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Which of the following functions is most likely to be true regarding a product
champion?
A) A product champion is always appointed by the top-management team in an
organization.
B) A product champion takes ownership of the project.
C) A product champion is the head of the R&D department in an organization.
D) A product champion is a lightweight team leader.
Organic structures ________.
A) are used by small organizations
B) initiate innovative behaviors
C) make use of rules and SOPs to coordinate tasks
D) are suited to handle emergencies
Which of the following is the most direct effect of decentralization?
A) the time required to make decisions increases
B) the flexibility of the organization decreases
C) the specific environment of the organization gets stabilized
D) the monitoring burden on top managers is reduced
As per the external resource approach to measuring organizational effectiveness, an
organization will most likely attempt to ________ to increase its effectiveness.
A) increase rate of product innovation
B) increase market share
C) reduce conflict
D) reduce number of defects
Which of the following structures is the most appropriate for an organization that
pursues a differentiation strategy?
A) functional structure
B) centralized structure
C) mechanistic structure
D) matrix structure
A ________ is a mid-level functional manager who has lower status than the head of a
functional department and he or she is not given control over human, financial, and
functional resources.
A) business agent
B) boundary spanner
C) lightweight team leader
D) product champion
Which of the following is a difference between the product division structure and the
multidivisional structure?
A) Horizontal differentiation is increased in the multidivisional structure, but not in the
product division structure.
B) Vertical differentiation is increased in the product division structure, but not in the
multidivisional structure.
C) Support functions are centralized at the top of the organization in a multidivisional
structure, but decentralized to the divisions in a product division structure.
D) Divisions are independent in a multidivisional structure, but not in a product
division structure.
Large complex organizations that have many divisions often simultaneously make use
of many different structures; that is, they operate with a ________ structure.
A) product divisional
B) market
C) hybrid
D) beureaucratic
According to Greiner's model of organizational growth, which of the following stages
immediately follows the "growth through direction" stage?
A) growth through creativity
B) growth through delegation
C) growth through collaboration
D) growth through coordination
An organization that uses the internal systems approach to measure organizational
effectiveness will most likely employ technology to ________.
A) reduce costs
B) improve quality
C) improve customer service
D) reduce product development time
Organizational inertia refers to the tendency of an organization to ________.
A) increasing the number of products produced so as to take advantage of economies of
scope
B) increase the diversity of its workforce
C) decrease cost of production by using economies of scale
D) resist change and maintain the status quo
Which of the following strategies is most likely to have the highest bureaucratic costs?
A) unrelated diversification
B) backward vertical integration
C) related diversification
D) forward vertical integration
A joint venture is a type of ________.
A) takeover
B) collusion
C) strategic alliance
D) cartel
Which of the following forces is a general environment factor?
A) suppliers
B) interest rates
C) distributors
D) customers
Nike's product design and research function are located in Oregon and all the other
production functions are outsourced to companies around the world. Nike uses a
________ structure.
A) geographic divisional
B) network
C) functional
D) product team
With reference to the types of production technologies identified by Joan Woodward,
which of the following technologies is most likely to be used by an Internet software
company?
A) small-batch technology
B) mass production technology
C) sequential-process technology
D) continuous-process technology
Which of the following terms best represents the knowledge building created when two
or more individuals or subunits pool their resources and cooperate and collaborate
across role or subunit boundaries?
A) technical discontinuities
B) economies of scale
C) information synergies
D) economies of scope
A high level of formalization typically implies ________.
A) diffusion of power across the organization
B) centralization of authority
C) mutually adjusted approach to decision-making
D) encouragement of innovation and flexibility
Which of the following is an adaptive function?
A) resource acquisition
B) purchasing
C) quality control
D) long-range planning
