Integrity is the quality most sought after in leaders.
Some management scholars believe that the successful firms of the future will be those
that can meet stakeholders’ social expectations and investment advisors’ financial
expectations.
The “Silent Stakeholder” is the natural environment.
The use of generic groups to answer the question “Who are our stakeholders?” is
generally sufficient for businesses.
The first antidiscrimination law in the United States was the Civil Rights Act of 1964.
In the typology of organizational stakeholders shown in Figure 3-8, a stakeholder that
holds both high potential for cooperation with and threat to the firm is seen as a mixed
blessing.
Business involvement in the community represents enlightened self-interest.
When speaking of business in the collective sense, the textbook will most often be
focusing on big business.
The hole in the ozone layer was caused primarily by CFCs.
To get a corporation to respond to its demands a stakeholder must hold all three
attributes of power, legitimacy, and urgency.
The social contract is the set of rights and duties imposed on citizens by their
government.
Responsibility is considered a standard of excellence in corporate community
involvement.
Companies monitor employees’ email activities because that is the only way that
managers can observe the effects of their subordinates’ messages.
There is some early evidence that the Sarbanes-Oxley Act has made little difference in
the attention financial executives pay to shareholder reports.
An argument for corporate social responsibility is that it helps business compete in the
global economy.
Court decisions are gradually eroding the employment-at-will doctrine.
Most consumers today accept that advertising attempts to persuade them.
The concept of sustainability is derived from the notion of management development.
One of the biggest advances in corporate social performance is that the performance
criteria for measuring financial performance and social responsibility have been agreed
upon.
The company’s overriding concern after making the decision to close a plant should be
for the firm to move as quickly as possible.
In many ways the most controversial aspect of the government/business relationship is
regulation.
The new social regulation focuses on business’s impacts on other businesses.
So called “hard money” refers to campaign contributions that are given directly to the
candidates.
The public’s view of business ethics has always been very high until the recent scandals.
A survey done by Walker Information shows that the public thinks that CSR factors
impact a company’s reputation even more than its quality, service, and price do.
By definition, quality does not include service.
Social audits can be thought of as a planning and control system.
Enterprise-level strategy and societal-level strategy are synonymous.
The majority of nutrition bars exceed the health benefits their makers claim.
The triple bottom line is a system of reporting that covers economic, social, and
environmental performance.
The majority of Americans think that ethics is about the same as it was fifty years ago.
A company that is held responsible for the damage caused by its product in proportion
to its percentage of industry sales is subject to
A.strict liability.
B.absolute liability.
C.relative liability.
D.market share liability.
Which of the steps in the strategic management process informs all the rest?
A.goal formulation
B.strategy formulation
C.strategic control
D.environmental analysis
Arguments in favor of bribery include
A.it’s necessary for profit.
B.nobody does it.
C.they are forms of wages.
D.they are not expected.
Some authors indicate that the corporate model needs redefinition because of all the
following except
A.Business size
B.Socioeconomic power
C.Inadequacy of the ownership model and its implications
D.Responsiveness
Economic integration of many formerly national economies into one worldwide
economy is called
A.globalization.
B.world-system theory.
C.capitalization.
D.material diversification.
Customer service is provided by all of the following except?
A.passing the buck
B.offices of consumer affairs
C.warranties
D.money back guarantees
Enterprise rights are derived from
A.employer promises.
B.labor demands.
C.negotiated contracts.
D.the labor market.
The most important factor in ethical leadership is
A.what leaders talk about.
B.the code of ethics.
C.what leaders do.
D.discipline of ethics violators.
The legal view of “let the buyer beware” that prevailed in the 1800s was
A.caveat vendor.
B.e pluribus unum.
C.norvus ordo seclorum
D.caveat emptor.
The macro level of business power resides in
A.the Federal government.
B.the overall corporate system.
C.corporate CEOs.
D.particular industries.
The ethical management model that conforms to high standards of behavior or
professional standards of conduct is
A.immoral management.
B.semi-moral management.
C.moral management.
D.amoral management.
The most important thing in issue identification is
A.selection of the proper sources to scan.
B.assigning the right person to scan the environment.
C.identification of stakeholders with power, legitimacy, and urgency.
D.getting the people who are confronted with new issues in touch with top managers.
The direct linking of a business’s product or service to a specified charity is
A.cause-related marketing.
B.a public purpose partnership.
C.cause branding.
D.a joint venture.
The Civil Rights Act of 1964 grew out of
A.Lyndon Johnson’s “Great Society.”
B.the protests and boycotts formed in the 1950s and 1960s.
C.slavery.
D.pressure from the Roman Catholic church.
The imperative that states “what can be developed will be developed” is
A.economic determinism.
B.technological determinism.
C.the iron law of technology.
D.rationality.
The key operating question of immoral management is
A.can we make money with this action, regardless of what it takes?
B.will this action be fair to all stakeholders?
C.what effects will this action have on our major stakeholders?
D.can we make money with this action?
Which of the following is not one of the major workplace privacy issues?
A.integrity testing
B.drug testing
C.monitoring employees
D.hourly pay and benefits
The most basic moral question involved in stem cell research is
A.what constitutes human life.
B.who “owns” the embryo.
C.the use to which the results of the research will be applied.
D.who will benefit from the research.
The test of one’s best self relies on the concept of
A.self esteem.
B.individual motivation.
C.self leadership.
D.self delusion.
An umbrella term that encompasses employer screening for suspected substance abuse
is
A.steroid challenges.
B.drug testing.
C.illegal substance checking.
D.doping.
The primary focus of the Business Roundtable is
A.free trade policies.
B.taxation policies.
C.the economic well-being of the nation.
D.executive compensation.
A loophole allowing employers to bypass the FCRA is
A.employment decision restrictions.
B.the interview process.
C.having adverse employment decisions made for reasons related to the background
check.
D.employers can opt to do the background checks themselves.
Strong government intervention in business began with
A.opening of settlements.
B.a push for tariffs.
C.governments giving of land grants.
D.the creation of the Interstate Commerce Commission.
Which of the following activities is a major function in corporate public affairs?
A.government relations
B.issues management
C.public relations
D.consumer affairs
Which of the following terms does not have the same basic meaning?
A.corporate public policy
B.corporate social policy
C.corporate social performance
D.corporate citizenship
Which of the following countries was not an original participant in the NAFTA
agreement?
A.Canada
B.Puerto Rico
C.United States
D.Mexico
The Americans with Disabilities Act of 1990 requires transportation and
communication systems to
A.provide preferential hiring for the physically and mentally handicapped.
B.avoid job discrimination based mental disability.
C.allow free access for the disabled.
D.facilitate access for the disabled.
Managers who simply fail to consider moral questions when making business decisions
use the
A.immoral management model.
B.moral management model.
C.intentional amoral management model.
D.unintentional amoral management model.
Which of the following issues has always been part of the business process?
A.legislative
B.ecological
C.financial
D.social welfare
For employee ownership of a business to work,
A.the company must have a large market share.
B.the company must treat its employees ethically.
C.senior managers must be elected democratically.
D.employees must believe they have role to play in leading the company.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why is the generous nature of CEO retirement packages particularly frustrating to the
public?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Using the arguments for and against industrial policy, discuss the benefits and
detriments of government support for the hydrogen economy (i.e., using hydrogen as a
primary source of fuel to replace oil).
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Discuss the merits and shortcomings of the proposed Genetic Information
Nondiscrimination Act. In your opinion, should this bill be made into law?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss the best ways to combat bribery.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the differences among “immoral,” “moral,” and “amoral?”
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Some companies involved in biotech research hire bioethicists to monitor the ethical
issues raised by their investigations. Can these bioethicists, paid by the firm doing the
research, be objective?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What have been the impacts of new leadership in the CPSC?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Are the awards described in the textbook effective ways of promoting the idea of
corporate social performance? Why or why not?
The awards are just one way in which CSP is promoted. Are they sufficient, by
themselves, to bring about widespread acceptance of the CSP concept?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain why the private sector has historically not had to observe individuals’ rights.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Why do you suppose retaliation claims to the EEOC are at their highest?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What role are the cigarette companies now playing in the ethical issues surrounding
smokeless tobacco?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Discuss the role of shareholder democracy in corporate governance.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There are three ethical theories based on the concept of duty that speak to the ethical
dimensions of quality. Describe and evaluate each of these theories.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What two issues hurt Toyota when the public learned of its recalls due to runaway
acceleration problems? What does this illustrate?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The diagnostic typology of organizational stakeholders categorizes stakeholders by
their perceived level of cooperation and/or threat. Explain how this typology works and
evaluate its usefulness.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
What role do you think the Warranty Act should play in new extended warranty scams.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Why would people object to global capitalism, as they have done at various meetings of
the World Trade Organization, the World Bank, and the G8?