In the SCAMPER tool, “E” stands for:
A. entertain.
B. eliminate.
C. engineer.
D. extrapolate.
Which of the following is the idea trigger for the magnify cue of the SCAMPER tool?
A. The opportunities that come as a result of replacing things that already exist
B. The separate products, services, or whole businesses that can be put together to
create another distinct business
C. The products or services that can be imitated from other industries or fields
D. The factor that can be used to make a product different from that of competitors
products
The idea trigger for the modify or magnify cue is how entrepreneurs can make their
products or services more noticeable or dramatic, or different in some way from their
competitors? It need not be in the product itself, but it could be the way the
entrepreneurs advertise or treat the customer during the transaction that becomes
memorable.
Which of the following tasks within an Airline Company are related to Operations?
A) Crew Scheduling
B) International Monetary Exchange
C) Sales
D) Advertising
E) Accounts Payable
The future action plan component of the feasibility study includes which of the
following elements?
A. Profitability
B. The competition
C. Legal restrictions and rights
D. Writing a business plan
Which of the following is not true when explaining why productivity tends to be lower
in the service sector than in the manufacturing sector?
A) Services are typically labor-intensive.
B) Services are often difficult to evaluate for quality.
C) Services are often an intellectual task performed by professionals.
D) Services are difficult to automate.
E) Service operations are typically capital intensive.
According to the I2P approach to organizing an opportunity screen, which of the
following aspect provides information about the specific individuals, groups, or
organizations that entrepreneurs approach first to buy their product or service?
A. The initial set of customers
B. The value-creation for customers
C. The market and its size
D. The extent of IP protection for the product or service
In an I2P analysis, the question “How would you define the best initial set of
customers?” looks at the specific individuals, groups, or organizations you would
approach first to buy your product or service.
_____ is a process of producing an idea or opportunity that is novel and useful,
frequently derived from making connections among distinct ideas or opportunities.
A. Prototyping
B. Creativity
C. Benchmarking
D. Incubation
Productivity tends to be more difficult to improve in the service sector because the work
is
A) often difficult to automate
B) typically labor-intensive
C) frequently processed individually
D) often an intellectual task performed by professionals
E) All of the above make service productivity more difficult.
Rejecting existing ideas, and presenting a way to do things differently refers to the
_____ strategy.
A. imitative
B. prototyping
C. radical innovation
D. integrative
Operations management is applicable
A) mostly to the service sector
B) to services exclusively
C) mostly to the manufacturing sector
D) to all firms, whether manufacturing or service
E) to the manufacturing sector exclusively
_____ is a special set of observational and thinking skills that help entrepreneurs
identify good opportunities.
A. Screening ability
B. Incremental skill
C. Radical ability
D. Entrepreneurial alertness
Josh, an electronics retailer, noticed that the e-commerce business was booming. He
started an online shopping Web site to take advantage of this surge in business. As a
result, his business attracted more customers from all across the country. This reflects
Joshs:
A. creativity.
B. radical ability.
C. incremental skill.
D. entrepreneurial alertness.
Born and raised in India, Rashmi has always enjoyed Indian cooking. As a matter of
fact, cooking was her passion and she always enjoyed reading, learning, and
experimenting with different ethnic cuisines. Ever since Rashmis family moved to the
United States, she was constantly encouraged by her relatives to start a business related
to cooking. Realizing that her American friends may not be able to handle or like Indian
food due its spiciness, Rashmi decided to make changes to the recipes to suit the local
taste. Rashmi is seriously contemplating whether she should start a catering
business-Tastes of India. Which of the following factors has encouraged Rashmi to
consider the catering business idea?
A. A similar business
B. Serendipity
C. Work experience
D. Family and friends
According to a majority of entrepreneurs in the Panel Study of Entrepreneurial
Dynamics (PSED), which of the following is the most frequently mentioned source of
business ideas?
A. Discussion with potential investors
B. Education and expertise
C. Family and friends
D. Work experience
Among the ethical and social challenges facing operations managers are
A) honoring stakeholder commitments
B) maintaining a sustainable environment
C) efficiently developing and producing safe, quality products
D) providing a safe workplace
E) all of the above
According to Graham Wallas description of the creative process, ideas begin to flow in
which of the following stages?
A. Preparation
B. Illumination
C. Incubation
D. Verification
Which of the following statements about trends in operations management is false?
A) Job specialization is giving way to empowered employees.
B) Local or national focus is giving way to global focus.
C) Environmentally-sensitive production is giving way to low-cost focus.
D) Rapid product development is partly the result of shorter product cycles.
E) All of the above statements are false.
The firm that obtains the rights to use a particular piece of intellectual property is
referred to as the:
A. franchisee.
B. licensee.
C. obligor.
D. assignor.
Which of the following is a traditional problem facing new ideas?
A. The product or service appeals to a market larger than the entrepreneur expected.
B. The idea cannot be economically made into a product or service.
C. There are too many people involved in making the idea into a business.
D. The local/state federal regulations are too strict to follow.
One of the traditional problems facing new ideas is that an idea cannot be economically
made into a product or service.
Me
The local fast food store experienced the following number of customers on the night
shift
Hour—————-Customers
12 AM 23
1 AM 20
2 AM 15
3 AM 5
4 AM 2
5 AM 1
If the store was staffed by two workers, what was the average productivity per worker,
in customers/hour?
How can business ideas be screened for their viability?
As the administrative manager in a law office, you have been asked to develop a system
for evaluating the productivity of the 15 lawyers in the office. What difficulties are you
going to have in doing this, and how are you going to overcome them?
Ex
Marks Ceramics spent $4000 on a new kiln last year in the belief that it would cut
energy usage 25% over the old kiln. This kiln is an oven that turns “greenware” into
finished pottery. Mark is concerned that the new kiln requires extra labor hours for its
operation. Mark wants to check the energy savings of the new oven, and also to look
over other measures of their productivity to see if the change really was beneficial.
Mark has the following data to work with:
Were the modifications beneficial?
Su
What is a topic sentence?