If the Children’s Advertising Review Unit (CARU) cannot get advertisers to modify
their campaigns, CARU must let the matter drop with no further action.
Power is only manifest when it is used purposefully.
For an MNC to be perceived as legitimate in the eyes of a host country, it must be
properly incorporated and pay its fair share of taxes.
One in four Americans lives within three miles of a superfund site.
A 2009 Marist College Institute for Public Opinion survey indicated that more than half
of Americans believe people use the same ethical standards in business as they do in
their personal lives.
Either a man or a woman can be the victim of sexual harassment.
Even the most routine decisions that managers make have ethical implications.
Virtually all companies that exhibit moral management have had that outlook since they
were founded.
An NBES survey indicated that ethical misconduct at work was up slightly.
The major questions related to the conventional approach to business ethics are “Whose
norms do we use?” and “What norms are prevailing?”
The Consumer Product Safety Commission’s track record is one of stable operations
and results.
Governments have been faster than corporations in instituting protections for
transgender employees.
In most businesses, the manufacturing department is the only source of environmental
pollution.
Outsourcing refers to the relocation of business processes to a different company.
Modern polygraph machines and techniques have benefited from significant advances
in technology, and are much more reliable than earlier methods of lie detection.
Recently, billboard advertising to children that furthers childhood obesity was labeled
as a contributing factor.
According to a recent survey, the percentage of employees reporting feeling pressure to
compromise their ethical standards is increasing.
Firms can provide support to survivors of job losses by providing emotional,
directional, tactical and informational support.
The American dream is based on getting ahead on the basis of merit, not inherited
privilege.
Customer relationship management (CRM) is the ability of an organization to retain
profitable customers.
The corporate social performance concept has not yet spread to the business
community.
Involving two or more cultures in ethical issues make their resolution much more
difficult.
The new social contract is driven by globalization and the worldwide economic
recession.
One recommendation action in dealing with whistle-blowing is to keep it quiet as long
as possible.
A social audit is a systematic attempt to identify, measure, monitor, and evaluate an
organization’s performance with respect to its social efforts, goals, and programs.
Keeping people informed is an important social goal of government.
The postconventional level of moral development is the most common level for adults
over 50 years of age.
An issue is a matter that is in dispute between two or more parties.
The origin of consumer activism can be traced back to the late 1700s, to the Boston Tea
Party.
The Consumer Product Safety Commission is an independent laboratory that has power
of persuasion only.
Human cloning is illegal in the United States.
The principle of caring is derived from utilitarianism.
Lobbyists are affectionately known as “influence peddlers.”
Ethical behavior is generally considered to be on a higher plane than legal behavior.
In a survey of households by Walker Research, the top three factors in customers’
satisfaction with products were quality, price, and service.
The real danger in the debate over embryonic stem cell research is the tendency to treat
the cells as “property.”
Plaintiffs who have been injured by drivers talking on cell phones are holding the
drivers’ employers responsible as well.
Personal and managerial ethics entails making decisions.
The “Not In My Back Yard (NIMBY)” mentality is an attitude based on avoidance or
denial of responsibility.
The categorical imperative is closely associated with the principle of utilitarianism.
Privacy and informed consent are issues that
A.are the same whether one is surfing the Web or visiting the local hardware store.
B.are always readily apparent to users of the Internet.
C.are of little importance to consumers of e-commerce.
D.become even more important on the Internet than in brick-and-mortar businesses.
Endangered species are threatened with extinction due to all of the following reasons
except
A.ecosystem degradation.
B.habitat destruction.
C.drought.
D.pollution.
The part of corporate social responsibility that focuses on fair prices and profits is
A.economic.
B.legal.
C.ethical.
D.philanthropic.
The purpose of the Federal Packaging and Labeling Act of 1967 was to
A.prohibit deceptive labeling of certain consumer products.
B.require disclosure of certain important information.
C.limit both the type and amount of material used in packaging.
D.both prohibit deceptive labeling of certain consumer products and require disclosure
of certain important information.
Advertising that is designed to persuade on the basis of human emotions and emotional
needs rather than reason relies on
A.puffery.
B.concealed facts.
C.ambiguous wording.
D.psychological appeals.
The Wall Street financial scandals involved all the following except
A.recklessness about risk
B.ethical lending
C.subprime lending calculations
D.greed
The federal government’s major body for ensuring that business lives up to its
responsibilities is the
A.Interstate Commerce Commission.
B.Federal Communications Commission.
C.Federal Trade Commission.
D.Consumer Protection Agency.
Managers who believe that business decisions are not subject to moral constraints tend
to utilize the
A.immoral management model.
B.moral management model.
C.intentional amoral management model.
D.unintentional amoral management model.
The process of mobilizing individual citizens who might be most directly affected by
legislative activity to political action is called
A.grassroots lobbying.
B.astroturf lobbying.
C.cyberadvocacy.
D.company lobbying.
The principal distinction between the conventional and strategic management
approaches to issues management is
A.how broadly the idea of issues in conceived to be.
B.how broadly responsibility for issues management is spread.
C.how broadly the firm defines who its stakeholders are.
D.how many issues are being managed at one time.
Globalization is expected to expand despite
A.the economic meltdown.
B.deglobalization.
C.positive views.
D.executive opinion.
Technology is
A.the scientific method used in achieving a practical purpose.
B.the science of replacing human effort with mechanical power.
C.used primarily in the computer field.
D.the opposite of art.
The major issue related to electronic surveillance is
A.productivity.
B.invasion of privacy.
C.company loyalty.
D.legality.
The degree to which a stakeholder’s claim requires immediate response is its
A.power.
B.legitimacy.
C.urgency.
D.coercion.
Employees typically have a(n) ____ impression of technology’s impact in the
workplace.
A.positive
B.negative
C.false
D.uninformed
Planning aspects of the issues management process include all of the following except
A.identification.
B.analysis.
C.ranking.
D.monitoring.
A mixture of wet and dry deposited material from the atmosphere causing higher than
normal amounts of nitric and sulfuric acids is
A.acid rain.
B.smog.
C.ozone impact.
D.waste deposits.
If employers do not give unsatisfactory employees every reasonable opportunity to
improve their performance before being fired, the company may have violated
A.the worker’s right to free speech.
B.the Equal Employment Opportunity Act.
C.fair trade agreements.
D.the good faith principle.
More sophisticated statistical techniques used to investigate the connection between
PAC giving and congressional voting provide results that
A.show a causal connection.
B.are mixed.
C.show no connection.
D.show a weak relationship.
The view of the firm that recognizes suppliers, customers, employees, and owners as
stakeholders is the
A.production view.
B.managerial view.
C.ownership view.
D.stakeholder view.
One of the big challenges related to employment discrimination in the 21st century will
be
A.breaking the glass ceiling that bars males from reaching senior management
positions.
B.keeping wages low and profits up.
C.finding enough workers to fill lower-level positions.
D.the changing workforce composition.
A measure of disorder of energy, indicating its unavailability for recycling for the same
use, is
A.entropy.
B.dissolution.
C.atrophy.
D.declination.
Zethics Inc. is
A.a web-based service for disclosing information about questionable business practices.
B.a private hotline.
C.have all positive risk.
D.a service of disclosing information that has been around a long time.
Which of the following is not part of the FDA’s mission?
A.to help identify and develop new foods and drugs
B.to promote the public health
C.to protect the public health
D.to help reduce the burden of regulation
The main idea behind corporate public policy is that
A.a firm must give specific attention to issues in which basic questions of right, wrong,
justice, fairness, or public policy reside.
B.a firm must look out for its own best interests.
C.a firm should have a say in setting the political direction of the country.
D.a firm should be able to influence public policy when it can.
Short of being fired, what forms of retaliation might be aimed at a whistle-blower?
A.demotion
B.less desirable work assignments
C.transfer to foreign offices
D.mandatory early morning meetings
Every form of state intervention that affects industry as a distinct part of the economy is
called
A.internationalization.
B.globalization.
C.industrial policy.
D.privatization.
The people hired by the board to run the company and operate it on a daily basis is
A.the employee council.
B.management.
C.administration.
D.headquarters.
The most intensely monitored employee activities are
A.productivity and break times.
B.alcohol and tobacco consumption.
C.e-mail and Internet usage.
D.break times and absenteeism.
The power held by consumers comes from
A.umbrella organizations.
B.trade associations.
C.company lobbying.
D.grassroots involvement.
Human denial of responsibility for the misuse of the environment is reflected by:
A.OPEN
B.NIMBY
C.BAMA
D.CLOSE
Government’s new role in its relationship with business during the New Deal era was
one of
A.partner.
B.servant.
C.master.
D.restoring prosperity and promoting economic growth.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss what personal stakes that managers might have in issues definition.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the two main issues associated with CEO pay?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Given today’s scare among consumers of frequent recalls with products subject to create
great danger, how will FDA’s role change?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The textbook hints that concerns about terrorism have heightened demands for
workplace safety. What, if anything, can individual businesses be expected to do to
protect their workers from terrorist activities?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain the rationale that is the foundation of The Iron Law of Responsibility.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Explain how digital video recorders such as TiVo have contributed to ad creep.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Law judge Roy Pearson and Jack Cline have both experienced issues of product
liability according to the text. What is the double-edged sword of tort reform?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One view of the public affairs function is that it serves as a window. Explain why this
analogy is used to describe public affairs.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
There is debate over the benefits and costs associated with outsourcing. This has
become such an important topic in the United States that it was a central issue in the
2004 Presidential campaign, and statistics are being kept on mass layoffs. Visit the
Bureau of Labor Statistics website at http://www.bls.gov/mls/home.htm. Review some
of the statistics provided there. What trends do you see? Does this information alter
your view of outsourcing in any way?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Provide one example of how Internet technology has threatened businesses. Explain
how ethics are being violated.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe what is meant by “buffering” and “bridging.”
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Analyze the situation involving Dr. Jane Henney, the Food and Drug Administration,
RU486, and the second Bush administration.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The National Association of Manufacturers (NAM) experiences conflict among its
members over the question of free trade among nations. Why is this a contentious issue
for NAM members?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
The key elements of a pluralistic society are decentralization and diversity of power.
Using what you know about American society, do you consider it to be a pluralistic
society? Why or why not?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
From your knowledge of human behavior, do you agree with Carol Gilligan’s
contention that women tend to view ethics differently than do men?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
One of the benefits of technology is that it reduces the amount of labor needed to
produce a given number of goods or services. Yet evidence shows that Americans work
longer hours now than at any time in our history, and we work more hours than any
other country. Discuss the implications of using technology to produce more instead of
working less.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the ‘solution” that some businesses have for hazardous wastes.