Vertical integration is a good strategic option for a manufacturing company when
a) it needs several different parts and subassemblies
b) it makes many different products
c) its facilities are obsolete
d) it uses distributed processing
e) it needs one input material in large volumes
Operation sequencing creates a work center plan based on available _______ and
______.
a) capacity, priorities
b) demand, priorities
c) capacity, demand
d) capacity, rules
e) staff, management
What term refers to processes or activities that are completed in-house?
a) Ownsource
b) Insource
c) Homesource
d) Outsource
e) Supplysource
Which phase in the project life cycle involves analyzing the work to be done and
developing time estimates for completing each of the activities?
a) conception
b) feasibility analysis or study
c) planning
d) execution
e) termination
For Juran’s quality trilogy, which part stresses that processes should be set up to ensure
that the quality standards can be met?
a) Quality planning
b) Quality control
c) Quality improvement
d) Quality certification
e) Quality awards
A company with a pure continuous processing system is most likely to use which
layout type?
a) inverted
b) product
c) process
d) fixed position
e) hybrid
How can the following Linear Program be characterized?
Min X + 2Y
Subject to
X ≤ 20
X, Y ≥ -40
a) bounded and feasible
b) unbounded and feasible
c) bounded and infeasible
d) unbounded and infeasible
e) this is not a Linear Program
A diagram of the situation can help _______ the problem as well as be a(n) ______
_______ tool.
a) structure, valuable communication
b) define, algebraic development
c) bound, formulation development
d) unbound, formulation development
e) structure, unbounded formulation
Which of the following operations management concepts did not evolve from scientific
management?
a) moving assembly lines
b) interchangeable parts
c) stopwatch time studies
d) piece rate incentives
e) setting time standards for task performance
What does EPQ stand for?
a) ensuring purchasing quality
b) economic production quota
c) economic production quantity
d) economic purchasing quota
e) economic purchasing quantity
When was the first mathematical model for inventory management developed?
a) 1770
b) 1865
c) 1900
d) 1913
e) 1930
One mistake Excel users make in forming the DATA TABLE is:
a) use too large data steps.
b) use incorrect addressing.
c) forget to leave the first cell blank in the data column.
d) forget to label the columns.
e) modify the default settings.
TQM affects which of the following
a) marketing
b) finance
c) accounting
d) engineering
e) all the answer choices are correct
When discussing the capacity of a facility, we need what two types of information?
a) the amount of available capacity and the productivity of workers
b) the speed of the machines and the availability of labor
c) the amount of available capacity and the effectiveness of capacity use
d) the investment in equipment and the availability of labor
e) the investment in equipment and the number of workers
According to JIT, __________ is carried to cover up a wide variety of problems, such
as poor quality, demand uncertainty, and slow delivery.
a) Inventory
b) Excess capacity
c) A group of back-up workers
d) Spare equipment
e) Insurance
Which of the following does not contribute to the sustainability of design capacity?
a) scheduled machine maintenance
b) overtime
c) overstaffing
d) using equipment to the maximum
e) subcontracting
Customers walk into a bank at an average rate of 20 per hour. On average, there are 5
people waiting in line to be served. How long does the average customer wait in line?
a) 15 minutes
b) 0.25 minutes
c) 4 minutes
d) 3 minutes
e) 8 minutes
A bakery uses five ovens to bake muffins. Yesterday’s data are provided below.
Which oven was the most productive?
a) Oven 1
b) Oven 2
c) Oven 3
d) Oven 4
e) Oven 5
Effective capacity is
a) the maximum input rate that can be sustained under normal conditions
b) the maximum output rate that can be sustained under normal conditions
c) the maximum input rate that can be sustained under ideal conditions
d) the maximum output rate that can be sustained under ideal conditions
e) the maximum percent measure of how well available capacity is being used
If the EOQ is ordered, which of the following represents the total annual cost of
ordering and holding?
a)
b)
c)
d)
e)
Which of the following issues would best be handled by a special-purpose team?
a) A machine on the shop floor occasionally malfunctions.
b) Particular items in a warehouse are difficult to find.
c) A proposal has been made to switch from rail to truck for both transporting incoming
parts and product distribution.
d) Customers are complaining that they get charged twice for their purchases.
e) Forklifts have difficulty moving material in the factory because there is too much
congestion in the aisles.
Entry-level positions for operations management graduates include all of the following
except _________.
a) quality specialist
b) inventory analyst
c) plant manager
d) production analyst
e) production supervisor
External failure costs include
a) Scrap
b) Litigation costs resulting from product liability issues
c) Rework
d) Quality inspections
e) Employee training
Which company is known for coining the term ‘six-sigma?’
a) Ford Motor Company
b) Proctor and Gamble
c) IBM
d) Motorola Corporation
e) Hewlett-Packard
What operations management approaches came out of the scientific management
movement?
Large-scale waiting line systems discrete-event simulation is run to _____ the behavior
of the system.
In the current period, Available’“to-Promise adds ________________________ to the
formula used for future periods.
How are capacity planning and location analysis similar?
What are the four steps to setting up an optimization problem with Excel Solver?
Perfect Inc manufactures a variety of wooden chairs. The following data were reported
by the control system for order processing at the assembly station. The current date is
day 100. The number of remaining operations and the work time remaining includes the
operations at the assembly station. All jobs are available for processing, and none have
been started yet.
Using the S/RO priority rule, sequence the above jobs.
The ______ _____ shows how many products or services are planned for each time
period.
What are the difficulties associated with back orders?
Steve’s Steak House currently operates 7 days per week. The staffing needs for each day
are shown in the following table. Each of the employees must have two consecutive
days off in a week. (Since Monday is used as the first day of the pay week, an employee
cannot be off on Sunday and Monday.) Develop a schedule to satisfy staffing needs as
well as minimize excess capacity by using the technique developed by Tibrewala,
Philippe, and Brown.