressing a button.
B) It increases the costs of product designing.
C) It decreases the ability of an organization to customize products to satisfy particular
customers.
D) It helps an organization receive supplies exactly at the time they are needed.
Which of the following statements is true regarding the unstructured model of
decision-making?
A) The unstructured model recognizes that decision-making takes place in a series of
small, incremental steps that collectively have a major effect on organizational
effectiveness over time.
B) In an environment that changes suddenly or abruptly, the unstructured model
prevents managers from changing quickly enough to meet new conditions.
C) The unstructured model explains why and how managers can improve their
programmed decision-making over time.
D) According to the unstructured model, decision-making is a linear, sequential process.
________ is the power to hold people accountable for their actions and to make
decisions about how to invest and use organizational resources.
A) Orientation
B) Motivation
C) Capability
D) Authority
