One of your fellow students is continually late to class. The professor has tried
numerous verbal warnings and recently took points away from the student’s grade.
Based on the above, the professor’s actions are consistent with which of the following
reinforcement techniques?
a. Negative reinforcement
b. Punishment
c. Positive reinforcement
d. Avoidance learning
e. Rewards enhancement
Skill-based pay means linking compensation to the specific tasks an employee
performs.
a. True
b. False
Global companies often use a _____ structure to achieve simultaneous coordination of
products across countries.
a. functional
b. divisional
c. matrix
d. product-based
e. process-based
Communication permeates every management function.
a. True
b. False
Direct investing means that the company is involved in managing the productive assets,
which distinguishes it from other entry strategies that permit less managerial control.
a. True
b. False
The early study of management as we know it today began with what is now called the
technology-driven workplace.
a. True
b. False
The general assurance in one’s own ideas, judgment, and capabilities is referred to as:
a. locus of control.
b. self-confidence.
c. self-efficacy.
d. perceptual selectivity.
e. cognitive dissonance.
Which of these is a major criticism of scientific management?
a. It ignored the social context of work.
b. It ignored the impact of compensation on performance.
c. It overemphasized individual differences.
d. It overemphasized the intelligence of workers.
e. It emphasized the social context of work.
Small businesses and nonprofit organizations require good management to achieve their
goals. But the efforts and activities of each are directed toward a different “bottom
line.” Write an essay in which you a) describe a managerial position at a nonprofit
where you would like to work, and b) discuss how the requirements differ from a
managerial position in a large, for-profit organization. Incorporate the concepts you
have learned about the manager’s role in small businesses and nonprofit organizations.
Recruiting and selecting employees involves which human resource management goal?
a. Implementing strategies
b. Managing talent
c. Maintaining an effective workforce
d. Finding the right people
e. Controlling strategies
The first three steps involved in attracting an effective work force are HR planning,
choosing recruiting sources, and selecting the candidate.
a. True
b. False
An invisible barrier that separates women and minorities from advancement to
important lateral movement within the organization defines the glass ceiling.
a. True
b. False
The _____ refers to the ethical concept that moral decisions are those that best maintain
the rights of those people affected by them.
a. individualism approach
b. justice approach
c. utilitarian approach
d. moral-rights approach
e. discretionary responsibility approach
_____ is the belief that groups are inherently equal.
a. Ethnorelativism
b. Ethnocentrism
c. Pluralism
d. Geocentricism
e. Monoculture
The moral agent is an individual who must make an ethical choice in an organization.
a. True
b. False
If something is ethical, it must not be illegal.
a. True
b. False
Implementing change is often one of the most difficult aspects of organization
management. Imagine that you are the Human Resources Director of a corporation, and
your company’s executive team has asked you to develop a new dress code. Using this
example, write an essay explaining why employees might resist the new dress code.
Then map out a plan for developing and implementing the code in a way that might
overcome some of this resistance.
Though most emphasis is placed on organizational leadership, leaders cannot achieve
goals without followers. Compile a list that summarizes the five follower styles and
how those styles contribute to effective leadership. Then determine which type of
follower you are, and explain why.
Managerial dilemmas are unique to organizations that operate globally, and therefore,
strategic management must also be unique. Write a short essay that compares and
contrasts globalization, multidomestic, and transnational strategies. Discuss the factors
that you feel would determine which strategy should be used.
Direct investing means that the company is involved in managing the productive assets
in a foreign country. There are three options for direct investing. Name and compare
these three options.
_____ skills refers to the understanding and proficiency in the performance of specific
tasks.
The writings of Fayol, Taylor, and Weber provide the foundation for modern
management. Identify the school of thought associated with each writer and compare
the focus that each writer takes in relation to the organization.
A role in which the individual devotes personal time and energy to helping the team
accomplish its task is called a(n) _____ role.
Many companies routinely use Facebook and other social media outlets as part of their
management practice. In a climate where so much information is so readily available to
him, why is it important for a manager to be ethical when using social media for
business purposes? Write a short essay that answers the above question and argues
whether or not social media can be used ethically to monitor employee behavior and to
gather competitive intelligence.
One of the roles that a small business owner may emphasize over their counterpart in a
large organization is that of a _____.