An example of new industry formation, Apple’s iPhone, introduced on January 9, 2007,
spurred the development of this new industry:
a. The smart phone improvement industry
b. The mobile app industry
c. The pay-as-you-go-cell phone industry
d. The development of scratch-proof screens industry
e. The Android industry
The most challenging aspect of the problem-solving process is:
a. Solving the problem
b. Identifying the problem.
c. Gathering the team for input
d. Thinking about the problem
e. None of these.
ISO 9001 is a series of international quality standards with a certification process.
a. True
b. False